Customer Service - Vietnamese Speaking Game Presenter

3 Months ago • All levels

Job Summary

Job Description

As a Vietnamese-speaking Game Presenter at Evolution, you'll host live online casino games (Blackjack, Poker, Roulette) in a state-of-the-art studio. Responsibilities include enthusiastically engaging players, explaining game rules, dealing cards/spinning wheels, announcing winners, and maintaining friendly conversations (sports, music, trivia). No prior experience is needed; paid in-house training is provided. You'll work flexible shifts (day, evening, night) and maintain a professional appearance, including theatrical makeup. The role requires fluency in Vietnamese and English, excellent communication skills, and a positive attitude.
Must have:
  • Fluent in Vietnamese and English
  • Excellent communication skills
  • Positive and engaging personality
  • Flexible schedule availability
  • Professional appearance
Perks:
  • Generous compensation ($24.75+ bonus)
  • Extended health and benefits
  • 15 days paid vacation
  • Paid sick days
  • Paid Evo days
  • Employee referral bonus
  • Team-building events
  • Monthly transit allowance
  • Yearly make-up allowance
  • Safe and supportive work environment

Job Details

Company Description

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 20,000 EVOlutioneers across 40 locations worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).

Job Description

Showcase your vivacious personality as Evolution’s Online Casino Dealer! Since our studios operate 24/7, you’ll rotate between day, evening, and overnight shifts, from the comfort of our private, state-of-the-art studio located in Central Burnaby. You’ll host iconic casino games like Blackjack, Poker and Roulette, with unlimited virtual players – with the chance to earn unlimited tips.

We Offer Generous Compensation Package including:

  • Earn from $24.75 - plus monthly performance bonus.
  • Extended Health and Benefit Plan
  • 15 Days Paid Vacation
  • 8 Paid Sick Days
  • 2 Paid Evo Days

What You’ll Do:

· Enthusiastically introduce players, the rules of the game and the winners

· Deal cards, spin a wheel, and announce winners

· Use quick and accurate handling of cards

· Research appropriate topics and trivia to discuss with the audience

· Follow and supervise the updates and amendments in the game

· Engage in friendly conversation, without offering your opinion (sports, music, and trivia facts)

· Be presentable and confident in front of the camera

· Always use a positive parting remark to end the game conversation

Our Benefits At and After Work:

· Work for a casino without smoking, alcohol, loud music, and health hazards

· Toast your successes on treat days and holiday events

· Collaborate with approachable, diverse and global co-workers

· Security-protected office with no physical players in the studio

· Paid vacation time and paid breaks

· No experiences required as we will provide paid in-house trainings

· Receive up to CAD $1,200 per employee referral

· Fun and Engaging Company sponsored Team-building Events

· Monthly transit allowance 

· Yearly make up allowance 

Qualifications

  • Age 19+
  • Cheerful personality
  • NO EXPERIENCE REQUIRED
  • Fluent in Vietnamese and English
  • Professional and service-minded with good communications skills
  • Must be able to work a flexible schedule, evenings, weekends, and holidays.
  • Wear an assigned uniform and maintain professional appearance standards
  • Must be comfortable wearing theatrical make-up (foundation, blush)

    Additional Information

    #workatevolution

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    About The Company

    Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class, ‘as real as it gets’ live dealer gaming to our licensees, which include many of the world’s best-known gaming brands. We broadcast 24/7/365 in more than 15 languages from our broadcasting studios. At the core of our floor operations are our Game Presenters and Game Hosts, who lead the game in front of the camera and our Shufflers, who prepare the cards. It goes without saying that we also provide world-class career opportunities for talented individuals and as such have attracted the best local and international talent which has been a big part of our overwhelming success.

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