This role is based within the BSv organization, focusing on Collections. The Collections Process Expert will participate in or lead the achievement of service levels and key measurement targets for the team. They are responsible for delivering high-quality, cost-effective services that drive business outcomes. This involves ensuring customer-focused and compliant services through the adoption of frictionless finance practices, technologies, and methodologies that promote innovation and process improvements. Their expertise includes chasing outstanding invoices from clients' customers. This is an entry and mid-junior level Finance Administration role requiring a strong team player who can build good relationships with stakeholders and act on their own initiative with regular supervision, understanding when to seek guidance. The role supports experienced Finance specialists by delivering progress reporting, task management, and documentation for Finance activities.