Customer Engineer III, SLED, Google Public Sector

3 Months ago • 10 Years + • Cyber Security • DevOps • $142,000 PA - $214,000 PA

Job Summary

Job Description

As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud.
Must have:
  • Bachelor's degree or equivalent practical experience
  • 10 years of experience as a technical sales engineer in a cloud computing environment or a customer-facing role
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders
Good to have:
  • Master's degree in Computer Science or a related technical field
  • Experience with developing scalable architectures using API management, microservice frameworks, PaaS, container orchestration systems, or other applicable platforms
  • Experience with State Local Public Sector clients including state, county, local municipal agencies, and academic institutions
  • Knowledge of application security patterns including web application security, service mesh, and mobile security strategies
  • Ability to learn, understand, and work with emerging technologies, methodologies, and solutions in the Google Cloud/IT technology space
Perks:
  • bonus
  • equity
  • benefits

Job Details


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience as a technical sales engineer in a cloud computing environment or a customer-facing role.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications:

  • Master's degree in Computer Science or a related technical field.
  • Experience with developing scalable architectures using API management, microservice frameworks, PaaS, container orchestration systems, or other applicable platforms.
  • Experience with State Local Public Sector clients including state, county, local municipal agencies, and academic institutions.
  • Knowledge of application security patterns including web application security, service mesh, and mobile security strategies.
  • Ability to learn, understand, and work with emerging technologies, methodologies, and solutions in the Google Cloud/IT technology space.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud.

brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.

The US base salary range for this full-time position is $142,000-$214,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
  • Lead technical projects, technology advocacy, support bid responses, product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.
  • Deliver product messaging for the Google Cloud Platform by using whiteboard and slide presentations, product demonstrations, white papers, trial management, and Request for Information (RFI) response documents.
  • Drive recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution providing best practice advice to customers to optimize Google Cloud platform effectiveness.

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