Customer Engineer III, Navy

2 Days ago • 10 Years + • DevOps • $147,000 PA - $218,000 PA

Job Summary

Job Description

As a Customer Engineer III at Google Public Sector, you'll partner with sales teams to showcase Google Cloud's capabilities to clients, primarily within the Navy. Responsibilities include developing cloud solutions, conducting proofs of concept, troubleshooting technical issues, and presenting to both technical and executive stakeholders. You'll work across various areas like infrastructure and application modernization, data analytics, and more. The role demands strong technical expertise, excellent communication skills, and the ability to build new client relationships, even from scratch in greenfield territories. This involves identifying business opportunities, addressing technical objections, and supporting bid responses. Direct work with Google Cloud products to demonstrate integrations and recommending appropriate strategies is also crucial.
Must have:
  • Bachelor's degree or equivalent experience
  • 10+ years cloud native architecture experience
  • Federal Gov/DoD cloud engineering experience
  • Experience presenting to Federal stakeholders
  • Active Top Secret Security Clearance
Good to have:
  • Experience with security concepts (encryption, IAM, access control)
  • Experience in application migration to cloud platforms
  • Experience with Navy clients
  • Prospecting and building customer relationships
  • Experience in Greenfield territory development
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms in the federal government Department of Defense.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders in the Federal government space.
  • Active US Government Top Secret Security Clearance.

Preferred qualifications:

  • Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing.
  • Experience prospecting, and building and maintaining customer relationships from scratch, with excitement for building out Greenfield territories.
  • Experience in migrating applications and services to cloud platforms with customers in the Navy.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer in Google Public Sector, you will partner with technical sales teams to differentiate Google Cloud for our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concept, and troubleshoot technical questions and roadblocks. Using your expertise and presentation skills, you will engage with customers to understand their business and technical requirements and persuasively present practical solutions on Google Cloud. This role requires strong technical, communication, and organizational skills.

You will focus on a range of customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics, and more. You will be responsible for building new relationships and should have experience in prospecting and developing greenfield territories.

brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.

The US base salary range for this full-time position is $147,000-$218,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Work with the team to identify and qualify business opportunities, understand customer technical objections, and develop the strategy to resolve technical blockers.
  • Support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
  • Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.
  • Lead prospecting and acquisition of new clients, creating and building customer relationships from scratch, and establishing yourself as a trusted advisor on their technology and business decisions.

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