Customer Technical Support, Solar/PV - Netherlands

1 Month ago • 2 Years + • Administrative

Job Summary

Job Description

Enphase Energy seeks a Customer Technical Support professional in Den Bosch, Netherlands, to provide top-tier support for Enphase solar PV systems. Responsibilities include assisting homeowners and installers with technical issues via phone and email, managing cases, collaborating with field service teams, updating the knowledge base, and staying current on industry trends. The ideal candidate has 2+ years of customer support or technical experience, fluency in English and Dutch/German, and excellent communication and organizational skills. Understanding of electrical systems and PV knowledge is a plus. The role offers hybrid work options after initial training and opportunities for career growth within a fast-paced, innovative company.
Must have:
  • 2+ years customer support or technical experience
  • Fluency in English & Dutch/German
  • Excellent communication & organizational skills
  • Problem-solving skills
  • PV system knowledge (a plus)
Good to have:
  • Familiarity with MS Office & Salesforce
  • Understanding of electrical systems
Perks:
  • Competitive compensation & benefits
  • Quarterly performance bonuses
  • Company stock shares
  • Collaborative work environment
  • Training & professional development
  • Career growth opportunities
  • Hybrid work options

Job Details

Description

Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the Enphase Energy System helps people make, use, save, and sell their own power. Enphase is also one of the fastest-growing and innovative clean energy companies in the world, with more than 76 million products installed across more than 150 countries.  
 
We are building teams that are designing, developing, and manufacturing next-generation energy technologies and our work environment is fast-paced, fun, and full of exciting new projects.   
About the role

At Enphase, we pride ourselves on providing top-tier customer support to help our customers get the most out of their innovative Enphase solar PV systems. We’re looking for passionate Technical Support Professionals to join our team in Den Bosch and contribute to the solar energy revolution. With cutting-edge technology at your fingertips, you’ll be empowered to monitor, control, and troubleshoot PV systems, ensuring our customers experience peak performance.

If you’re excited about renewable energy and want to make a meaningful impact, this role offers incredible opportunities for growth, learning, and career development. 

What you will do
  • Enhance customer experience: Assist homeowners and installers by resolving technical issues and providing support during commissioning via phone and email.
  • Case management: Track and document customer cases, ensuring timely follow-up.
  • Collaborative problem solving: Work closely with Enphase Field Service Technicians and Field Applications Engineers to resolve complex issues.
  • Knowledge building: Utilize and update our support knowledge base, while continuously advancing your understanding of PV systems and technologies.
  • Continuous learning: Stay on top of the latest industry trends and developments to ensure our customers always receive expert-level guidance.

What you bring

  • Experience: A minimum of 2 years of experience in customer support or a relevant technical role. 
  • Education: A bachelor’s degree or equivalent work experience is preferred.
  • Language skills: Fluency in English (minimum B2 level) and at least one of the following languages at C1 level - Dutch or German.
  • Communication: Exceptional verbal and written communication skills with the ability to clearly explain technical concepts.
  • Organizational skills: Highly organized, process-driven, and comfortable in a fast-paced, results-oriented environment.
  • Tech savvy: Understanding of electrical systems (PV knowledge is a plus). Familiarity with MS Office, and Salesforce is an advantage.
  • Ownership & initiative: A proactive, problem-solving mindset with the ability to take responsibility for tasks from start to finish.
What we offer
  • Challenging role in a growing industry: Join a rapidly growing, international company at the forefront of the photovoltaic industry.
  • Competitive compensation & benefits: Enjoy a competitive salary, quarterly performance bonuses, company stock shares, and other benefits.
  • Collaborative work environment: Work in a vibrant, multicultural team alongside colleagues from various countries.
  • Training & professional development: Begin with comprehensive training and benefit from ongoing professional development opportunities.
  • Career growth: We offer opportunities for advancement, with pathways into more technical roles or leadership positions as you grow within the company. 
  • Hybrid work options: After completing your initial training, enjoy the flexibility of a hybrid work setup. 
If you are passionate about advancing a more sustainable future, this is the perfect time to join Enphase!
Please submit all CV-s in English.

Similar Jobs

Neostella - Intake Specialist (Weekend Hours Required)

Neostella

Colombia (On-Site)
1 Week ago
Nagarro - Associate Director - Client Growth Partner

Nagarro

Houston, Texas, United States (Remote)
3 Weeks ago
Easygo - Software Development Engineer, Engagement

Easygo

Melbourne, Victoria, Australia (On-Site)
4 Months ago
Next Level Business Services - SFDC Visualforce with lightning developer

Next Level Business Services

East Hanover, New Jersey, United States (On-Site)
4 Months ago
Globalization Partners - Benefits Specialist

Globalization Partners

(Remote)
1 Week ago
Next Level Business Services - Informatica MDM Developer

Next Level Business Services

Folsom, California, United States (On-Site)
4 Months ago
Tonies - Working Student Controlling & License

Tonies

Düsseldorf, North Rhine-Westphalia, Germany (Hybrid)
1 Week ago
Kojima Productions - Writer

Kojima Productions

Tokyo, Japan (On-Site)
2 Months ago
Hasbro - Associate Client Services Analyst

Hasbro

Uxbridge, England, United Kingdom (On-Site)
1 Week ago
PwC - Assistant support administratif mission audit | CDI | H/F

PwC

Neuilly-sur-Seine, Île-de-France, France (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Salesforce - Account Executive - Enterprise Germany Comms & Media

Salesforce

Berlin, Berlin, Germany (On-Site)
5 Months ago
Rackspace Technology - Field Marketing Manager, Northern Europe, Public Cloud.

Rackspace Technology

Amsterdam, North Holland, Netherlands (Hybrid)
1 Month ago
Salesforce - Specialist Account Executive - Service Cloud

Salesforce

Tokyo, Japan (On-Site)
5 Months ago
Granicus - SLED Account Executive - Local Government

Granicus

United States (Remote)
4 Months ago
Salesforce - SPM Solution Engineer

Salesforce

California, United States (Remote)
1 Month ago
Glean - Strategic Events Manager

Glean

United States (Remote)
1 Day ago
Werplay - QA Automation Engineer

Werplay

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)
1 Month ago
Meetelise - Associate Solutions Engineer

Meetelise

New York, New York, United States (On-Site)
3 Months ago
Netflix - Manager, Ad Ops

Netflix

Los Angeles, California, United States (On-Site)
1 Month ago
WebFX - Sales Account Executive

WebFX

United States (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in 's-Hertogenbosch, North Brabant, Netherlands

Tesla - Electrician - Energy & Supercharging

Tesla

North Brabant, Netherlands (On-Site)
1 Week ago
Netflix - Senior Software Engineer - Partner Engineering - EMEA

Netflix

Amsterdam, North Holland, Netherlands (On-Site)
3 Weeks ago
Tesla - Manufacturing Supervisor

Tesla

North Brabant, Netherlands (On-Site)
1 Week ago
undefined - Account Executive, Nordics

Netherlands (Remote)
4 Months ago
N-iX - Senior Android Engineer

N-iX

Netherlands (Remote)
1 Week ago
DEVOTEAM - IT Traineeship - API & Integration (Dutch speaking)

DEVOTEAM

Amsterdam, North Holland, Netherlands (On-Site)
3 Months ago
PwC - Senior Associate Digitale Transformatie – Digital Twin of an Organization

PwC

Amsterdam, North Holland, Netherlands (Hybrid)
4 Months ago
Tesla - Service Advisor

Tesla

Utrecht, Utrecht, Netherlands (On-Site)
1 Week ago
Axinous - Staff Network Engineer

Axinous

Netherlands (Remote)
3 Weeks ago
Tesla - Works Council Relations Partner (HR/Legal)

Tesla

North Holland, Netherlands (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Administrative Jobs

Edgemony - ServiceNow ITOM &/or ITAM Specialist

Edgemony

Italy (Remote)
4 Months ago
NVIDIA - Payroll Specialist

NVIDIA

Shanghai, Shanghai, China (On-Site)
1 Month ago
Netflix - Administrative Assistant, Experience Design (XD)

Netflix

Los Gatos, California, United States (On-Site)
1 Month ago
Skillz - Manager of IT

Skillz

Las Vegas, Nevada, United States (On-Site)
1 Month ago
Sovrun - People Administration Officer

Sovrun

Makati, Metro Manila, Philippines (On-Site)
2 Weeks ago
ION - Support Engineer

ION

Italy (Hybrid)
4 Months ago
Assystems - Quantity Surveyor

Assystems

Glasgow, Scotland, United Kingdom (Hybrid)
3 Months ago
Keywords Studios (Player Support) - Office Administration Lead

Keywords Studios (Player Support)

Katowice, Silesian Voivodeship, Poland (On-Site)
1 Month ago
ByteDance - Server System Performance Engineer (Multiple Positions)

ByteDance

San Jose, California, United States (On-Site)
2 Months ago
Axinous - Manager - International Payroll

Axinous

Sahibzada Ajit Singh Nagar, Punjab, India (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

About The Company

United States (Remote)

Chennai, Tamil Nadu, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

View All Jobs

Get notified when new jobs are added by Enphase Energy

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug