Community Management Intern

2 Months ago • Upto 1 Years • Community Management

Job Summary

Job Description

Ubisoft Abu Dhabi seeks a Community Management Intern to assist in content creation, moderation of forums and social media, and general community management and customer support. Responsibilities include engaging with the community across various platforms, answering player queries, collating and analyzing feedback, assisting in planning engagement events and content creation, contributing to community reports, and supporting Twitch livestreams. The intern will gain experience in game live operations and contribute to the team's overall efforts. A keen interest in social/mobile games, knowledge of the video game industry and social networking, and excellent communication skills are essential.
Must have:
  • Engage with game communities
  • Moderate forums & social media
  • Answer player queries effectively
  • Collate & analyze customer feedback
  • Assist in content creation
  • Fluent in English (written & verbal)
Good to have:
  • Experience in Community Management/Customer Support
  • Passion for gaming and social games
  • Knowledge of industry trends
  • PC gaming experience

Job Details

Company Description

Ubisoft’s 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.

Job Description

Ubisoft Abu Dhabi is seeking a Community Management Intern who would assist in creating content, monitors and moderates our forums and various Social Media channels as well as helping towards general community management and customer support tasks for our games. The Community Management Intern would learn the Live Operations of a game and contribute to the team where required.

What you’ll do:

  • Engage with the community in our games, forums, Discord and on Social Media
  • Monitor and moderate our games, forums, Discord- and Social Media channels
  • Answer players queries in a clear and concise manner
  • Ensure customer feedback is communicated and answered to via proper channels
  • Help to collate and analyse customer feedback on various channels
  • Assist in planning and executing engagement events for the community
  • Assist in creating content for our Social Media channels
  • Assist in creating and sending community reports
  • Assist in planning, script writing, hosting, and executing Twitch Livestreams
  • Follow up on store reviews and reply to them
  • Know the games inside out to ensure all players queries are addressed appropriately

Qualifications

What you bring:

  • Avid social / mobile games player
  • Keen interest in industry and market trends
  • Good knowledge of the video game industry
  • Good knowledge & practice of social networking sites
  • Outstanding customer service skills
  • Should be native or fluent in English (especially written)
  • Excellent verbal and written communication skills
  • A passion for creating or playing games and experience with social games are preferable.
  • Previous experience in Community Management or Customer Support is a plus
  • PC player is a plus

Qualifications:

  • A Bachelor’s degree or any other relevant training or equivalent
  • Located in the Emirate of Abu Dhabi

Additional Information

Ubisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age or disability status

Similar Jobs

Lionsgate Games - Coordinator, Asset Management

Lionsgate Games

Los Angeles, California, United States (On-Site)
1 Week ago
NVIDIA - Research Scientist, Design Automation - New College Grad 2025

NVIDIA

Austin, Texas, United States (On-Site)
1 Month ago
Netflix - Associate, FP&A

Netflix

Los Angeles, California, United States (On-Site)
5 Months ago
Canva - Staff Frontend Engineer - Apps API Platform

Canva

Auckland, Auckland, New Zealand (Remote)
4 Weeks ago
Warner Bros Games - Staff Software Engineer - MSC Rights Team

Warner Bros Games

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
Twitch - Senior Manager - Corporate Communications

Twitch

San Francisco, California, United States (On-Site)
4 Weeks ago
Twitch - Senior Manager - Corporate Communications

Twitch

Irvine, California, United States (On-Site)
4 Weeks ago
ADHOUSE - Senior Performance Marketer (Wien/remote)

ADHOUSE

Vienna, Vienna, Austria (Hybrid)
8 Months ago
Tencent - Nikke Content Strategist & Community Manager

Tencent

Shenzhen, Guangdong Province, China (On-Site)
1 Month ago
KingsIsle Entertainment - Senior Community Manager

KingsIsle Entertainment

Round Rock, Texas, United States (Hybrid)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Netflix - Machine Learning Engineer

Netflix

United States (Remote)
3 Months ago
Google - Business Systems Analyst, Workday Transformation

Google

Atlanta, Georgia, United States (On-Site)
6 Days ago
Aristocrat Gaming - Sr. Tech Artist I

Aristocrat Gaming

Gurugram, Haryana, India (Hybrid)
1 Month ago
The Walt Disney Company - VP, Nontraditional Productions

The Walt Disney Company

Charlotte, North Carolina, United States (On-Site)
5 Days ago
Techland - Junior Technical Animator

Techland

Warsaw, Masovian Voivodeship, Poland (On-Site)
2 Weeks ago
Trend Micro - Automotive Research Engineer - Threat Intelligence & Content Creation (VicOne)

Trend Micro

Taipei City, Taiwan (On-Site)
6 Months ago
Rackspace Technology - Lead Engineer

Rackspace Technology

England, United Kingdom (Remote)
3 Weeks ago
Canva - Backend Software Engineer - Gen AI, Design Generation Experience

Canva

Melbourne, Victoria, Australia (Remote)
3 Weeks ago
Dun & Bradstreet - Senior Solutions Sales Advisor (R-16673)

Dun & Bradstreet

Warsaw, Masovian Voivodeship, Poland (Hybrid)
6 Months ago
Owlcat Games - Regional PR Director (US)

Owlcat Games

Nicosia, Nicosia, Cyprus (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Abu Dhabi, Abu Dhabi, United Arab Emirates

Nagarro - Senior Staff Engineer, DevOps

Nagarro

Abu Dhabi, Abu Dhabi, United Arab Emirates (On-Site)
6 Months ago
ByteDance - User Experience Designer - Information System

ByteDance

Dubai, Dubai, United Arab Emirates (On-Site)
1 Month ago
Google - Cyber Intelligence Instructor

Google

United Arab Emirates (On-Site)
6 Days ago
Sperasoft - Lead Concept Artist

Sperasoft

Abu Dhabi, Abu Dhabi, United Arab Emirates (Hybrid)
1 Month ago
Nagarro - Associate Principal Consultant, Support Presales

Nagarro

United Arab Emirates (Remote)
6 Months ago
Nagarro - Staff Engineer, CRM Dynamics

Nagarro

Abu Dhabi, Abu Dhabi, United Arab Emirates (On-Site)
6 Months ago
ByteDance - ByteDance Back-end Engineer Graduate Program (Dubai 2025)

ByteDance

Dubai, Dubai, United Arab Emirates (On-Site)
1 Week ago
Tamatem Games - 6 Months Internship - Community & Support

Tamatem Games

Abu Dhabi, Abu Dhabi, United Arab Emirates (Hybrid)
1 Week ago
Google - Cyber Security Intelligence Instructor

Google

United Arab Emirates (On-Site)
4 Days ago
Sperasoft - Lighting Artist

Sperasoft

Abu Dhabi, Abu Dhabi, United Arab Emirates (On-Site)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Community Management Jobs

Reality Games - Customer Support Specialist

Reality Games

Kraków, Lesser Poland Voivodeship, Poland (On-Site)
5 Months ago
CloudLinux - PHP/OSS Community Outreach Manager

CloudLinux

Berlin, Berlin, Germany (Remote)
2 Weeks ago
Keywords Studios - Player Engagement Agent - Portuguese/English - Remote

Keywords Studios

Katowice, Silesian Voivodeship, Poland (Remote)
2 Days ago
Spatial Studio - Animal Company - Social Media & Community Manager

Spatial Studio

(Remote)
5 Months ago
Kwalee - Community Specialist

Kwalee

Royal Leamington Spa, England, United Kingdom (On-Site)
1 Month ago
Tencent - Game Operation Intern

Tencent

(On-Site)
1 Month ago
Carry1st - Associate Community and Social Media Manager, MENA

Carry1st

Egypt (Remote)
4 Weeks ago
InnoGames - Community Management Specialist - Forge of Empires

InnoGames

Hamburg, Hamburg, Germany (Hybrid)
1 Month ago
The Walt Disney Company - Community Engagement Director

The Walt Disney Company

Houston, Texas, United States (On-Site)
1 Week ago
Voodoo - Freelance Community Manager - Paper.io 2

Voodoo

Barcelona, Catalonia, Spain (Remote)
2 Weeks ago

Get notifed when new similar jobs are uploaded

About The Company

Ubisoft’s 21,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences.


Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. 


Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. 


If you are excited about solving game changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us Create the unknown.

Paris, Île-de-France, France (On-Site)

Paris, Île-de-France, France (On-Site)

Paris, Île-de-France, France (On-Site)

Paris, Île-de-France, France (On-Site)

Paris, Île-de-France, France (On-Site)

Newcastle Upon Tyne, England, United Kingdom (Hybrid)

Newcastle Upon Tyne, England, United Kingdom (Hybrid)

Saint-Mandé, Île-de-France, France (On-Site)

Pune, Maharashtra, India (On-Site)

Paris, Île-de-France, France (On-Site)

View All Jobs

Get notified when new jobs are added by Ubisoft

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug