Data Analyst, VX Analytics

Disney Streaming includes premium streaming services with Hulu, a premium streaming service that offers premium originals, current season TV, a massive library of hit series and movies, and live television, ESPN+, and Disney+ is the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our Disney Streaming team is looking for hardworking team-players to join the Viewer Experience team, who will thrive upon the legacy of Disney, ESPN, and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company’s direct-to-consumer (DTC) experience through strategic hard work and determination.

Job Summary:

Disney Streaming’s Viewer Experience department is seeking a Data Analyst who will be an exceptional addition to our Viewer Experience Data Infrastructure & Analysis team. As a Data Analyst at Disney Streaming, you will be the primary owner and developer of Viewer Experience datasets that will be utilized to track key KPIs, gain insights, and create analyses. You will partner with internal and external stakeholders to ensure accurate data collection, collect requirements, and define, build, and maintain our data infrastructure. The right person for this role will be self-motivated, curious, and have a strong technical background. If you are passionate about diving deep into big data to develop creative, performant data solutions, then this is a great role for you.

Responsibilities and Duties of the Role:

• ​​Lead the building of required infrastructure, design table structures, and define ETL strategy to engineer data pipelines and build performant, reliable, and scalable data solutions from disparate data sources 
• Partner directly with software engineers, developers, product managers, and other data owners/creators to ensure accurate data collection from new and existing tools, as well as determine how data collection and tools changes will affect downstream data flows. Collaborate with analytics and business teams to gather data requirements. 
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc. Write unit/integration tests, document data lineage, develop data quality checks and visualizations/dashboards. 
• Perform root cause analysis required to troubleshoot data related issues, and own the resolution of data issues to deliver fast solutions for a global team of hundreds of end users accessing VX data around the clock. 
• As the dataset expert, build proof-of-concept and cornerstone visualizations for analysts and data governance team members to leverage. Other ad-hoc analysis projects as required.

Required Education, Experience/Skills/Training: 

• Bachelor's degree in an analytical or related field or equivalent work experience
• 3+ years of experience with data pipelining, ELT/ETL, data architecture, and the overall data lifecycle 
• 3+ years of experience using analytic SQL, working with traditional relational databases and/or distributed systems such as Snowflake or Redshift 
• Strong understanding of Data Modeling techniques and Data Warehousing standard methodologies and practices 
• Proven experience manipulating, processing and extracting value from large disconnected datasets 
• Good understanding of SQL Engines and able to conduct advanced performance tuning 
• Experience with Python or other relevant programming language 
• Excellent problem solving and troubleshooting skills 
• Process oriented with great documentation skills 

Nice to Haves:

• Experience with Customer Support and/or Knowledge Base data 
• Experience developing in Tableau or other major BI tool 

Disability accommodation for employment applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.