Contract Reverse Logistics Program Manager

As a Global Support Services (GSS) -Warranty Project Manager and Analyst, you'll play a pivotal role ensuring that the GSS organization is setup and enabled to support the stake-sale and successful transition of an internal business unit. In this role you will project manage a team of subject matter experts through design, execution, and delivery of this carve-out and ensure the successful separation of systems, tools and processes required to run this newly formed business. Additionally ensure that the transition to the new company is successful for this business unit.

This is a 6-month temporary contract with the possibility of extension. Extension is subject to mutual agreement between the candidate and the business.

Responsibilities Included but are not limited to:

Project Planning and Execution:

• Develop comprehensive Reverse Logistics project plans, timelines, and deliverables for the stake sale and transition of an Intel business unit.
• Monitor multiple project phases, ensuring adherence to timelines and deliverables.
• Assess Transition Services Agreement (TSA) support models and lead detailed TSA support plan.

Stakeholder Management:

• Collaborate with cross-functional teams, ensuring alignment with project goals.
• Communicate effectively with internal and external stakeholders, addressing concerns, and providing regular updates.
• Partner and lead discussions with subject matter experts to define standard and exception flows, as well as unique processes requiring inventory segregation, plant code and part # changes.

Risk Management:

• Identify potential risks associated with the project and develop robust mitigation strategies.

Reporting and Documentation:

• Align report outs with Reverse Logistics functional area managers and prepare/deliver updates to senior leadership on a regular cadence.
• Establish a collaboration site with a controlled access process, ensuring an organized structure for easy and efficient document retention.
• Maintain accurate project documentation and lessons learned for future reference.

Change Management:

• Implement effective change management strategies to navigate project complexities.
• Ensure seamless integration of changes within the project scope.
• Prepare and Exit plan and ensure a successful Exit from the TSA.

As a successful candidate, you must possess:

• Exceptional leadership, time management, collaboration, and organizational skills.
• Demonstrate core values essential for a successful program manager: Collaboration, Communication, Customer Focus, Drive for Results, Technical Excellence, Attention to Detail, Business Acumen.
• Comfortable presenting and demonstrating to an executive-level audience.
• Team player who works well with technical and non-technical people.
• Confident demeanor, taking initiative and making decisions based on sound judgment/investigation, you can be relied on to see objectives through to completion.
• Skills to balance conflicting priorities - likely to work on multiple projects simultaneously at times.

Minimum Qualifications:

• Bachelor's degree in business administration, product management, software engineering, or related fields.
• 4+ years of experience as a program/project manager with a strong record of delivery in Logistics and Reverse Logistics processes within the technology industry.
• Flexibility to work across all 3 geos.

Preferred Qualifications:

• Certifications in Project Management Professional (PMP)
• Agile Certified Practitioner (PMI-ACP), Program Management Professional (PgMP), Certified ScrumMaster (CSM) or Certified Scrum Practitioner (CSP)
• 4+ years of experience or knowledge with:
• Agile, Hybrid and Waterfall project management methodologies.
• Managing complex projects with highly matrixed teams across multiple geographies.
• Utilizing program execution methods around, schedule creation and tracking, risk management definition, tracking and mitigation, resource planning, team minutes creation, AR tracking, financial tracking, etc.
• Industry-standard project management tools.