Content Moderator - PUSH, Trust & Safety - Japan

4 Months ago • 1 Years +

Job Summary

Job Description

This role is for a Content Moderator at ByteDance in Japan, focusing on Trust and Safety for short-video platforms. Responsibilities include ensuring legal compliance and platform safety, improving community security standards and content management strategies, and coordinating with supervisors to handle content violations. The work involves exposure to potentially harmful content, including images, videos, and text related to bullying, hate speech, child safety, self-harm, harm to others, and animal abuse. Candidates must be fluent in Japanese, have near-business-level English, a bachelor's degree, and at least one year of work experience. Sensitivity to social issues and interest in current affairs are crucial. Familiarity with internet laws and regulations is preferred. ByteDance is committed to employee well-being and provides comprehensive support programs.
Must have:
  • JP fluency, near-business English
  • Bachelor's degree, 1+ year experience
  • Sensitive to social issues
  • Ensure legal compliance & platform safety
  • Improve community standards & content strategy
Good to have:
  • Active SNS user
  • Familiar with internet laws and regulations
  • Quick learner, adaptable

Job Details

Responsibilities
About the Team The Trust and Safety were established to create to bring safety to the platform. We work hard to make sure the platform is protected and able to provide the best experience for all of our users. It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Responsibilities 1. Ensuring legal compliance and safety of live content on short video platforms 2. Create, improve, and maintain online community security standards 3. Improve content management strategy 4. Coordinate with the supervisory department to manage content that violates regulations in a timely manner
Qualifications
Minimum Qualifications 1. This role will be JP-based 2. JP fluent / ENG close to business 3. Bachelor's degree or above 4. Minimum 1 year of work experience 5. Very sensitive to social issues and interested in current affairs Preferred Qualifications 1. Active users on SNS platforms 2. Familiar or interested in the latest Internet-related laws and regulations or/and eager to learn 3. Quick learner, and highly adaptable to changing work environments
Job Information
About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Trust & Safety at ByteDance

ByteDance recognises that keeping our platform safe for the ByteDance communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

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About The Company

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
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