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Creative Product Operations

Jakarta, Indonesia (On-site)

Creative Product Operations

5 Hours ago • 1-2 Years • Product Management • Undisclosed

About the job

9 skills required for this role

Add these skills to join the top 1% applicants for this job

data-analytics

excel

communication

market-research

growth-strategies

cross-functional

organisational-skills

performance-analysis

team-management

Job Description

This role involves managing and growing creator and player communities for a game, focusing on engagement and satisfaction. Responsibilities include content curation, campaign execution, product improvement advocacy, project management, operational excellence, collaboration with marketing and product teams, and data analysis to inform operational decisions. The ideal candidate will have experience managing gaming communities, strong analytical skills, excellent communication skills in Bahasa and English, and a passion for games and the Indonesian gaming industry. Success in this role requires strong project management skills, the ability to design engaging campaigns, and a deep understanding of user insights and market trends to drive community growth and product improvement.

Must have:

Community management experience
Strong analytical skills (Excel, data analysis)
Campaign design & execution skills
Project management expertise
Excellent communication (Bahasa & English)
Passion for gaming & Indonesian gaming industry

Job Description

Community Management: Build, engage, and nurture the creator and player communities to ensure their active participation and satisfaction.
Content Curation: Identify and promote high-quality content from creators, ensuring alignment with the creative vision and player interests.
Campaign Execution: Design and execute campaigns/events to drive engagement, participation, and awareness of creative mode.
Product Improvement: Advocate for and assist in implementing creative feature upgrades based on user insights and market trends.
Project Management: Take ownership of all initiatives related to creative operations, ensuring timely execution and stakeholder alignment.
Operational Excellence: Ensure smooth day-to-day functioning of creative mode, addressing any operational challenges that arise.
Collaboration with Teams: Work closely with marketing and product teams to align on community growth strategies, content initiatives, and feature improvements.
Data Analysis: Monitor creative performance metrics and user feedback to inform operational decisions and prioritize improvements.

Job Requirements

At least 1-2 years of experience in managing gaming communities, creative environments, or related operations
Good analytical skills; having a great familiarity in Excel, data analysis, and basic strategic research skills to identify potential problems and come up with effective solutions
Has a proven ability to engage with and grow creator/player communities
Highly creative individuals with capabilities of designing engaging campaigns and content strategies
Strong project management skills with a proven track record of managing multiple initiatives, with strong organizational and execution skills
Excellent written and oral communication skills in Bahasa and English along with the ability to effectively collaborate with cross-functional teams
Highly passionate about games with a good knowledge of the gaming industry in Indonesia; having a deeper curiosity for game products and the industry's best practice

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About The Company

Garena

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Garena is a leading global online games developer and publisher. Free Fire, its self-developed mobile battle royale title, was the most downloaded mobile game in the world in 2019, 2020, and 2021, according to data.ai, previously known as App Annie.

Garena is run by passionate gamers and has a unique understanding of what gamers want. It exclusively licenses and publishes hit titles from global partners – such as Arena of Valor and Call of Duty: Mobile – in selected markets globally. Garena champions social and entertainment experiences through games, enabling its communities to engage and interact. Garena is also a leading esports organiser and hosts some of the world’s biggest esports events.

Garena is a part of Sea Limited (NYSE:SE), a leading global consumer internet company. In addition to Garena, Sea’s other core businesses include its e-commerce arm, Shopee, and digital financial services arm, SeaMoney. Sea’s mission is to better the lives of consumers and small businesses with technology