Customer Data Science & AI Manager

4 Months ago • 2 Years + • Customer Service

Job Summary

Job Description

Become a Customer Data Science & AI Manager at PwC! This role focuses on delivering innovative AI solutions in Retail, Fashion, and more. Must have 2+ years of experience managing AI & Data Science projects, strong Python and SQL skills, and a data-driven mindset. Knowledge of cloud platforms like AWS, Azure, and GCP is a plus.
Must have:
  • Data Science
  • AI projects
  • Python, SQL
  • Data-driven
Good to have:
  • Cloud platforms
  • GenAI solutions
  • Marketing, Sales
  • Team management
Perks:
  • International network
  • Innovative projects

Job Details

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Customer

Management Level

Manager

Job Description & Summary

Vuoi essere al centro di prospettive di crescita uniche?

Entra nel team Customer Transformation di PwC e diventa:

Customer Data Science & AI Manager


Gestirai sfidanti progetti di Data Science, AI e Customer Advance Analytics in ambito Retail, Fashion, Financial Services ed Energy&Utilities con l’obiettivo di supportare le aziende nel valorizzare i dati sui propri Clienti e costruire soluzioni innovative basate su AI e Machine Learning a supporto delle funzioni Marketing, Sales e Customer Service delle aziende.
Grazie all’accesso alle vaste competenze del nostro network internazionale, potrai dare spazio alle tue idee e fornire il contributo innovativo che hai sempre desiderato.


Sarai coinvolto con crescenti responsabilità nella gestione del team di Customer Data Science & AI e delle attività progettuali nei seguenti ambiti:

  • Disegno, sviluppo, test e misurazione delle performance di modelli di Machine Learning e di modelli statistici in ambito Marketing: segmentazioni, Customer scoring, modelli di classificazione, modelli predittivi, modelli di propensione/raccomandazione;
  • Disegno e sviluppo di soluzioni tecnologiche basate su Generative AI e modelli LLM a supporto di Marketing, Sales e Customer Service: Retrieval Augmented Generation, GenAI-powered chatbot, GenAI content creation;
  • Analisi quantitative avanzate sul comportamento dei Clienti sia su canale fisico che digitale e modelli di Machine Learning a supporto di data-driven Strategy & Decision Making;

Your unique strengths

  • Possiedi comprovata esperienza di almeno 2 anni nella gestione di team e progetti di AI, Data Science e Advanced Analytics, preferibilmente in ambito Marketing, Sales e Customer Service in aziende leader nel proprio settore di riferimento o in primarie società di consulenza
  • Possiedi una laurea magistrale preferibilmente ad indirizzo ingegneristico o scientifico (es. Data Science, Ingegneria Informatica, Ingegneria Matematica, Informatica, Statistica, Matematica, Fisica)
  • Hai un’ottima conoscenza dei principali linguaggi usati in Data Science (Python, R)
  • Possiedi una solida conoscenza dei database relazionali e dei linguaggi SQL
  • Sei familiare nell’utilizzo di piattaforme Cloud come AWS, Azure e GCP
  • Hai conoscenza e familiarità con le soluzioni ed i servizi di AI e GenAI a disposizione sul mercato
  • Hai forti competenze analitiche ed un approccio data-driven nel trovare soluzioni funzionali, creative ed innovative a progetti complessi
  • Parli e scrivi in inglese fluentemente
  • Sai guidare un team e creare un ambiente di lavoro stimolante e positivo
  • Le tue ottime capacità relazionali e comunicative ti permettono di instaurare rapporti di fiducia con i clienti
  • Sai lavorare per obiettivi e metterti in gioco con passione
     

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

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About The Company

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.


Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

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