Community Specialist
Job Summary
Job Description
Kwalee seeks a Community Specialist to engage with players across social media, Discord, and Steam. Responsibilities include creating and posting content, responding to community queries, organizing events, providing input on engagement strategies, and supporting livestreams. The role requires strong copywriting skills, excellent communication, and basic proficiency in design tools. This is a full-time, on-site position at their Leamington Spa studio, demanding at least 1 year of experience in community and social media management within the gaming industry.
Must have:
- 1+ year experience in community management (gaming preferred)
- Strong copywriting and communication skills
- Content creation for social media, Discord, Steam
- Community engagement and event organization
Good to have:
- Proficiency in Canva, Photoshop, DaVinci Resolve
Perks:
- Comprehensive medical cover
- Dental and optical care
- Life assurance
- Pension plan
- 25 days holiday
- Unlimited snacks and drinks
- On-site gym
- Free parking
- Electric charging stations
- Career growth opportunities
- Seasonal events
- Dog-friendly office
8 skills required
Job Details
At Kwalee, we foster an environment where creativity and collaboration come together. Specialising in both the development and publishing of casual and hybrid casual games, we also bring our creative touch to publishing PC & Console titles, ensuring a diverse and exciting gaming portfolio.
By joining our talented team in Bangalore or Leamington Spa, you’ll be part of a space where ideas flow freely, innovation flourishes, and team spirit stays strong. We’ve found that when we’re all together, great things happen. With over 1 billion players already reached, your work will contribute to our shared mission of making the most fun games for the world's players.
As we continue to grow, we are now looking for a Community Specialist to join our PC & Console Community team.
As a Community Specialist, you will be responsible for engaging with our players across various social media platforms, Discord, and Steam, fostering strong community relationships, and supporting the team in delivering compelling content. You will work closely with the Senior CSM Team Manager, marketing, and content teams. Together, you will enhance our player engagement, drive excitement for our games, and contribute to their ongoing success.
This is a permanent role based in our Leamington Spa studio, where our daily in-office collaboration fuels creativity and innovation.
Responsibilities:
- Prepare and post content across social media for Kwalee Gaming and our PC & Console titles.
- Write and create engaging Discord content and Steam announcements to keep our communities informed.
- Respond to community comments and questions on social media, Steam, and Discord.
- Organise and host community events, including game nights, Q&A sessions, and contests.
- Provide input on community engagement strategies and support livestreams.
- Attend gaming events, working on our stand or providing remote social media support.
- Play and research games to understand industry trends and what makes successful PC & Console games.
Requirements:
- Minimum 1 year of experience in community & social media management, preferably in gaming.
- Strong copywriting skills and a good understanding of written and spoken English.
- Excellent organisational and communication skills.
- Basic proficiency in Canva, Adobe Photoshop, DaVinci Resolve, or similar tools (preferred but not required).
- Based in our Leamington Spa office with 5 days per week on-site.
Why Kwalee?
We believe in more than just a job—we’re committed to helping you thrive with a fantastic work-life balance and a range of great benefits! You’ll enjoy comprehensive medical cover, including dental and optical care, life assurance, and a solid pension plan. Plus, you’ll have 25 days of holiday to recharge, along with unlimited snacks and drinks to keep you energised throughout the day.
Enjoy the benefits of an on-site gym, free parking, and convenient electric charging stations. We provide state-of-the-art equipment and plenty of career growth opportunities to set you up for success. And to keep things lively, we host seasonal events, regular townhalls, and share exclusive Kwalee merch. With our dog-friendly policy and a vibrant office atmosphere, there’s always something fun going on!
Our Commitment to Diversity & Inclusion
At Kwalee, we take pride in being an equal opportunity employer, where we believe that diversity and inclusion are essential to driving creativity. We are committed to creating a safe, welcoming, and supportive environment where everyone can thrive.
Our culture is built on celebrating the diverse voices of our team members, fuelling innovation and strengthening our connection to our players. We are dedicated to advancing equity, diversity, and inclusion across all areas of life, including age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
We recognise the importance of self-development, career progression, and well-being in retaining our talented team. At Kwalee, we celebrate individuality and encourage everyone to bring their authentic selves to work.
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