Community Manager

Job Overview

As a Community Manager at AMG, you will play a pivotal role in fostering a strong and engaging community of content creators that aligns with the essence of the brand and resonates with our gaming clientele. Your strong communication skills, creativity, and understanding of the gaming industry will be crucial in building relationships, facilitating effective community management, and exceeding the expectations of our clients.

You will collaborate with cross-functional teams to create strategies for community engagement, including forums, social media, and other online resources. Your main responsibility will be to ensure the success and growth of our community by keeping members engaged, informed, and satisfied, thus promoting strong retention and organic marketing results for our client.

Responsibilities & Duties

• Manage and engage with assigned online communities across multiple platforms, including social media, forums, Discord, and direct messages.
• Develop and implement community engagement strategies and initiatives that foster a positive and inclusive environment.
• Act as a representative for the gaming brands we manage, attentively and responsively engaging with content creators within the community.
• Work as part of our Creator Programs team to cultivate a community that provides value to content creators and yields organic marketing results.
• Monitor, track, and report on creator and community feedback and reviews, providing insights to the team to improve overall community experience.
• Coordinate with AMG's internal teams to ensure brand consistency and alignment of community strategies with broader campaign goals.
• Foster an environment of open communication by responding to comments and customer queries in a timely manner.
• Organize and participate in campaigns and events to build community and boost brand awareness.

Qualifications

• REQUIRED: Familiarity with the mobile gaming industry.
• REQUIRED: At least two years of demonstrated experience as a community manager or similar role, particularly within the gaming industry.
• HIGHLY PREFERRED: Knowledge of third-person shooters and/or role-playing games.
• Excellent communication skills, both written and verbal.
• Experience with managing social media platforms, Discord, and community forums.
• Deep understanding of the gaming industry and current trends.
• Ability to identify and track relevant creator metrics (e.g., views, impressions, engagement rate, and growth).
• Excellent interpersonal and presentation skills.
• Ability to interpret content analytic data and online community engagement metrics.
• A self-starter with the ability to work independently as well as collaboratively.
• Strong organizational skills, with the ability to manage multiple projects simultaneously.
• BONUS: Experience with brand management and content creation.
• BONUS: Experience or proficiency with the Google Suite.
• BONUS: Experience or proficiency with Creator Hub or other creator/content reporting software.

The successful candidate will not only meet these qualifications, but they will also bring a new perspective and innovation to our team. They will use their experience and creativity to engage our community in new and meaningful ways.

What we offer:

• A vibrant work environment with passionate colleagues.
• Competitive salary with benefits.
• Opportunities for professional growth within the company.
• Remote work environment.
• Access to exclusive events and meetups
  
  

Why AMG?

At AMG, we value creativity and vision. We are committed to our team's professional development, offering opportunities for growth and learning. If you are a solution-oriented individual ready to make your mark in the gaming industry, we want to hear from you.

We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. Note: The chosen candidate will be required to successfully complete background and reference checks. We are looking forward to reviewing your application!

About AMG:

AMG is a premier full-service agency that connects brands with the gaming industry. Our dedicated team of creatives, strategists, and technologists work tirelessly to create engaging and innovative solutions for our clients. At AMG, we understand the power of the gaming community and are committed to delivering experiences that resonate with gamers around the world.

Join us as we continue to shape the future of gaming.