Cybersecurity Analyst
Job Summary
Job Description
The Cybersecurity Analyst at Barracuda Networks will support the delivery of Barracuda XDR services. Responsibilities include security alarm analysis, incident resolution, customer management, vulnerability scanning, endpoint and email protection management, and SIEM engineering support. The role involves 24/7 operations, threat hunting, attack and defense exercises, and threat research. Strong communication, troubleshooting, and analytical skills are essential, along with experience in incident response and common SOC tools. The analyst will also manage customer security issues and publish regular threat advisories.
Must have:
- Security alarm analysis and incident response
- Experience with SOC tools (SIEM, SOAR, etc.)
- Incident response and analysis of attack vectors
- Excellent communication and troubleshooting skills
- Working knowledge of Windows, Linux, and Mac OS
Good to have:
- Programming skills
- Cloud computing knowledge
5 skills required
Job Details
Job ID: 25-371
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 220,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level. Barracuda MSP is on the cutting edge of data security, delivering an exceptional customer experience for its channel partners. Serving over 2000 partners, and nearly 40,000 small businesses, Barracuda MSP is helping to ensure that no small business goes out of business from data loss.
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
Envision yourself at Barracuda:
The Cybersecurity Analyst will support the timely delivery of Barracuda XDR services for our customer base. This includes security alarm analysis, troubleshooting and resolution of security incidents, and customer management. The cybersecurity analyst works among a skilled global SOC team to address security matters across Barracuda XDR customer base. This role supports 24x7x365 operations, including evening, weekend, and holiday shifts.
What you’ll be working on:
What you’ll be working on:
- Perform daily operation of monitoring networks for security events/incidents to detect active threats, intrusions, and/or compromises.
- Respond to security alarms and analyze and escalate incidents by process or management.
- Engage on incident management and response efforts.
- Manage vulnerability scanning processes.
- Management of Endpoint Protection and Email Protection services.
- Tier one support of SIEM engineering.
- First line of operational support for requests with Barracuda XDR’s security services.
- Support general inquiries/requests relevant to security concerns and recommendations.
- Responsible for understanding the ever-changing global threat landscape and tracking changes in this area, as well as understanding the direct or indirect impact to the customer base by publishing threat advisories on a regular basis.
- Engage in proactive security efforts by conducting threat hunting, attack and defend exercises, threat (malware, vulnerability) research, etc.
- Continuously advance our SOC maturity through participation in our agile projects.
- Perform customer management by understanding, identifying, and mitigating issues with customers security.
What you bring to the role:
- Excellent verbal and written communication skills
- Experience troubleshooting in a technical environment,
- Analytical thinking and problem-solving skills.
- Customer service skills, phone and remote support experience.
- Ability to work evening, weekend, and holiday shifts.
- Must be a quick learner.
- Proficiency with ticketing systems.
- Working knowledge of Windows, Linux, Mac operating systems.
- Experience with basic networking principles.
- Experience with incident response and analysis of attack vectors such as:
- Ransomware
- Business Email Compromise
- Phishing
- Botnet
- DDoS
- SQL Injection
- Supply Chain Attacks
- Mobile Threats
- Experience with common SOC tools such as:
- SIEM
- SOAR
- Other Log/Packet Analysis applications
- EDR
- Email Security
- Threat Intelligence
- Vulnerability Scanner
- Sandbox Environments
- Knowledge with cloud computing
- Programming skills preferred
What you’ll get from us:
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda, equity, in the form of non-qualified options.
#L1-Hybrid
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