Customer Support Representative

17 Hours ago • All levels

About the job

Summary_{By Outscal}

Growe seeks a Customer Support Representative in Colombia with advanced English and native Spanish fluency. Strong communication and teamwork skills are essential. Experience with customer support is a plus. The role requires excellent organization, prioritization, problem-solving, and adaptability to a fast-paced environment.

Growe welcomes those who are excited to:

Work with requests in chats and tickets, helping customers with difficulties that they faced and providing the best customer experience;
Collaborate with other colleagues to improve customer service;
Identify customer's needs, clarify information, research every issue and provide solutions.

We need your professional experience:

Advanced level of English;
Native speaker of Spanish;
Excellent team player with strong communication skills;
Previous experience with customer support is not mandatory but will be considered a plus.

We appreciate if you have those personal features:

Excellent organizational skills and ability to prioritize in order to meet deadlines;
Ability to work in a fast-paced environment and under pressure;
Problem-solving skills.

We are seeking those who align with our core values:

GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;
DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;
BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

2 skills required for this role

Boost these skills to join the top 1% applicants for this job

About The Company

growe

65 Active Jobs

Here at Growe, we operate boldly in the iGaming and Entertainment industries, uniting brands worldwide and gathering expertise from diverse markets.

We focus on developing and implementing cutting-edge entertainment technology platforms and payment solutions, propelling assets' expansion and sustainable growth. We dare to unlock potential and seize opportunities, from launching new iGaming brands in Asia, Africa, and Latin America to providing exceptional opportunities to our team players and an extraordinary chance to succeed.

Check out our vacancies and join our growing team of opportunities unlockers.

Let's grow together!