Crypto-Native UX Researcher

4 Months ago • 3 Years + • UI/UX Design

Job Summary

Job Description

Token Metrics is seeking a UX Researcher deeply embedded in the crypto ecosystem to revolutionize crypto investing. The role involves designing and conducting qualitative and quantitative research to understand user needs, analyzing user interactions and on-chain activities, and leveraging blockchain data to identify friction points and opportunities for improvement. The researcher will partner with designers to translate findings into actionable recommendations, engage directly with customers, develop user personas, journey maps, and wireframes, and stay updated on Web3 UX trends. Responsibilities include presenting research insights to stakeholders and collaborating with product teams to iterate on features based on user feedback.
Must have:
  • 3+ years of UX research experience
  • Crypto-native with dApps/wallet experience
  • Proven on-chain experience
  • Knowledge of user research methods
  • Exceptional communication skills
Good to have:
  • Experience with blockchain analytics tools
  • Familiarity with DeFi platforms or trading tools
Perks:
  • Work remotely
  • Global, crypto-savvy team
  • Direct impact on platform
  • Shape the future of crypto investing

Job Details

At Token Metrics, we’re revolutionizing crypto investing by providing data-driven insights, analytics, and tools to empower traders, investors, and enthusiasts. Our mission is to make the complex world of blockchain accessible and actionable for all. We’re seeking a UX Researcher who’s passionate about crafting seamless user experiences and deeply embedded in the crypto ecosystem to help us build products that transform how people navigate the crypto markets.

Key Responsibilities:

    • Design and conduct qualitative and quantitative research (e.g., user interviews, usability testing, surveys) to understand the needs of Token Metrics’ users—ranging from retail investors to seasoned crypto traders.
    • Analyze user interactions with our platform and on-chain activities (e.g., wallet usage, trading patterns, token holdings) to identify friction points and opportunities for improvement.
    • Leverage blockchain data and tools (e.g., Dune Analytics, Etherscan) to complement user research with real-world crypto behavior insights.
    • Partner with designers to turn research findings into actionable UX recommendations, ensuring our analytics dashboards, prediction models, and tools are intuitive and impactful.
    • Engage directly with customers through interviews and feedback sessions to uncover their pain points, motivations, and goals in the crypto investing space.
    • Develop user personas, journey maps, and wireframes to align the team on user needs and guide product development.
    • Stay plugged into Web3 UX trends and crypto market dynamics, advocating for best practices that enhance trust, clarity, and engagement in our platform.
    • Present research insights and design proposals to stakeholders, connecting user needs to Token Metrics’ mission of delivering top-tier crypto insights.
    • Collaborate with product teams to iterating on features—like portfolio trackers, market signals, or AI-driven predictions—based on user feedback and testing.

Qualifications:

    • 3+ years of experience in UX research, user experience design, or a related field, with a portfolio of successful projects that demonstrate user-focused outcomes.
    • Crypto-native: Active participant in the blockchain ecosystem with hands-on experience using dApps, wallets (e.g., MetaMask, Trust Wallet), DeFi platforms, or trading tools.
    • Proven on-chain experience (e.g., trading, staking, yield farming, or governance participation) and familiarity with blockchain analytics tools.
    • Deep knowledge of user research methodologies and design principles, with the ability to apply them to the unique challenges of crypto interfaces.
    • Exceptional communication skills—able to articulate complex user insights and technical concepts to designers, developers, and leadership.
Be part of a team that’s shaping the future of crypto investing. Work remotely with a global, crypto-savvy crew, and make a direct impact on a platform trusted by thousands of users. If you’re ready to blend your UX expertise with your love for blockchain, we want to hear from you

Similar Jobs

Hawkeye Innovations - Delivery Manager

Hawkeye Innovations

Basingstoke, England, United Kingdom (On-Site)
3 Months ago
Ubisoft - UI Programmer

Ubisoft

Shanghai, Shanghai, China (On-Site)
5 Months ago
warner bros games - Senior Manager/Manager, Category Management of Licensing

warner bros games

Minato City, Tokyo, Japan (Hybrid)
4 Months ago
Sega (UK) - Product Planning Associate

Sega (UK)

London, England, United Kingdom (On-Site)
2 Months ago
g3dk - Principal Gameplay Animator

g3dk

United Kingdom (Hybrid)
5 Months ago
kuuasema - UX/UI Lead

kuuasema

Helsinki, Uusimaa, Finland (On-Site)
2 Weeks ago
Azra Games - Senior UI/UX Designer

Azra Games

Sacramento, California, United States (Hybrid)
1 Week ago
limit break - Senior Frontend/Web UI Engineer

limit break

Tokyo, Japan (On-Site)
3 Months ago
Britive - SENIOR UI ENGINEER- BANGALORE

Britive

Bengaluru, Karnataka, India (Remote)
8 Months ago
Ansys - UX Designer II

Ansys

Horsham, England, United Kingdom (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

bounteous - Senior Endpoint Engineer

bounteous

Mexico (Remote)
1 Month ago
Amber - Recruiter (Project Based)

Amber

Bogotá, Bogota, Colombia (On-Site)
8 Months ago
Larian Studios - Junior Legal Counsel

Larian Studios

Ghent, Flanders, Belgium (On-Site)
2 Weeks ago
HoYoverse - Senior Gameplay Programmer AI [USA]

HoYoverse

Santa Monica, California, United States (Remote)
1 Year ago
Penumbrainc - Senior International Marketing Manager

Penumbrainc

Alameda, California, United States (On-Site)
4 Months ago
Google - Advertising Solutions Architect

Google

Beijing, Beijing, China (On-Site)
3 Months ago
T systems - Nexthink Analyst

T systems

Pune, Maharashtra, India (Hybrid)
1 Month ago
Intrepid Studios - Principal Economy Designer

Intrepid Studios

San Diego, California, United States (On-Site)
5 Months ago
GoMotive - People Analytics Partner

GoMotive

Canada (Remote)
1 Week ago
Rockstar Games - Production Coordinator: Technology

Rockstar Games

Edinburgh, Scotland, United Kingdom (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Jakarta, Indonesia

GoTo Group - Engineering Manager

GoTo Group

Jakarta, Indonesia (Hybrid)
5 Months ago
NinjaVan - Operations Specialist

NinjaVan

Bandar Lampung, Lampung, Indonesia (On-Site)
1 Month ago
Dentsu - Art Director

Dentsu

Jakarta, Indonesia (Hybrid)
1 Month ago
GoTo Group - Software Engineer - GoTo Campus Hiring 2025

GoTo Group

Jakarta, Jakarta, Indonesia (On-Site)
6 Months ago
NinjaVan - Head of B2B Non-Jabodetabek

NinjaVan

Jakarta, Indonesia (On-Site)
2 Months ago
Valeo - APU Quality Engineer

Valeo

Batam, Riau Islands, Indonesia (On-Site)
1 Week ago
GoTo Group - Merchant Marketing Senior Associate, Growth Promo

GoTo Group

Jakarta, Jakarta, Indonesia (On-Site)
2 Months ago
NinjaVan - Automation Engineer Assistant Manager

NinjaVan

Jakarta, Indonesia (On-Site)
1 Month ago
brown bag films - Careers - Bali

brown bag films

Denpasar, Bali, Indonesia (On-Site)
2 Weeks ago
GoTo Group - Area Operations Staff

GoTo Group

Banjarmasin, South Kalimantan, Indonesia (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

UI/UX Design Jobs

Build Staff - UI Developer

Build Staff

Marietta, Georgia, United States (On-Site)
6 Years ago
Pulse Point - Full-Stack UI Developer

Pulse Point

Navi Mumbai, Maharashtra, India (On-Site)
1 Week ago
Hologate  - Senior UX/UI Designer

Hologate

Munich, Bavaria, Germany (On-Site)
3 Months ago
Socialpoint - Principal UX/UI Designer

Socialpoint

Barcelona, Catalonia, Spain (Hybrid)
1 Month ago
iLogos - UI/UX Designer

iLogos

(Remote)
3 Months ago
Trellix - Senior User Experience Designer

Trellix

Bengaluru, Karnataka, India (On-Site)
1 Week ago
Cygames - UI Designer

Cygames

Osaka, Osaka, Japan (On-Site)
2 Months ago
Games talent (Staffing and recruiting) - Senior Technical UI Designer

Games talent (Staffing and recruiting)

Copenhagen, Denmark (On-Site)
2 Months ago
Digital Jalebi - Visual / UX Designer

Digital Jalebi

Noida, Uttar Pradesh, India (Remote)
2 Years ago
Sabre India - Mid Software Engineer / React UI

Sabre India

Kraków, Lesser Poland Voivodeship, Poland (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded