Credit Loan Collection Manager - Global Payment

4 Months ago • 5-7 Years • Data Analyst • Finance

Job Summary

Job Description

The Credit Loan Collection Manager at ByteDance's Global Payment team in Jakarta is responsible for managing a collection team, developing and implementing collection strategies, ensuring compliance, managing collection agencies, and analyzing data. Key responsibilities include team building and optimization, goal setting, performance monitoring, compliance adherence, agency procurement and management, data analysis for strategy adjustments, and reporting on collection progress. The ideal candidate has 5+ years of collection experience with at least 2 years managing a large team (30+), strong Southeast Asian market familiarity, and excellent communication and negotiation skills.
Must have:
  • Team management and optimization
  • Collection strategy development & execution
  • Compliance management and training
  • Collection agency procurement & management
  • Data analysis and reporting
  • Southeast Asia market knowledge
Good to have:
  • Bachelor's degree in finance/law
  • Data analysis skills

Job Details

Responsibilities
About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. About The Global Payment team of Bytedance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok. Responsibilities: 1. Team Management - Build and manage the collection team to ensure the efficient operation of the team. Regularly assess and optimize the team's talents. - Set team goals and work plans, monitor the work progress of team members, and provide necessary guidance and training. 2. Collection Strategy and Execution - Develop and implement effective collection operation strategies and processes to improve the recovery rate of collections. - Monitor the quality and effectiveness of the collection work, and adjust the collection strategies in a timely manner according to the actual situation. 3. Compliance Management - Ensure that the collection work complies with laws, regulations, and the company's compliance requirements. Conduct regular inspections and give early warnings to avoid complaints. - Conduct compliance training for team members to strengthen their compliance awareness. 4. Procurement and Management of Collection Agencies - Assist in procuring appropriate collection agencies and establishing a good cooperative relationship. - Conduct goal setting, performance tracking and evaluation of the collection agencies, and promptly solve the problems that arise in cooperation. 5. Data Analysis and Reporting - Collect and analyze collection data to provide a basis for the formulation and adjustment of collection strategies. - Write collection reports to report the progress and results of the collection work.
Qualifications
Minimum Qualifications: - Familiar with the collection environment in the Southeast Asian market. - Possess good communication, coordination, and negotiation skills, and be able to effectively cooperate with different departments and institutions. Preferred Qualifications: - Bachelor's degree or above is preferred, majoring in finance, law, or related fields is preferred. - 5+ years of work experience in collection, with more than 2 years of management experience in a front-line collection team with more than 30 people. - Candidates with data analysis skills are preferred. ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Similar Jobs

Abstraction games - Head of Art

Abstraction games

Netherlands (Hybrid)
1 Week ago
Power Integrations - Staff Automotive Reliability Engineer

Power Integrations

Penang, Malaysia (On-Site)
5 Months ago
Xentrix Studios - Modeling – Junior Artist

Xentrix Studios

India (On-Site)
4 Months ago
Tesla - Service Technician / Automotive Mechanic

Tesla

London, England, United Kingdom (On-Site)
1 Month ago
CloudHire - Senior Database Engineer

CloudHire

Maharashtra, India (Remote)
1 Week ago
Digital Extremes - Senior Data Engineer

Digital Extremes

(Remote)
1 Week ago
SuperPlay - Senior Game Economist

SuperPlay

Tel Aviv District, Israel (On-Site)
5 Days ago
PwC - IN-Senior Associate_React Developer_Data &Analytics_Advisory_PAN India

PwC

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Playtika - Data Science Expert

Playtika

Israel (On-Site)
2 Months ago
ION - Buyer, Italy

ION

Italy (Hybrid)
5 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Scientific Games  - Director Product Delivery

Scientific Games

Warwick, Rhode Island, United States (On-Site)
1 Month ago
Keywords Studios (Player Support) - Talent Acquisition Intern

Keywords Studios (Player Support)

Mandaluyong, Metro Manila, Philippines (Hybrid)
2 Weeks ago
Electronic Arts - Quality Assurance Manager

Electronic Arts

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia (On-Site)
1 Week ago
Casumo - Quality Assurance Specialist

Casumo

Zagreb, Croatia (Hybrid)
3 Months ago
Google - Senior Data Insights Lead, People with Disabilities

Google

São Paulo, State Of São Paulo, Brazil (On-Site)
3 Months ago
The Walt Disney Company - Sr Core Systems Engineer

The Walt Disney Company

Copenhagen, Denmark (Remote)
6 Days ago
Tesla - Area Parts Supervisor

Tesla

Cham, Zug, Switzerland (On-Site)
1 Month ago
ION - Service Desk Analyst - 5600

ION

Singapore (On-Site)
5 Months ago
Rockstar Games - Data Governance Coordinator

Rockstar Games

Bengaluru, Karnataka, India (On-Site)
1 Week ago
Raw power games - Business Developer

Raw power games

Copenhagen, Denmark (Hybrid)
6 Days ago

Get notifed when new similar jobs are uploaded

Jobs in Jakarta, Jakarta, Indonesia

GoTo Group - Internal Audit Manager

GoTo Group

Jakarta, Jakarta, Indonesia (On-Site)
3 Months ago
NinjaVan - Field Sales Executive Jawa Tengah (Talent Pool)

NinjaVan

Surakarta, Central Java, Indonesia (On-Site)
5 Months ago
GoTo Group - Region Operations Associate

GoTo Group

Jakarta, Jakarta, Indonesia (On-Site)
5 Months ago
Team Liquid - Project Producer (Content Creative)

Team Liquid

Jakarta, Jakarta, Indonesia (On-Site)
1 Week ago
PwC - Senior Associate - Consulting - Workforce Transformation (Talent Pool)

PwC

Jakarta, Jakarta, Indonesia (On-Site)
6 Months ago
Tripledot Studios - Product Analyst

Tripledot Studios

Jakarta, Jakarta, Indonesia (Hybrid)
2 Months ago
ByteDance - Global Partnership & Ecosystem Manager - Byteplus

ByteDance

Jakarta, Jakarta, Indonesia (On-Site)
5 Months ago
ByteDance - Senior Creator Partnership - Lemon8

ByteDance

Jakarta, Jakarta, Indonesia (On-Site)
1 Week ago
GoTo Group - Lead Product Manager - Digital Signature

GoTo Group

Jakarta, Jakarta, Indonesia (On-Site)
5 Months ago
GoTo Group - Senior Financial Controller Manager

GoTo Group

Jakarta, Jakarta, Indonesia (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Data Analyst Jobs

PLAYSTUDIOS - Marketing Data Engineer

PLAYSTUDIOS

Tel Aviv District, Israel (On-Site)
2 Months ago
Match Group - Sr. Software Engineer, Data

Match Group

Los Angeles, California, United States (Hybrid)
5 Months ago
Go Fund Me - Staff Data Scientist

Go Fund Me

San Francisco, California, United States (Hybrid)
4 Months ago
CloudHire - Data Labeler

CloudHire

India (Remote)
1 Week ago
Epic Games - Senior Data Analyst

Epic Games

(On-Site)
1 Month ago
Samsung Semiconductor - Performance Analysis Engineer (Contractor)

Samsung Semiconductor

San Jose, California, United States (Hybrid)
3 Months ago
DraftKings - Senior Data Science Engineer, Personalization

DraftKings

Boston, Massachusetts, United States (On-Site)
3 Months ago
Playtika - Software Architect

Playtika

Israel (On-Site)
2 Months ago
PlayStation Global - Fraud Strategy Quantitative Analyst

PlayStation Global

Zaventem, Flanders, Belgium (On-Site)
6 Days ago

Get notifed when new similar jobs are uploaded

About The Company

Where imagination meets innovation, delivering limitless gaming experiences.

New York, New York, United States (On-Site)

Jakarta, Jakarta, Indonesia (On-Site)

San Jose, California, United States (On-Site)

San Jose, California, United States (On-Site)

Singapore (On-Site)

Taguig, Metro Manila, Philippines (On-Site)

View All Jobs

Get notified when new jobs are added by ByteDance

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug