Contracts and Legal Operations Specialist

JMA is restoring U.S. leadership in wireless technology at a critical time in the transition to 5G. It makes the world’s most advanced software-based 5G platform, designed, coded, and manufactured in Syracuse, NY at the only U.S.-owned 5G factory in the country.

Across its global tech centers, JMA makes 5G possible for organizations with the most critical connectivity demands in the world. JMA’s technology is ushering in a new era of connectivity for leading mobile carriers, the most iconic stadiums, major universities, leading healthcare centers, the busiest transit centers, and the U.S. Military.

5G is more than another G on your phone — it is a generational opportunity to change the way the world operates. Join the industry’s fastest growing technology company to shape that future today. 

JMA is seeking a highly motivated and experienced Contracts & Legal Operations Specialist to join our legal team. The Contracts & Legal Operations Specialist is responsible for managing the lifecycle and administration of all types of contracts and other legal documents.  This role will be instrumental in optimizing our contract management and other legal processes, leveraging our Ironclad CLM system, and improving efficiency.

The Contracts & Legal Operations Specialist collaborates with legal, business, insurance, cybersecurity, human resources, information technology, procurement teams, and other key stakeholders across the organization to streamline contract management, improve workflows, implement best practices and ensure that contracts align with organizational objectives and mitigate potential risks.

The ideal candidate will have a strong understanding of legal operations, best practices, significant hands-on experience with Ironclad, and a passion for process improvement. The individual must be well organized, able to work independently, manage matters effectively, be an engaged and personable team member, build coalitions and work collaboratively with other department members, and appreciate the need for professionalism and confidentiality with respect to sensitive company matters.

• Ironclad CLM Administration: Serve as the go-to expert and administrator for our Ironclad CLM system, including user management, workflow configuration, template and clause library creation and maintenance, reporting, and system updates. Serve as a liaison with customer success and support teams at Ironclad.
• Contract Process Management: Manage the end-to-end contract lifecycle, from request intake and drafting to negotiation, execution, and post-execution management. This includes:
• Facilitating the contract process within Ironclad.
• Conducting initial reviews of contracts to identify areas requiring cross-functional input and provisions inconsistent with company standards.
• Tracking contract progress and key milestones.
• Ensuring timely completion of tasks and approvals.
• Providing support to various stakeholders regarding contract status, execution, and contract close outs.
• Clause Library Development & Maintenance: Develop and maintain a comprehensive library of contract clauses and pre-approved alternative clauses for commonly negotiated terms. Lead efforts to standardize templates, language and terms that align with legal, compliance and business needs.
• Cross-Functional Collaboration & Risk Management: Partner with Insurance, IT, Cybersecurity, Supply Chain, Finance, and other key stakeholders to facilitate review of contracts and establish contract priorities and timelines to align with business objectives.
• Process Improvement: Identify opportunities to streamline and automate contract processes, leveraging Ironclad's features and integrations.
• Training & Support: Provide training and support to internal stakeholders on the use of Ironclad and contract management best practices.
• Reporting & Analytics: Develop and maintain reports and dashboards to track key contract metrics, identify trends, and provide insights to the legal team and business stakeholders, and to provide insights into legal operations performance.
• Other Document and Project Management: Assist the legal team in the completion, processing, filing and management of a variety of other corporate and legal documents, projects and initiatives.
• Other Support: Assist with other duties as assigned, including occasional administrative support drafting internal memos, preparing distributions, and scheduling meetings.

• 3-5 years of experience in legal operations, contract management, or a related field.
• Paralegal certificate or legal operations certification preferred.
• Demonstrable hands-on expertise working with Ironclad as a CLM (or similar level contract management software).
• Solid understanding of contract lifecycle management and legal operations principles.
• Excellent analytical, problem-solving, and process improvement skills.
• Strong relationship building and interpersonal skills, with the ability to collaborate effectively with cross-functional teams to align contract terms with business goals.
• Proficiency in Microsoft Office Suite.
• Exceptional organizational skills, time-management skills and attention to detail with the ability to manage multiple contracts and deadlines simultaneously in a dynamic business environment.

• A no-job-too-big-no-job-too-small professional
• A self-driven individual with a drive to make an impact, who understands the need to act with urgency and at the speed of business.
• A problem solver with the ability to proactively identify and resolve contract-related issues.
• A professional with perspective and the judgment to identify when an issue needs to be escalated.