Community Intern

4 Months ago • All levels • Community Management

Job Summary

Job Description

Community Intern to support social media content deployment, analysis, and community sentiment management. Must have experience with social media platforms, Microsoft Excel, and strong communication skills in English and Chinese.
Must have:
  • Social Media
  • Microsoft Excel
  • English & Chinese
  • Community Management
Good to have:
  • Notion or Slack
  • Social Media Platforms
  • Sprout, Hootsuite
  • Sprinklr
Perks:
  • Global Team
  • Immersive Experience

Job Details

Who Are We?

HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content.

Community is at the heart of everything we do. We are devoted to engaging fans and fostering an enthusiastic and inclusive global community that provides access and encouragement for people to share their passion for ACG (Animation, Comics, and Games) through their own creativity and skills.

Pushing the boundaries of imagination, we consistently explore cutting-edge game development technologies, and have accumulated leading technical capabilities in cel shading, cloud gaming, and other fields.

In the future, we will continue to expand our content production, technology research, and publishing duties through operations in offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

Internship Overview:

The role of the Community Intern main is to support and facilitate the smooth operation of the Community team’s efforts to deploy and analyse social media content, along with managing community sentiments. The intern will learn and get a feel of social media and community management, along with understanding the pacing of a live-service game.

The intern will work closely with the globalization and community team and have the opportunity (where relevant and available) to contribute to the growth and success of HoYoverse's social media channels.

What You Will Do:

  • Assist with managing an up-to-date marketing calendar of social content, as well as organizing and tracking team projects to ensure timely delivery.
  • Support the community team on administrative functions such as the processing of NDA contracts between content creators and partners, along with the updating of social media platform data.
  • Additional ad-hoc duties as required, such as globalization support.

What We Are Looking For:

  • Fresh graduates OR current students pursuing further studies in communications and marketing
  • Proficiency in the use of Microsoft Excel- (or similar) smartsheet programs, along with productivity and work organization applications like Notion or Slack.
  • Strong command of both the English and Chinese language (written and spoken) to liaise with teams.
  • Strong understanding of social media platforms with preference shown towards experience managing a community.
  • Fast learner, with preference shown towards experience in social media management platforms like Sprout, Hootsuite or Sprinklr.

 

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

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About The Company

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as "Genshin Impact," "Honkai Impact 3rd," "Tears of Themis," and "Honkai: Star Rail," HoYoverse also launched the dynamic desktop software "N0va Desktop," the community product "HoYoLAB," and created a variety of products such as animations, comics, music, novels, and merchandise around our original Creative Concept.


Adhering to our mission of "Tech Otakus Save the World," we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.


HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

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