Customer Advisor (Part-time / 15h, m/f/d) - Vöcklabruck Varena
1 Month ago • All levels • ~ $26,340 PA
Job Description
This part-time Customer Advisor role at Rituals in Vöcklabruck involves professional customer consultation and loyalty, sales-oriented operational process implementation, and product presentation. Candidates should be authentic, team-oriented, results-driven, possess excellent communication skills in German, and have an affinity for the beauty or lifestyle industry with initial experience in a service-oriented role. The position focuses on ensuring customer satisfaction and contributing to a positive shopping experience.
Good To Have:
- Affinity for the beauty, cosmetics, or lifestyle industry.
- Initial experience as a customer advisor or sales advisor in a service-oriented industry.
Must Have:
- Provide professional and passionate customer advice and foster customer loyalty.
- Implement sales-oriented operational processes on the sales floor and in the warehouse.
- Present products and sales rooms with an eye for offers, sales, and customer experience.
- Apply solution-oriented strategies and best practices in customer service with the team.
Perks:
- Safe culture of mutual respect.
- Lively environment where everyone feels engaged, valued, and recognized.
- Equal opportunities and a sense of belonging.
Job Description
- Professional and passionate customer advice and customer loyalty
- Sales-oriented implementation of operational processes on the sales floor and in the warehouse
- Presentation of products and sales rooms with a good eye for offers, sales, and the customer's shopping experience
- Solution-oriented application of strategies and best practices in customer service together with the team
Qualifications
- Authentic and open personality with a strong team spirit and time flexibility
- Results-oriented consultant with high service excellence and quality aiming for customer satisfaction, and excellent communication skills (German: very good)
- Affinity for the beauty world, cosmetics industry, or lifestyle industry with initial experience as a customer advisor (m/f/d), sales advisor (m/f/d) or in a comparable position in a service-oriented industry (e.g., retail, gastronomy, hotel industry, tourism)
*Rituals is a representation of wonderful people with diverse backgrounds, identities, and unique – visible or invisible – characteristics and abilities. At Rituals, you will experience a safe culture of mutual respect and a lively environment where everyone feels engaged, valued, and recognized, and where everyone experiences the same opportunities and the same sense of belonging.*
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