CRM Executive - Danish Speaking

4 Months ago • All levels • Campaign Management

Job Summary

Job Description

The CRM Executive - Danish Speaking will own and drive data-driven CRM strategies in the Danish market to enhance player engagement, loyalty, and lifetime value. Responsibilities include designing and executing scalable campaigns, leveraging automation and segmentation to build automated player journeys. This role requires close collaboration with the Country Management team to align CRM strategies with business objectives. Key responsibilities involve developing targeted strategies, building personalized automated communications, using data analytics for optimization, implementing A/B testing, and ensuring campaign compliance. The ideal candidate will have proven success in executing CRM campaigns, experience in iGaming (preferred), excellent communication skills, proficiency in CRM tools, and a data-driven approach.
Must have:
  • Proven success in CRM campaigns
  • Experience in iGaming (preferred)
  • Excellent communication & collaboration
  • Proficient in CRM tools
  • Data-driven approach
  • Fluency in Danish
Good to have:
  • Experience with Tableau and Simplify
Perks:
  • Hybrid work policy
  • 4 weeks of Workation
  • Well-being allowance
  • Private health insurance
  • Retailer discounts
  • Employee assistance program
  • Relocation package (for non-Malta residents)

Job Details

Description

Position at LeoVegas Group

ABOUT THE ROLE

 

You will own and drive data-driven CRM strategies to enhance player engagement, loyalty,  and lifetime value in the Danish market, therefore fluency in Danish is a mandatory requirement.

 

Your primary responsibility will be to design and execute end-to-end scalable regular ad-hoc campaigns, while leveraging automation and segmentation to build fully automated player journeys. Working in close collaboration with the Country Management team (P&L Holder) you ensure that the local CRM strategy is aligned with business objectives and delivers outstanding player experiences.

 

YOU WILL BE RESPONSIBLE FOR:

 

●     Strategy & Execution: Develop and implement targeted CRM strategies that leverage automation and personalized communication. Focus on improving key KPIs such as Early Life Activation, Retention Rate, Winback Rates, and Churn Reduction.
Automation & Scalability: Build personalized automated communications and player journeys that drive efficiency and scalability in your market.

●     Data & Analytics: Use analytics and segmentation to understand player behavior, optimizing CRM campaigns to enhance profitability, engagement, and value, while aligning with commercial objectives.
Campaign Optimization: Implement a test-and-learn approach to optimize all lifecycle communications, segmentations, and player rewards. Use insights from A/B testing and performance data to iterate on strategies and drive improvements in player engagement and campaign profitability.

●     End-to-end Execution Ownership: As an assigned campaign owner, you are accountable for the successful end-to-end delivery of campaigns, as well as monitoring and managing all marketing communications, ensuring compliance with regulatory requirements and a flawless customer experience.

 

OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING:

●   Proven ability to execute successful CRM campaigns that drive engagement and value.

●    Experience in iGaming is preferred, with a passion for sports, gaming or CRM.

●    Excellent communication and collaboration skills, capable of managing stakeholders across multiple teams and regions.

●    Proficient in CRM tools, with a data-driven approach to campaign optimization and continuous improvement.

●    Experience with Tableau and Simplify is beneficial but not an essential requirement for the role. Further training on the tools would be provided internally.

WHO WE ARE

 

At the core of LeoVegas Group is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the igaming industry. We’re a team of over 1800 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 16 offices worldwide
 

BENEFITS

 

        Hybrid work policy

        4 weeks of Workation (T&C apply)

        Well-being allowance to support your active lifestyle

        Private health insurance

        Discounts across a range of retailers, gyms, bars & restaurants

        We offer an employee assistance program that can provide help and guidance during challenging moments.

        For non-Malta residents, we offer a relocation package with 3 weeks of accommodation and flights.

JOIN US!

In our pride, we empower our teammates to find their roar and run with their wildest ideas. We don’t wait for things to happen; we pounce and make it happen!

Would you be a good fit for the Leo Pride - give us a roar!

 

**As our company working language is English, we’d like to see your CV in English, please**

 

Similar Jobs

ByteDance - Security Software Engineer

ByteDance

Singapore (On-Site)
5 Months ago
Playtika - Service Operations Group Manager

Playtika

Poland (Hybrid)
1 Month ago
Xsolla - Senior Software Engineer (Publisher Account Platform)

Xsolla

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (Hybrid)
3 Weeks ago
Salesforce - Sales Development Representative, Nonprofit (New Grad)

Salesforce

Illinois, United States (On-Site)
3 Months ago
gnosis - BizOps Manager

gnosis

Berlin, Berlin, Germany (Remote)
1 Day ago
Fandom - Ad Operations Specialist

Fandom

Poznań, Greater Poland Voivodeship, Poland (On-Site)
1 Month ago
Universal Music - Director, eCommerce & Artist Services

Universal Music

New York, New York, United States (On-Site)
1 Month ago
Electronic Arts - Account Specialist, Advertising & Sponsorships - American Football

Electronic Arts

New York, United States (Hybrid)
1 Month ago
Moonbug Entertainment - Paid Media Coordinator

Moonbug Entertainment

England, United Kingdom (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Google - Software Engineering Manager II, Mobile (iOS), Core

Google

São Paulo, State Of São Paulo, Brazil (On-Site)
4 Days ago
Shape Construction - MLOps Engineer - 4 Day Week + Remote

Shape Construction

India (Remote)
7 Months ago
Techland - Senior Cinematic Artist

Techland

Warsaw, Masovian Voivodeship, Poland (On-Site)
2 Months ago
Google - Security Engineer, Detection

Google

Sydney, New South Wales, Australia (On-Site)
1 Week ago
Flow - Senior/Staff Backend Software Engineer

Flow

New York, New York, United States (Hybrid)
6 Months ago
ByteDance - Traffic Access Architectural Engineer - Traffic Infrastructure

ByteDance

Singapore (On-Site)
5 Months ago
Google - Software Engineer II, Infrastructure, Core

Google

Bengaluru, Karnataka, India (On-Site)
1 Week ago
Ubisoft - DevOps Linux System Administrator

Ubisoft

Montreal, Quebec, Canada (On-Site)
2 Months ago
Epic Games - Senior Gameplay Systems Programmer, Unreal Engine

Epic Games

Vancouver, British Columbia, Canada (On-Site)
2 Months ago
Story Ground - Lead Writer, Webcomics (Supernatural Drama)

Story Ground

(Remote)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Sliema, Malta

The Mill Adventure - Technical Compliance Manager

The Mill Adventure

St. Julian's, Malta (Remote)
3 Weeks ago
ARHS - Senior Project Management Specialist

ARHS

Valletta, Malta (On-Site)
6 Months ago
Evolution - Office Coordinator - Maternity Cover

Evolution

St. Julian's, Malta (On-Site)
2 Weeks ago
Nolimit City - Junior Legal Counsel

Nolimit City

Malta (On-Site)
1 Month ago
Evolution - Dutch-Speaking Online Croupier in Malta

Evolution

Birkirkara, Malta (On-Site)
2 Weeks ago
Aristocrat Gaming - Risk, Fraud & Payments Analyst

Aristocrat Gaming

Sliema, Malta (Hybrid)
1 Month ago
Evolution - Shuffler - Afternoon / Night Shift

Evolution

Birkirkara, Malta (On-Site)
8 Months ago
Evolution - Treasury Operations Manager

Evolution

St. Julian's, Malta (On-Site)
2 Months ago
Evolution - Treasury Specialist

Evolution

St. Julian's, Malta (On-Site)
2 Months ago
ComeOn Group - QA Engineer - Data Warehouse

ComeOn Group

St. Julian's, Malta (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Campaign Management Jobs

Lingo Kids LLC - Sr. CRM Specialist

Lingo Kids LLC

Madrid, Community Of Madrid, Spain (Remote)
4 Weeks ago
Warner Bros Games - Digital Operations Specialist

Warner Bros Games

London, England, United Kingdom (Hybrid)
2 Months ago
Voodoo - Internship Account Manager - WeMoms

Voodoo

Paris, Île-de-France, France (Hybrid)
1 Month ago
Gamesight - Creator Program Operations Manager

Gamesight

United States (Remote)
2 Months ago
Illumination - Sr. Campaign Manager, Marketing

Illumination

Santa Monica, California, United States (On-Site)
1 Month ago
ByteDance - Marketing Campaign Management (Philippines E-commerce)

ByteDance

Taguig, Metro Manila, Philippines (On-Site)
1 Week ago
Anzuio - Senior Account Executive

Anzuio

New York, New York, United States (Hybrid)
1 Month ago
InMobiInMobi - Manager - Operational Data Science

InMobiInMobi

Bengaluru, Karnataka, India (On-Site)
4 Weeks ago
Anzuio - Campaign Manager

Anzuio

New York, New York, United States (Hybrid)
1 Month ago
Warner Bros Games - Programmatic Coordinator

Warner Bros Games

Mexico City, Mexico City, Mexico (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

LeoVegas Group is a leading international igaming company with a clear vision to create the world’s greatest igaming experience. The Group offers online casino, live casino, and sports betting via 10 brands in 10 jurisdictions. The Group continues to grow rapidly, currently employing over 1,000 people in Europe, including at its headquarters in Stockholm and operations hub in Malta.


As one of the most innovative companies in the industry, the Group also invests and develops other igaming companies through its investment arm, LeoVentures. In 2022, LeoVegas Group became a subsidiary of the global entertainment company MGM Resorts International (NYSE: MGM). 


For more information, visit www.leovegasgroup.com.

Stockholm, Stockholm County, Sweden (Hybrid)

Stockholm, Stockholm County, Sweden (Hybrid)

Gibraltar, Gibraltar (Hybrid)

Sliema, Malta (Hybrid)

Copenhagen, Denmark (On-Site)

Medellín, Antioquia, Colombia (On-Site)

Málaga, Andalusia, Spain (Hybrid)

Sliema, Malta (On-Site)

View All Jobs

Get notified when new jobs are added by LeoVegas

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug