We are seeking a full-time Inbound Support & Reconciliation Specialist to work with our US-based Merchant Operations team. This role supports our eCommerce websites and warehouse channels. Responsibilities include creating digital packing slips in our warehouse management system, solving stocking PO tickets, sending email/making phone calls to vendors, and reviewing product condition (automotive products preferred).  The position requires strong written/verbal communication, attention to detail, ability to learn processes, work in a fast-paced environment, and collaborate effectively. Basic Excel skills and PC proficiency are necessary; prior inbound/outbound phone experience is preferred.  The work is fully remote, utilizing cloud-based applications.

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<section aria-labelledby="job-description-title" class="styles--3vx-H" data-ui="job-description"><h2 id="job-description-title">Description</h2><div><p>We are seeking a full-time Inbound Support &amp;amp; Reconciliation Specialist to work alongside our US-based</p><p>Merchant Operations team. This role will support our eCommerce websites and other warehouse</p><p>channels.</p><p></p><p><strong>Responsibilities</strong>:</p><ul> <li>Creating digital packing slips in our warehouse management system</li> <li>Solve Stocking PO tickets as assigned</li> <li>Send email communication to vendors as needed.</li> <li>Make outbound phone calls to vendors as needed.</li> <li>Automotive interest or knowledge is plus. </li> <li>You will be working with automotive products and reviewing the condition of the product.</li> </ul><p></p><p>We are a technology-focused team and our processes run through cloud-based applications and are fully</p><p>accessible through remote access.</p></div></section><section aria-labelledby="job-requirements-title" class="styles--3vx-H" data-ui="job-requirements"><h2 id="job-requirements-title">Requirements</h2><div><ul> <li>Strong written and verbal communication skills.</li> <li>Detail oriented and has a high level of attention to detail</li> <li>Ability to learn and follow processes</li> <li>Ability to work in a fast-paced environment with tight deadlines and shifting priorities.</li> <li>Active listener and good team collaborator.</li> <li>Basic Microsoft Excel skills</li> <li>PC proficient</li> <li>Prior inbound/outbound phone call experience preferred</li> <li>Not required, but a plus: Knowledge of automotive parts</li> </ul><p></p><p><strong>Technical Requirements:</strong></p><ul> <li>The ability to attend daily virtual meetings with our US-based team with video and audio</li> <li>capability.</li> <li>High-speed internet connection.</li> </ul><p></p><p><strong>Location : Remote<br>Shift Timing : Monday – Friday 8:00AM-5:00PM EST</strong></p></div></section><section aria-labelledby="job-benefits-title" class="styles--3vx-H" data-ui="job-benefits"><h2 id="job-benefits-title">Benefits</h2><div><ul> <li>aid Time Off</li> <li>100% Remote / Work From Home</li> <li>Training &amp; Development</li> <li>Performance Bonus</li> </ul></div></section>