Collections Manager

1 Month ago • 3-5 Years

Job Summary

Job Description

The Collections Manager oversees and directs the organization's credit and collections operations. This role ensures timely collection of outstanding accounts receivable, maintains accurate records, manages collection staff, and develops strategies to reduce delinquencies and bad debt. The position requires strong leadership, analytical, and communication skills to ensure efficient cash flow and compliance with applicable regulations. The manager will also be responsible for developing and implementing policies, monitoring accounts, negotiating payment arrangements, working with other departments, and ensuring compliance with laws. Additionally, the manager will train and mentor the collection team and report KPIs.
Must have:
  • Oversee and manage collections department and staff.
  • Develop and implement credit and collections policies.
  • Monitor accounts to identify outstanding debts.
  • Analyze accounts receivable aging reports.
  • Negotiate payment arrangements with clients.
  • Ensure compliance with debt collection laws.
  • Train and mentor collection team members.
  • Recommend accounts for write-off/legal action.
Good to have:
  • Experience with industry-specific tools.
  • Certification in credit or collections management.
  • Bilingual abilities depending on customer base.
Perks:
  • Employee life insurance.
  • Health coverage for employees, spouse, and children.
  • Voluntary Pension Fund Scheme.
  • EOBI.
  • Complimentary meals.
  • Access to in-house gym.

Job Details

 

Company Overview:

 

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM 

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

 

Position Overview:

 

The Collections Manager is responsible for overseeing and directing the organization’s credit and collections operations. This role ensures timely collection of outstanding accounts receivable, maintains accurate records, manages collection staff, and develops strategies to reduce delinquencies and bad debt. The position requires strong leadership, analytical, and communication skills to ensure efficient cash flow and compliance with applicable regulations.

 

What you’ll do as the Collection Manager:

 

Employees employed in the role of Collection Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

 

  • Oversee and manage the collections department and staff.
  • Develop and implement policies and procedures related to credit and collections to improve efficiency and reduce bad debt.
  • Monitor accounts to identify outstanding debts and initiate appropriate collection actions.
  • Analyze accounts receivable aging reports and prepare collection forecasts and status reports for senior management.
  • Negotiate payment arrangements and settlements with clients as needed.
  • Work closely with the sales, finance, and legal departments to resolve billing disputes or escalate delinquent accounts.
  • Ensure compliance with state and federal laws related to debt collection (e.g., FDCPA).
  • Train and mentor collection team members; conduct performance evaluations and provide coaching for improvement.
  • Recommend accounts for write-off or legal action when necessary.
  • Track and report key performance indicators (KPIs) related to collections and credit risk.

 

What you will bring to the team:    

EDUCATION & REQUIRED EXPERIENCE:       

  • Bachelor’s degree in Finance, Business Administration, Accounting, or related field (required).
  • 3–5 years of experience in collections or credit management, with at least 1–2 years in a supervisory or managerial role.
  • Proficiency with accounting software, ERP systems, and Microsoft Office (Excel in particular).
  • Strong negotiation and communication skills.
  • Knowledge of collection laws and regulations.
  • High attention to detail, organizational skills, and problem-solving abilities. 

PREFERRED SKILLS:

  • Experience with [industry-specific tools or platforms, e.g., SAP, Oracle, QuickBooks].
  • Certification in credit or collections management (e.g., ACA, IACC).
  • Bilingual abilities depending on the company’s customer base.

Zones offers a comprehensive Benefits package 

At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.

We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability. 

Job timings: 8:00 PM to 5:00 AM (Pk time)

#LI-AA1

 

Similar Jobs

Tesla - Constructor

Tesla

Prüm, Rhineland-Palatinate, Germany (On-Site)
4 Months ago
HCL Tech - Administrator

HCL Tech

Ohio, United States (On-Site)
1 Month ago
NinjaVan - Account Executive - Crossborder

NinjaVan

(Hybrid)
2 Months ago
Lionbridge Games - Community Coordinator

Lionbridge Games

Quebec, Canada (Hybrid)
4 Months ago
Stardock - Bookkeeper

Stardock

Plymouth, Michigan, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Corsair gaming - MRO Buyer

Corsair gaming

Taoyuan City, Taiwan (On-Site)
1 Month ago
Maximum Games - Junior Accounts Intern

Maximum Games

Saint-Ouen-sur-Seine, Île-de-France, France (On-Site)
5 Days ago
Dentsu - Legal Analyst

Dentsu

Detroit, Michigan, United States (Hybrid)
1 Month ago
Saviynt - Senior Staff Accountant

Saviynt

Bengaluru, Karnataka, India (Hybrid)
3 Months ago
TransUnion - Customer Care Advocate

TransUnion

Pennsylvania, United States (Remote)
1 Month ago
Enphase Energy - GRC Engineer

Enphase Energy

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Nintendo - Intern HR Learning & Development (m/f/d)

Nintendo

Frankfurt Am Main, Hessen, Germany (On-Site)
8 Months ago
Funko - Operations Coordinator (12 Month Maternity Cover Fixed Term)

Funko

Coventry, England, United Kingdom (On-Site)
2 Weeks ago
PwC - Corporate Support Services (CSS) - Payroll Associate

PwC

Singapore (On-Site)
9 Months ago
Ubisoft - Accountant

Ubisoft

Montreal, Quebec, Canada (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Islamabad, Islamabad Capital Territory, Pakistan

GoMotive - Senior Manager, Commercial Sales - Expansion

GoMotive

Islamabad, Islamabad Capital Territory, Pakistan (Remote)
2 Months ago
GoMotive - Client Onboarding Analyst

GoMotive

Pakistan (Remote)
3 Weeks ago
GoMotive - Manager, Enterprise Systems Engineering (QA)

GoMotive

Pakistan (Remote)
2 Months ago
WerPlay - Drafter

WerPlay

Islamabad, Islamabad Capital Territory, Pakistan (Hybrid)
3 Weeks ago
M365 connect - Power Automate & SharePoint Specialists with Dataverse Expertise

M365 connect

Islamabad, Islamabad Capital Territory, Pakistan (Remote)
1 Month ago
WerPlay - Senior QA Engineer

WerPlay

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)
6 Months ago
GoMotive - Senior Employer Relations Business Partner

GoMotive

Islamabad, Islamabad Capital Territory, Pakistan (Hybrid)
2 Months ago
tecHouse Games - CG Artist (Post-production)

tecHouse Games

Lahore, Punjab, Pakistan (On-Site)
3 Years ago
WerPlay - Motion Graphics Artist

WerPlay

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)
6 Months ago
tecHouse Games - UI/UX Artist

tecHouse Games

Lahore, Punjab, Pakistan (On-Site)
3 Years ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Los Angeles, California, United States (On-Site)

Dallas, Texas, United States (On-Site)

Auburn, Washington, United States (On-Site)

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)

View All Jobs

Get notified when new jobs are added by Zones

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug