Compliance Coordinator

2 Months ago • 1 Years + • Operations

Job Summary

Job Description

The Compliance Coordinator at KICK will play a critical role in ensuring platform safety and integrity. Responsibilities include developing and maintaining trust and safety policies, improving workflows and response times, tracking incidents and preparing compliance reports, identifying and mitigating risks (harmful content, fraud, policy violations), ensuring policy alignment with laws, managing privacy inquiries and complaints, analyzing trends to refine policies, and reporting platform activity for data-driven safety practices. The role involves collaboration with internal teams and contributing to the company's global localization program. Ideal candidates will have experience in trust & safety, content moderation, compliance, or risk management and strong data analysis skills.
Must have:
  • Develop and maintain trust & safety policies
  • Improve workflows, moderation efficiency
  • Track incidents, prepare compliance reports
  • Identify and mitigate platform risks
  • Ensure policies align with relevant laws
  • Data analysis skills
Good to have:
  • Knowledge of platform policies, content moderation
  • Live-streaming knowledge
  • Proficient with Google Suite, Slack, Airtable & Intercom
Perks:
  • EAP access
  • Daily catered breakfast
  • Massage Wednesdays
  • Fun office environment
  • Paid volunteer day
  • Flexible working hours
  • Snacks and drinks

Job Details

Trust & Safety and Compliance – Make an Impact, Keep Our Community Safe!

What’s in It for You?
This is a truly unique opportunity—you won’t find another role like it in Melbourne! As part of our Trust and Safety team, you’ll have the autonomy to drive key compliance initiatives, ensuring our platform remains a safe and trusted space for the global audience we cater to. Working within a fast-growing global brand in the livestreaming industry, you’ll play a critical role in shaping policies, improving processes, and influencing how we uphold compliance standards on a global scale.  

Your Role with Us:
As a Compliance Coordinator in the Trust and Safety team, you’ll focus on strengthening our approach to regulatory compliance and platform integrity. You’ll develop and refine reporting models to track and analyse platform activity, ensuring we proactively identify risks and compliance gaps. Your work will support decision-making on policy enforcement and user safety measures. You’ll also contribute to our localisation program, ensuring our safety standards are applied consistently across different regions. Collaborating with internal teams, you’ll help drive compliance best practices, support audits, and ensure our operations align with evolving legal and industry standards. If you're detail-oriented and passionate about trust and safety, we’d love to hear from you!


Who are we?
Headquartered in the beautiful city of Melbourne, Australia, KICK is built by gamers, for gamers. Our platform may be new, but we're already making waves by partnering with some of the biggest names in streaming!

We’re not just another live streaming platform though - we’re a community of gamers, creators, and fans who are passionate about building something incredible together, and we’re already seeing the results of our hard work: Our platform is quickly becoming one of the fastest growing forces in the industry. Fast forward to today, we have more than 50 million users and recently celebrated 1 billion watch hours, and we are just getting started.

Our founders have spent the last two decades playing video games together and fueled by their extensive knowledge, experience, and deep love for tech, they have turned their passion into a number of thriving entertainment and gaming brands. This passion for gaming, has led to KICK being recognised as an industry disruptor and the ones to watch, making us the ultimate destination for gamers and creators alike.

Kickstart your career and apply today!

What you will do:

  • Develop and maintain trust and safety policies.
  • Improve workflows, moderation efficiency, and response times.
  • Track incidents, enforcement actions, and prepare compliance reports.
  • Identify and mitigate risks such as harmful content, fraud, and policy violations.
  • Ensure platform policies align with laws on safety, data protection, and moderation.
  • Manage privacy enquiries, complaints, and data access requests.
  • Analyse trends to refine policies and enforcement strategies.
  • Undertake reporting of platform activity to implement a data driven approach to safety practices.
  • Develop strategies for improving technology assisted safety operations.  

What you will bring:

  • Undergraduate degree in Communications, Law, Criminology, Computer Science or a related field (preferred).
  • 1+ years in trust & safety, content moderation, compliance, or risk management.
  • Ability to use data analysis tools to interpret trends, incidents, and moderation effectiveness.

Bonus points if you also have:

  • Knowledge of platform policies, content moderation, and relevant online safety and data protection regulations 
  • Live-streaming knowledge
  • Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Airtable & Intercom

Some of the perks of working for us:

  • EAP access for you and your family
  • A full-time barista who will make you coffee, tea and fresh juices
  • Daily catered breakfast
  • Massage Wednesdays - we get professionals to do this!
  • Fun office environment with pool tables, table tennis and all your favorite gaming consoles
  • Paid volunteer day
  • Flexible working hours
  • Help yourself drinks fridges and snack shelves

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.

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About The Company

Easygo is a well-established global tech startup, we pride ourselves on being early adopters, progressive in our approach and adaptable to the ever-changing technology landscape. Our core focus is in the online gaming space building well-designed casino games, crypto platforms, and sportsbooks built on our "provably fair"​ algorithms. The products we build are used by millions of people around the world including Drake and you’ll see their logos on an EPL team, the UFC, advocated by e-gamers and in a number of other sporting places.

The last 2 years have been huge for us, we have grown from 20 to 100+ team members. Whilst the products that we build are global we have two amazing offices in the same building in the heart of the CBD with all the bells and whistles you could ever want. Including an in-house barista, pool, and table tennis tables, PS5 and Nintendo Switches, a meditation room, help yourself drinks fridge and snack wall, catered breakfast daily, weekly massages and team lunch. 

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