Customer Order Management Representative Intern

We are Progress (Nasdaq: PRGS) - a/ the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.  

We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Customer Order Management Representative Intern and help us do what we do best: propelling business forward.

We are currently looking for a motivated and detail-oriented Intern to join our Order Management team. This is a great opportunity for a recent graduate or students available full-time for a fixed period to gain hands-on experience in a dynamic, international environment.

Please note that the intern position is a full-time role with a duration of 6 months.

In this role, you will:

• Create system-generated quotations as required by the field Sales organization

• Review customer purchase orders for completeness and accuracy, including product configuration and contract terms

• Communicate directly with Sales Representatives and/or customers to resolve order-related issues

• Book orders into the order management system and ensure timely, accurate invoicing

• Validate license configuration details and compliance expectations

• Generate control codes/license files to entitle products to customers

• Maintain high levels of customer satisfaction through prompt and courteous communication

• Collaborate closely with the Sales team

Your background:

• Fluency in English and Dutch

• Strong communication skills

• A customer-centric mindset and strong attention to detail

Additionally, it would be beneficial if you have:

• Experience with ERP systems

• Previous exposure to order management or account management

If this sounds like you and fits your experience and career goals, we’d be happy to chat.   

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