We are seeking a talented individual to join our Employee, Health & Benefit Membership team at Marsh Philippines. This role will be based in Indonesia. This is a hybrid role that has a requirement of working at least three days a week in the office.
In this role, you will grow and develop comprehensive insurance solutions for our clients in Asia, especially in Jakarta, Indonesia. This role will provide you with an opportunity to learn and grow within the insurance broking space, done through our fantastic level of mentoring and development opportunities.
We will count on you to:
Coordinate fulfillment of renewal and new business technical meeting (related to member data, card and invoice issuance)
Managing settlement of dispute transactions both with client and insurer
Participate in ad-hoc activities, i.e: winning new client
Providing first touch point for client issue resolution
Premium reconciliation with client and insurer
Manage and deliver premium invoice in timely manner
Process, monitoring and evaluate vendor (insurance) service performance for member database, membership card and premium invoices
Under direct supervision, perform general membership administrative tasks e.g. control, secure & maintain update data member
Types reports and correspondence and performs other clerical duties or tasks as required e.g. cover letter to client for membership card, (Medical Check-Up) MCU etc
What you need to have:
Minimum 5 years previous work experience in insurance industry specifically in Employee, Health & Benefit area
Capability of customer handling by phone, direct and email
Ability to interface with colleagues at all levels within the organization
Clear and concise oral and written communication skills
What makes you stand out?
Detail oriented
Strong numerical skills
Excellent organization skills – able to prioritize work and meet deadlines
Excellent interpersonal skills – able to work within a team
Comfortable and experience working with technology (solutions)
Proficient in Microsoft Office tools (or equivalent) – Outlook, Word and Excel
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.
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