Customer Analytics Lead

3 Months ago • 12-18 Years

Job Summary

Job Description

This role involves leading Customer Analytics initiatives, identifying growth opportunities, and providing strategic leadership. Responsibilities include defining and overseeing data/AI analytics solutions, strengthening brand presence, and leading the development of Customer Insight solutions. The candidate will be responsible for driving customer analytics deals, aligning business goals, and ensuring long-term growth. The role requires collaboration with clients, managing risks, and leading large-scale data solutions. The job description includes responsibilities like data integration, predictive analytics, and machine learning application.
Must have:
  • Bachelor's/Master's in Computer Engineering or related field.
  • 15+ years of consulting/advisory experience.
  • Experience with customer data integration.
  • Strong understanding of data value and analytics.
Perks:
  • Flexible work arrangements for work-life balance.
  • Career growth programs and diverse professions.
  • Certifications in the latest technologies like Generative AI.

Job Details

Capgemini Invent

Capgemini Invent is the digital innovation, consulting and transformation brand of the Capgemini Group, a global business line that combines market leading expertise in strategy, technology, data science and creative design, to help CxOs envision and build what’s next for their businesses.

Your Role

• Drive Customer Analytics deals, locating and cultivating opportunities for improvement and business growth within customer analytics domains.
• Provide strategic leadership to guide the company's direction, aligning business goals with market opportunities and ensuring long-term growth and success.
• Define and oversee data/AI analytics solution approaches technical designs, providing guidance on development, testing, and deployment in areas such as customer insight generation, digital customer journey optimization, and marketing and campaign effectiveness.
• Strengthen the company's brand presence and thought leadership in the customer analytics space, positioning the company as a trusted leader in innovative solutions.
• Lead the development of assets and frameworks for selling and delivering Customer Insight solutions, streamlining service offerings and enhancing go-to-market strategies.
• Build client trust through close collaboration, driving projects and managing risks

Your Profile

• Bachelor’s/Master’s Degree in Computer Engineering, Computer Science, or a related field.
• 15+ years of experience working in a consulting/advisory environment where they focused on Customer Transformation using AI Analytics.
• Experience with integrating customer data from multiple sources, such as CRM systems, marketing automation platforms, and third-party databases, to create a comprehensive customer view.
• Strong understanding of the value of data, with experience in processing behavioral and transactional data from various sources, applying predictive analytics, machine learning, and AI to improve customer insights, personalization, and retention strategies.
• Bring in GenAI driven transformation within customer analytics space.
• Ability to identify opportunities for process and technology improvement, defining data-driven use cases and creating associated business cases
• Experience facilitating dynamic workshops with clients to identify pain-points, desires, current state, solution paths, solution designs, etc
• in leading and delivering large-scale data solutions, managing enterprise-level projects, and overseeing technical and advisory teams.
• Deep Expertise in one of the sectors like Life Sciences, CPR, Auto or Manufacturing

What you’ll love about working here

  • We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
  • At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
  • Equip yourself with valuable certifications in the latest technologies such as Generative AI.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Similar Jobs

Kokotree - Character and Background Designers

Kokotree

Wilmington, North Carolina, United States (On-Site)
9 Months ago
Gunzilla - Senior Technical VFX Artist

Gunzilla

London, England, United Kingdom (On-Site)
4 Months ago
Activision - Senior Designer - Immersive Ad Formats (Gaming)

Activision

San Francisco, California, United States (On-Site)
3 Weeks ago
Publicis Groupe - Designer - AI Focused

Publicis Groupe

Dubai, Dubai, United Arab Emirates (On-Site)
3 Weeks ago
CD PROJEKT RED - Material Artist - Contract

CD PROJEKT RED

Warsaw, Masovian Voivodeship, Poland (Remote)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Activision - Senior Weapons Artist

Activision

Warsaw, Masovian Voivodeship, Poland (On-Site)
2 Months ago
flying wild hog - Cinematic Animator

flying wild hog

(Remote)
4 Months ago
Caramel tech studios - Concept Artist

Caramel tech studios

Lahore, Punjab, Pakistan (On-Site)
1 Month ago
frames store - Previs Artist - Film & Episodic

frames store

England, United Kingdom (Hybrid)
6 Months ago
Double Eleven - Lead Artist

Double Eleven

Middlesbrough, England, United Kingdom (Hybrid)
2 Months ago
Animoka  - 3D Animation Supervisor

Animoka

Italy (On-Site)
1 Month ago
AvatarUX - Game Artist Slots

AvatarUX

Malta (Remote)
3 Months ago
Gunzilla - Senior Technical Animator

Gunzilla

London, England, United Kingdom (On-Site)
4 Months ago
Capgemini - Data Architect

Capgemini

Chennai, Tamil Nadu, India (On-Site)
3 Months ago
Flying Bark - 3D Modelling Lead

Flying Bark

Sydney, New South Wales, Australia (Hybrid)
11 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Mumbai, Maharashtra, India

PwC - Senior Associate - SAP BASIS and Hyperscaler - RDC

PwC

Kolkata, West Bengal, India (On-Site)
10 Months ago
eBay - Software Engineer 3

eBay

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Solvative - ASP.NET Developer

Solvative

Ahmedabad, Gujarat, India (Remote)
2 Months ago
Super DNA - 3D Lighting Artist

Super DNA

Chandigarh, Chandigarh, India (On-Site)
2 Months ago
Nium - SDE II

Nium

Bengaluru, Karnataka, India (On-Site)
3 Months ago
zeta - Associate Product Manager II

zeta

Bengaluru, Karnataka, India (On-Site)
2 Weeks ago
Daxko - Senior Website Developer

Daxko

Noida, Uttar Pradesh, India (On-Site)
3 Months ago
Qualcomm - WLAN - Lead Sr. Engineer and Sr. Engineer

Qualcomm

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Assystems - Executive - Human Resource

Assystems

Bengaluru, Karnataka, India (On-Site)
10 Months ago
Salesforce - Accountant / Sr Accountant (Revenue Management / Deal Support)

Salesforce

Hyderabad, Telangana, India (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. Capgemini is a global leader in partnering with companies to transform and manage their business. Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.

Noida, Uttar Pradesh, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Pune, Maharashtra, India (On-Site)

Bengaluru, Karnataka, India (Hybrid)

Mumbai, Maharashtra, India (Hybrid)

Gurugram, Haryana, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

View All Jobs

Get notified when new jobs are added by Capgemini

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug