Customer Experience Specialist, Sales - London (Part Time)

2 Months ago • All levels • Business Development

Job Summary

Job Description

As a Sales Customer Experience Specialist at Tesla, you'll be the face of the brand at various London locations (Westfield, Park Royal, Tottenham, Heathrow). Your responsibilities include engaging with customers, capturing leads, guiding them through the sales process, and ensuring a positive experience. You'll actively identify potential leads, manage lead data in CRM systems, and collaborate with sales teams to improve processes. Excellent customer service, knowledge of Tesla products, strong communication, and organizational skills are essential. You'll work closely with the sales and delivery team, displaying a one-team mentality to achieve sales targets. Weekend and evening flexibility is required. A passion for Tesla's mission and a full UK driving license (held for over 2 years) are mandatory.
Must have:
  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Knowledge of Tesla products
  • Lead generation and management skills
  • CRM system proficiency
  • Teamwork and collaboration
  • Weekend and evening availability
  • Full UK driving license (2+ years)

Job Details

What to Expect

MULTIPLE LONDON LOCATIONS: Westfield, Park Royal, Tottenham and Heathrow.

As a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our business by creating meaningful connections and driving sales growth through effective lead generation strategies.

You are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets. 

What You’ll Do
  • Proactively engage with customers visiting the store or events to identify potential leads, creating a pipeline of prospects through active interaction and data capture.
  • Provide exceptional customer service by understanding customer needs, answering their questions and objections, and selling potential leads on the test drive experience, ensuring a positive and memorable experience.
  • Execute successful lead capture strategies during events, ensuring maximum engagement and conversion opportunities.
  • Efficiently manage and organize captured lead data, maintaining accuracy and completeness in CRM systems. Regularly update customer profiles with relevant information obtained during interactions.
  • Build value for customers, understanding their requirements, presenting our vehicles, and effectively communicate the value proposition to drive conversion.
  • Collaborate with sales teams, and other relevant departments to align strategies, share insights, and contribute to the overall improvement of the lead capture, sales processes, and product proposition.
  • Maintain a positive and professional attitude at all times, providing an excellent customer experience that is reflective of Tesla's values.
What You’ll Bring
  • Excellent interpersonal skills with a natural ability to build rapport and engage with customers.
  • Strong knowledge of Tesla's products, including vehicles, solar panels, and energy storage solutions.
  • Ability to communicate information in an easy-to-understand manner.
  • Proven track record of delivering excellent customer experiences.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Flexibility to work on weekends and evenings as required.
  • A passion for Tesla's mission to accelerate the world's transition to sustainable energy.
  • Full UK driving licence held for 2 years and over.

Similar Jobs

Voodoo - Senior Economy Designer - Cup Heroes

Voodoo

Paris, Île-de-France, France (Hybrid)
1 Week ago
Gaming Innovation Group  - Big Data Graduate

Gaming Innovation Group

St. Julian's, Malta (On-Site)
4 Weeks ago
ByteDance - Graphic Designer Intern - 2025 Start

ByteDance

Singapore (On-Site)
2 Weeks ago
Penumbra - Senior Manager of Accounting Close and Operations

Penumbra

Alameda, California, United States (Hybrid)
6 Months ago
Banyan Software - Graduate Consultant / Analyst – Healthcare Technology

Banyan Software

Ballarat, Victoria, Australia (On-Site)
23 Hours ago
NinjaVan - Enterprise Sales Executive, Digital Services

NinjaVan

Jakarta, Jakarta, Indonesia (Hybrid)
6 Months ago
Netflix - Ad Sales Learning Enablement Manager (UCAN)

Netflix

New York, New York, United States (On-Site)
2 Weeks ago
Niantic - Enterprise Business Development Lead

Niantic

San Francisco, California, United States (Hybrid)
2 Months ago
Netflix - Manager, Account Management - Australia

Netflix

Sydney, New South Wales, Australia (On-Site)
2 Months ago
Google - Customer Growth Associate

Google

Dublin, County Dublin, Ireland (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Google - Business Development Manager, New Business Sales, Gaming

Google

Guangdong Province, China (On-Site)
1 Week ago
ByteDance - Software Engineer Intern

ByteDance

Seattle, Washington, United States (On-Site)
1 Month ago
Onward Search - Senior Producer

Onward Search

Santa Monica, California, United States (Hybrid)
3 Days ago
Digicore studios - Lead Generation Specialist

Digicore studios

Pune, Maharashtra, India (On-Site)
3 Months ago
SiftHub - Senior NLP Engineer

SiftHub

Maharashtra, India (On-Site)
8 Months ago
MyFitnessPal - Software Engineer III, iOS - Meal Planning

MyFitnessPal

(Remote)
6 Hours ago
Netflix - Manager, Communications - ANZ

Netflix

Sydney, New South Wales, Australia (On-Site)
2 Weeks ago
Haptic - Lead Data Scientist and User Researcher

Haptic

Germany (On-Site)
4 Months ago
Diligent - Advisory Specialist

Diligent

Guadalajara, Jalisco, Mexico (On-Site)
1 Day ago
Company3 Method Studios - Head of Production / Executive Producer

Company3 Method Studios

Santa Monica, California, United States (On-Site)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in London, England, United Kingdom

AppZen - AI Sales Development Representative - London

AppZen

London, England, United Kingdom (Hybrid)
6 Months ago
Advanced Systems Group, LLC - Broadcast Engineer

Advanced Systems Group, LLC

London, England, United Kingdom (On-Site)
1 Month ago
Niantic - Senior Computer Vision Software Engineer

Niantic

London, England, United Kingdom (Hybrid)
1 Month ago
DPS Games - Senior Gameplay Programmer (Steel Hunters)

DPS Games

Guildford, England, United Kingdom (Hybrid)
4 Months ago
Tesla - Tesla Support Advisor - London

Tesla

London, England, United Kingdom (On-Site)
2 Months ago
Tesla - Store Manager - Liverpool

Tesla

Liverpool, England, United Kingdom (On-Site)
2 Months ago
Lockwood - Junior Data Engineer

Lockwood

Nottingham, England, United Kingdom (On-Site)
1 Day ago
Larian Studios - Tools Director

Larian Studios

Guildford, England, United Kingdom (On-Site)
5 Months ago
Workato - Senior Account Executive EMEA: Agentic AI Platform

Workato

London, England, United Kingdom (On-Site)
6 Hours ago

Get notifed when new similar jobs are uploaded

Business Development Jobs

SmileGate - Strategic Group Business Development Manager

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
1 Month ago
Google - GTM Sales Specialist, Databases, Google Cloud

Google

San Francisco, California, United States (On-Site)
1 Week ago
Google - Account Executive, New Business Sales

Google

Dublin, County Dublin, Ireland (On-Site)
2 Weeks ago
The Walt Disney Company - Manager - Business Relationship Management SEA

The Walt Disney Company

Singapore, Singapore (On-Site)
3 Months ago
Google - DV360 Programmatic Account Manager, Large Customer Sales

Google

Dublin, County Dublin, Ireland (On-Site)
2 Days ago
Google - Digital Strategy Lead, Accelerated Growth

Google

Tokyo, Japan (On-Site)
2 Weeks ago
Google - Agency and Partner Industry Manager

Google

Amsterdam, North Holland, Netherlands (On-Site)
1 Week ago
Google - Field Sales Representative, Enterprise Greenfield, Healthcare, Google Cloud

Google

New York, New York, United States (On-Site)
1 Week ago
Google - Senior Industry Manager, Telco, Security

Google

Madrid, Community Of Madrid, Spain (On-Site)
2 Days ago
Google - Account Strategist, Mid-Market Sales

Google

Dublin, County Dublin, Ireland (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

About The Company

Tesla is an internet company. Follow us to receive our company updates and job postings.

Kalsdorf Bei Graz, Styria, Austria (On-Site)

North Holland, Netherlands (On-Site)

İstanbul, Türkiye (On-Site)

Brandenburg, Germany (On-Site)

Huddinge, Stockholm County, Sweden (On-Site)

Rhineland-Palatinate, Germany (On-Site)

London, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Tesla

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug