Customer Project Manager

Job Title

Job Description

EI Solutions & Service Delivery is part of the Enterprise Informatics (EI) business group and is a service and delivery organization operating throughout DACH/Central Europe. The organization employs itself with Project management, implementation, service & support, lifecycle management and sales support all EI solutions within the Precision Diagnostics Business Group. Focus form Healthcare IT (HIT) solutions from the areas Radiology, Cardiology and clinical Image post-processing.

Radiology Informatics (RI) with the product Vue -PACS and Vue RIS an established Business unit focusing on solutions to Digitization of radiological Diagnosis and image processing specialized in.

In this position you have the opportunity customer-oriented Projects for Radiology Informatics (RI) to and the project goals to fulfill.

1.1Your role:

• Lead large RI projects and cross-functional Project teams to secure the implementation of our solutions according to scope, quality, budget and time.
• Plan for the provision of project management, schedules, installation plans, meeting minutes and others within the framework of the project methodology necessary Project documents
• Appropriate balancing risk tolerance, problem escalation and setup more detailed Progress / escalation reports (including proposed corrective actions).
• Manage external suppliers like subcontractors and partners with complex or tailor-made contracts.
• Support of the sales and cost forecasting process for projects
• Coordinate and motivate all project staff and stakeholders to achieve the project goals best possible to reach.
• Design, execute and handover of projects with a view to the best possible customer satisfaction and service friendliness
• Escalate and manage risk of the transferred projects
• Manage procurement & logistics of hardware and software
• Support sales in the definition of special Solutions, Risk Management, Answering relevant Questions to Project management

1.2You are the right fit if:

• You have a bachelor or master in medical engineering, medical informatics, information technology or similar.
• Approx. 5 years of experience in IT project management in the Healthcare IT / Radiology Informatics environment
• Posses PMP® or comparable Project management Certification, or the prerequisite and willingness this to obtain
• ITILv3 Foundation certification, or the willingness this to obtain
• Very good knowledge in relevant IT systems and workflows in healthcare IT, MS Office / Project, the implementation of RIS/PACS projects, communication - both internally and also with customers, in writing and verbally
• Capability for motivation and leadership, also without direct Personnel responsibility
• Fluent in German and English
• Willingness to travel, High self-motivation            

1.3 About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business here.
• Discover our rich and exciting history here.
• Learn more about our purpose here.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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