Customer Engineer, Infrastructure Modernization, Google Cloud

1 Month ago • 10 Years + • DevOps

Job Summary

Job Description

This Customer Engineer role focuses on infrastructure modernization within Google Cloud. Responsibilities include working with the sales team to introduce Google Cloud to customers, developing cloud solutions and architectures, managing Go-to-Market strategy from a technical perspective, identifying and resolving technical blockers, demonstrating product integrations, recommending migration strategies, and traveling to customer sites and events. The ideal candidate will possess extensive experience in infrastructure modernization, cloud migration, and IT architecture, coupled with strong communication and problem-solving skills.
Must have:
  • Bachelor's degree in CS or related field
  • 10+ years of experience in infrastructure modernization
  • Experience in cloud migration and data center migration
  • Leading IT discussions and designing cloud adoption plans
Good to have:
  • Master's degree in Computer Science
  • Experience with Kubernetes, RDBMS, and NoSQL databases
  • Linux system administration or enterprise applications experience
  • Understanding of AI and ML concepts

Job Details

Minimum qualifications:

  • Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
  • 10 years of experience planning infrastructure modernization as a technical consultant, technical pre-sales engineer, or enterprise architect.
  • Experience in cloud migration, data center migration, disaster recovery, virtualization, or application/servers assessment/discovery.
  • Experience in leading IT discussions and design cloud adoption plans.

Preferred qualifications:

  • Master's degree in Computer Science, or a related technical field.
  • Experience architecting and implementing solutions on any public cloud as an enterprise architect or IT infrastructure consultant.
  • Experience with Kubernetes ecosystem, Relational Database Management System and NOSQL databases.
  • Experience with Linux system administration or enterprise applications.
  • Understanding of virtualization and networking concepts (e.g., Linux, hypervisors, network virtualization, open protocols, application acceleration and load balancing, DNS, virtual private networks) and their application to PaaS and IaaS technologies.
  • Understanding of Artificial Intelligence and Machine Learning concepts.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

In this role, you will work with the Sales team to introduce Google Cloud to customers. You will help prospective and existing customers and partners understand Google Cloud, develop creative cloud solutions, estimations, and architectures to solve their business issues and any potential technical roadblocks.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Inspire customers and peers to solve difficult problems with novel solutions, leveraging a sophisticated set of technical competences.
  • Manage the Go-to-Market strategy from a technical perspective. Craft the strategy to transform the customers, identify customer technical objections, and develop a strategy to resolve technical blockers.
  • Work with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments. Help the Account team to close agreements from a technical perspective.
  • Recommend migration strategies, enterprise architectures, migration tools, and cloud infrastructure required to complete solutions using on Google Cloud.
  • Travel to customer sites, conferences, and other related events, as needed.

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