Community Ambassador
Job Summary
Job Description
World Relief is seeking compassionate individuals to join their community ambassador team in Chicagoland. This part-time, limited-term position focuses on promoting the integration and empowerment of newcomers by gathering community feedback, disseminating information on policy updates and available resources, and fostering relationships through various activities. The role involves regular outreach, assisting newcomers, bridging communication between World Relief and immigrant communities, updating resource information, participating in educational activities, creating resources in target languages, promoting World Relief at events, and collaborating with other team members. Responsibilities also include documenting activities, maintaining client records, and participating in organizational events. A strong commitment to World Relief's mission and Christian values is essential, along with fluency in specific languages and MS Office skills.
Must have:
- Mature and personal Christian faith
- Committed to mission, vision, and values of World Relief
- Desire to serve and empower the Church
- Fluent in French, Swahili, Rohingya, Spanish, or Arabic
- MS Office skills
Good to have:
- Highly self-motivated with strong follow-through
- Adaptable and comfortable in fast-paced environments
- Direct-service experience with immigrant populations
- Cross-cultural experience or personal refugee/immigrant experience
- Strong mediation and problem-solving skills
- Strong organizational skills
- Comfortable working in a team environment
Perks:
- Competitive benefits package
- Employee discount program
3 skills required
Job Details
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY:
World Relief Chicagoland is creating a community ambassador team to promote the integration and empowerment of newcomers in Chicagoland. These positions will seek to obtain feedback from immigrant communities to better understand community trends and needs, share information on policy updates and their implications, inform about resources available and how to access them, and enhance relationships through meetings, workshops, and networking. These team members will work from our Chicago office.
This is a limited-term position funded through a grant agreement until June 30, 2026 and contingent upon funding extension.
ROLE & RESPONSIBILITIES:
- Regular outreach to community members, including receiving follow-up on community needs and making referrals
- Assist newcomers in navigating and accessing community resources
- Engage in activities to receive, collect, and share feedback obtained from the immigrant community to enhance understanding of community specific needs and inform service provision (be a bridge between World Relief and immigrant community)
- Regularly update the Ambassador team on new or changed community resources
- Tailor and participate in group-based educational activities or community network-building activities (virtual and in-person)
- Collaborate on outreach efforts for educational workshops, hosted events, and classes to ensure strong attendance and participation
- Create resources in target languages about available services and life in the US
- Promote World Relief at community events (both immigrant and broader community)
- Collaborate with fellow Community Ambassadors and other World Relief programs
- Document and record plans, activities, outcomes, and follow-up steps
- Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events
- Maintain timely and accurate client files, case notes, and reporting records.
- Other duties as assigned
JOB REQUIREMENTS:
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Fluent in one of the following languages: French, Swahili, Rohingya, Spanish, or Arabic
- MS Office skills required
PREFERRED QUALIFICATIONS:
- Highly self-motivated with strong follow-through and ability to work independently.
- Adaptable and comfortable working in a fast-paced environment
- Direct-service experience with immigrant populations preferred
- Cross-cultural experience and/or personal refugee/immigrant experience
- Strong mediation and problem-solving skills
- Strong organizational skills and ability to maintain detailed, accurate records
- Comfortable working in a team environment
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
***
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
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