Customer Engineer, Cloud Migration Specialist, Google Cloud

2 Weeks ago • 10 Years + • DevOps

About the job

Job Description

As a Customer Engineer, Cloud Migration Specialist, you'll work with the Google Cloud Sales team to introduce Google Cloud to customers. You'll help prospective and existing customers understand Google Cloud's potential, develop cloud solutions, and overcome technical hurdles. Responsibilities include assessing customer application and infrastructure setups, creating and executing migration plans, troubleshooting, and ensuring successful migrations. You'll travel to customer sites, participate in conferences, conduct technical sessions, manage technical success, and assist in creating cloud migration strategies. You will also demonstrate Google Cloud product integrations, identify migration opportunities, address customer objections, and develop strategies to resolve technical blockers. This role requires significant experience in cloud-native architecture and customer-facing roles within a cloud computing environment.
Must have:
  • 10+ years cloud native architecture experience
  • Experience in customer-facing roles
  • Cloud computing environment expertise
  • Migration planning & execution
  • Troubleshooting and problem-solving skills
  • Technical presentations & communication
Good to have:
  • Experience with private, hybrid, or public cloud
  • Windows/Linux migration experience
  • Data center consolidation/migration experience
  • Experience with configuration management tools (e.g., Puppet, Chef)
  • Strong networking knowledge

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing role.
  • Experience working as a technical engineer in a cloud computing environment.
  • Experience working as a member of a Professional Services/Systems Engineering team or in a customer-facing role.

Preferred qualifications:

  • Experience with private, hybrid, or public cloud technology, migrating Windows or Linux, including virtualization (e.g., VMware).
  • Experience with data centers consolidation, relocation, migration, or virtualization projects.
  • Experience in architecting and developing software or infrastructure for scalable, distributed systems.
  • Experience in configuration management (e.g., Puppet, Chef, CFEngine, Salt), and functional operations of server, storage, and network functions.
  • Experience with networking concepts (e.g., Routing, VPNs, load balancers, and firewalls).

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Customer Engineer, you will work with the Sales team to introduce Google Cloud to our customers. You will help prospective, existing customers and partners in understanding the potential of Google Cloud, develop creative cloud solutions and architectures to solve the business issues, and solve any potential technical roadblocks. You will help assess workloads for migration, plan the necessary steps, and help coordinate migration processes.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Assess current application and infrastructure setup for our customers. Assist in creating and executing migration plans.
  • Troubleshoot and partner with operations, support, engineering or other functions to ensure successful migrations. Travel to customer sites, advocate at conferences, and other related events as needed.
  • Conduct technical sessions for internal teams, partners, and customers. Manage technical success and accelerated business growth. 
  • Assist with creating cloud migration strategies, defining architecture, collaborating to create migration plans, and designing the orchestration of plans. Demonstrate and prototype Google Cloud product integrations in customer/partner environments.
  • Identify and qualify migration opportunities, address key customer technical objections, and develop the strategy to resolve technical blockers.
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About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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