Customer Engineer, Data Management, Google Cloud
Job Summary
Job Description
- 10+ years cloud native architecture experience
- Database administration and solutions expertise
- Customer-facing/support role experience
- Fluent Arabic communication
- Data transformation/migration/governance experience
- Technical stakeholder and executive presentation skills
- Disaster recovery and data backup experience
- Database performance optimization experience
- Data migration strategies (on-premise/cloud)
- Building Greenfield territories in Enterprise accounts
- Understanding existing software workloads and defining cloud migration roadmaps
- Excellent SQL skills and query troubleshooting
5 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture, including database administration and solutions, in a customer-facing or support role.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
- Experience architecting solutions for data transformation, migration, governance strategies, availability, or disaster recovery.
- Ability to communicate in Arabic fluently to support client relationship management in this region.
Preferred qualifications:
- Experience in disaster recovery and data backup strategies.
- Experience with optimizing database performance with respect to transactional, or analytic workloads.
- Experience with data migration strategies and moving production systems either in on-premise/data center environments or migration to cloud scenarios.
- Experience prospecting, building and maintaining customer relationships from scratch, with building Greenfield territories in Enterprise accounts.
- Experience in understanding a customer’s existing software workloads and the ability to define a technical migration roadmap to the Cloud reflecting customer.
- Excellent SQL skills, with query troubleshooting knowledge.
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Customer Engineer, you will partner with technical Sales teams as a data management subject matter expert to differentiate Google Cloud to the customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database and application migrations and data back ends for new application development. You will use your expertise to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
- Share storage and database expertise to support the technical relationship with customers, including technology advocacy, support the bid responses, product and solution briefings, proof-of-concept work, and partner with product management to prioritize solutions impacting customer adoption to Google Cloud.
- Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
- Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a solution on Google Cloud.
- Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.
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