Consultant

1 Month ago • All levels

Job Summary

Job Description

As a Consultant, you will be supporting Operations Infrastructure and representing HCL in customers' control centers, providing support to software and infrastructure. This on-site role requires presence approximately three days a week and involves participation in an on-call rota. Key responsibilities include managing hardware, software, and user faults within predefined SLAs, performing root cause analysis, maintaining high-level server security, and applying ITIL processes. The role also involves building and migrating physical and virtual servers, with a strong focus on problem-solving and customer service.
Must have:
  • Knowledge of RHEL 7.x, 8, and 9
  • Knowledge of Windows operating systems from 2016 to 2022
  • Experience in Redhat Satellite, Ansible Automation Platform
  • Excellent experience in day-to-day BAU task and queue management
  • ITIL process implementation throughout server administration
Good to have:
  • Citrix 7.15 or above, PVS or NetScaler
  • Microsoft System Center Orchestrator (Scorch)
  • PowerShell
  • CyberArk
  • IT Service Now
  • SQL, NetBackup, Rubrik
  • Windows 2016 2019, Oracle

Job Details

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.

HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark.

It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.

Role definition

You will support Operations Infrastructure and represent HCL in customers control centers, solving issues and providing support to the software and infrastructure at these sites.

This role requires an onsite presence for approximately 3 days a week and is subject to change depending on client requirements & this role will be part of an on-call Rota.

Location: Reading, Havant, Perth (Scotland). Ability to commute/relocate: Reading, Havant, Perth (Scotland) Perth: reliably commute or plan to relocate before starting work (required)

Expected qualification and critical experiences –

  • BAU engineer based on customer sites to support critical national infrastructure services.
  • Perform queue-based hardware, software and user fault management within predefined SLAs
  • Out of hours support rota once trained
  • Excellent problem-solving skills
  • Ability to work in a pressurized environment
  • Some hybrid working available
  • Good customer service skills

Mandatory Skills and Certification:

  • Knowledge of RHEL 7.x, 8 and 9
  • Knowledge of Windows operating systems from 2016 to 2022
  • Experience in Redhat Satellite, Ansible Automation Platform
  • Excellent experience in day-to-day BAU task and queue management.
  • Working on root cause analysis (Problem Management) and maintains high level security for servers.
  • Keep the servers with industry security standards,
  • Apply ITIL process throughout the lifecycle of server administration and implementations (Incident, Change, Problem Management)
  • Experience in Building and migrating Physical and Virtual servers (Hyper-V and VMware)

Mandate Requirement:

  • Driving license essential
  • Must meet requirements to become SC cleared

Desirable Skills:

  • Citrix 7.15 or above, PVS or NetScaler
  • Microsoft System Center Orchestrator (Scorch)
  • PowerShell
  • CyberArk
  • IT Service Now -
  • SQL, NetBackup, Rubrik
  • Windows 2016 2019, Oracle

Benefits:

  • A supportive, diverse and global team with a brilliant culture.
  • Competitive compensation and benefits that includes up to 20 days’ vacation per year, various insurances like Term life, AD &D and Business Travel insurance. These are apart from the statutory benefits applicable in the country.
  • Great opportunities to make the role your own, upskill yourself and get involved with exciting projects
  • Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Sparks – Engagement Champion to name a few.
  • To know more about us visit – www.hcltech.com

Similar Jobs

Ion - Oracle Database Administrator, Italy

Ion

Italy (Hybrid)
9 Months ago
PhonePe - Manager, Financial Audit

PhonePe

Bengaluru, Karnataka, India (On-Site)
3 Days ago
PhonePe - Internal Controls - Manager

PhonePe

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Sabre India - SAP Basis Administrator

Sabre India

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Saviynt - Senior Engineer - Java

Saviynt

Bengaluru, Karnataka, India (Hybrid)
5 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

T systems - SAP Basis

T systems

Pune, Maharashtra, India (On-Site)
3 Weeks ago
Saviynt - Sr. Director (Application Access Governance) -  Governance Risk & Compliance

Saviynt

El Segundo, California, United States (Hybrid)
8 Months ago
Ness - Java Developer

Ness

Prague, Czechia (On-Site)
2 Weeks ago
HCL Tech - Associate Consultant

HCL Tech

Noida, Uttar Pradesh, India (On-Site)
3 Days ago
Thales - Tools Support Engineer

Thales

Templecombe, England, United Kingdom (On-Site)
1 Month ago
Power Integrations - Cost Financial Analyst

Power Integrations

San Jose, California, United States (On-Site)
1 Month ago
Riot Games - Senior Manager, Application Engineering (Finance Technology)

Riot Games

Los Angeles, California, United States (On-Site)
2 Months ago
Gyaan - Senior Backend Engineer (Python)

Gyaan

Pune, Maharashtra, India (On-Site)
8 Months ago
luxsoft - Senior Murex FO

luxsoft

Toronto, Ontario, Canada (On-Site)
1 Month ago
CGS Carrers - Platform Engineer I

CGS Carrers

Braga, Braga, Portugal (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Reading, England, United Kingdom

Rocksteady Studios - Lead UI Artist

Rocksteady Studios

London, England, United Kingdom (Hybrid)
1 Week ago
Tesla - Service Technician / Automotive Mechanic

Tesla

England, United Kingdom (On-Site)
4 Months ago
Lunar animation studios - ANIMATOR

Lunar animation studios

Sheffield, England, United Kingdom (On-Site)
2 Months ago
Reddit - Content Strategist Weekend, India Focus (Contractor)

Reddit

London, England, United Kingdom (Remote)
1 Month ago
Vercel - Partner Solutions Engineering, EMEA

Vercel

London, England, United Kingdom (Remote)
1 Month ago
Zoe - Workplace Technology Lead

Zoe

United Kingdom (Remote)
3 Weeks ago
Whatnot - Account Executive (French Speaking)

Whatnot

London, England, United Kingdom (On-Site)
2 Months ago
Sega (UK) - Software Engineer (Console)

Sega (UK)

England, United Kingdom (Hybrid)
2 Months ago
WebTech Corporation - Production/Continuous Improvement Engineer

WebTech Corporation

Burton Upon Trent, England, United Kingdom (On-Site)
1 Month ago
Unity - Senior Technical Trainer

Unity

London, England, United Kingdom (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Noida, Uttar Pradesh, India (On-Site)

Illinois, United States (On-Site)

California, United States (On-Site)

Noida, Uttar Pradesh, India (On-Site)

Chennai, Tamil Nadu, India (On-Site)

Texas, United States (On-Site)

Ireland (On-Site)

Washington, United States (On-Site)

Noida, Uttar Pradesh, India (On-Site)

View All Jobs

Get notified when new jobs are added by HCL Tech

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug