Creative Product Operations
Job Summary
Job Description
This role involves managing and growing creator and player communities for a game, focusing on engagement and satisfaction. Responsibilities include content curation, campaign execution, product improvement advocacy, project management, operational excellence, collaboration with marketing and product teams, and data analysis to inform operational decisions. The ideal candidate will have experience managing gaming communities, strong analytical skills, excellent communication skills in Bahasa and English, and a passion for games and the Indonesian gaming industry. Success in this role requires strong project management skills, the ability to design engaging campaigns, and a deep understanding of user insights and market trends to drive community growth and product improvement.
Must have:
- Community management experience
- Strong analytical skills (Excel, data analysis)
- Campaign design & execution skills
- Project management expertise
- Excellent communication (Bahasa & English)
- Passion for gaming & Indonesian gaming industry
9 skills required
Job Details
Job Description
- Community Management: Build, engage, and nurture the creator and player communities to ensure their active participation and satisfaction.
- Content Curation: Identify and promote high-quality content from creators, ensuring alignment with the creative vision and player interests.
- Campaign Execution: Design and execute campaigns/events to drive engagement, participation, and awareness of creative mode.
- Product Improvement: Advocate for and assist in implementing creative feature upgrades based on user insights and market trends.
- Project Management: Take ownership of all initiatives related to creative operations, ensuring timely execution and stakeholder alignment.
- Operational Excellence: Ensure smooth day-to-day functioning of creative mode, addressing any operational challenges that arise.
- Collaboration with Teams: Work closely with marketing and product teams to align on community growth strategies, content initiatives, and feature improvements.
- Data Analysis: Monitor creative performance metrics and user feedback to inform operational decisions and prioritize improvements.
Job Requirements
- At least 1-2 years of experience in managing gaming communities, creative environments, or related operations
- Good analytical skills; having a great familiarity in Excel, data analysis, and basic strategic research skills to identify potential problems and come up with effective solutions
- Has a proven ability to engage with and grow creator/player communities
- Highly creative individuals with capabilities of designing engaging campaigns and content strategies
- Strong project management skills with a proven track record of managing multiple initiatives, with strong organizational and execution skills
- Excellent written and oral communication skills in Bahasa and English along with the ability to effectively collaborate with cross-functional teams
- Highly passionate about games with a good knowledge of the gaming industry in Indonesia; having a deeper curiosity for game products and the industry's best practice
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