Commercial Account Manager – North America

We are seeking a motivated and results-driven Commercial Account Manager – NA to join our dynamic team in the gaming industry!

In this role, you will develop and maintain strong relationships with Tier 1 and Tier 2 operators, driving business growth through strategic sales initiatives. This position requires a blend of gaming and commercial expertise, enabling you to effectively communicate with both clients and internal teams. If you’re passionate about gaming and ready to make an impact in a fast-growing company, we want to hear from you! 

What You’ll Be Doing 

• Cultivate strong partnerships with operators, understanding their needs and ensuring they get the most from Relax Gaming. 

• Drive revenue growth by leveraging in-depth knowledge of our products and market trends. 

• Work closely with operators to position games effectively and run impactful marketing promotions. 

• Be the face of upcoming game releases and showcase the Relax Roadmap. 

• Represent Relax and Silver Bullet content commercially, ensuring maximum visibility. 

• Analyze game performance, provide forecasts, and deliver regular updates to the North America team. 

• Gather customer feedback and market insights to help shape product development. 

• Ensure compliance with industry regulations while keeping clients informed about platform updates. 

• Maintain a high standard of professionalism and customer service in all interactions. 

• Travel for client meetings and industry events to strengthen relationships and build new opportunities. 

What We’re Looking For 

• Deep industry knowledge and a passion for staying ahead of trends. 

• Strong understanding of slots and at least 2 years’ experience in the US/Ontario casino gaming sector. 

• Operator experience? That’s a big plus! 

• Solid grasp of both B2C and B2B business operations, including regulatory requirements. 

• A team player with a proactive attitude and a love for gaming. 

• Excellent organization, negotiation, and communication skills. 

• A results-driven mindset with a history of exceeding commercial targets. 

• Analytical skills and the ability to interpret performance data. 

• Customer-focused with a commitment to top-tier service. 

• Ability to adapt in a fast-moving industry. 

• Willingness to travel as needed. 

• Must hold a valid work permit or authorization to work in the US. 

Benefits: 

• Attractive bonus scheme 

• Customary benefits 

About Relax:  
Back in 2010, we kicked off our journey with a simple mission - to create outstanding games for the modern iGaming world. Fast forward to today, and we've grown to be one of the leading suppliers in the game, boasting an aggregation arm like no other. Despite our exponential growth, we've succeeded in staying true to our core values throughout the years, these are to be: Driven, Adaptable, Supportive, and Respectful. We live and breathe this ethos across our offices across the globe, namely in Malta, Estonia, Serbia, Finland, Sweden, the Isle of Man and Gibraltar.  

We are now expanding into the US, creating yet another significant milestone in Relax already amazing history. 
 

Life at Relax  

This role is placed in Delaware, with a hybrid setup. 

Relax is at a very exciting growth stage as a company. However, we cherish our informal and flexible core atmosphere, where self-initiative, pride in what you do, and ambition to deliver the best results are key components. For the right person, there are endless opportunities for personal and professional development.  

We are starting with interviews right away, so be quick to apply!