Data Center Operations Manager - Quebec, Canada

Lambda is seeking a Data Center Operations Manager for its Quebec City Data Center. This role involves leading a team of technicians, ensuring high availability and security of the data center, deploying and maintaining server, storage, and network infrastructure, and troubleshooting complex hardware and software issues. The manager will also be responsible for inventory, documentation, and compliance, working closely with cross-functional teams to support Lambda's mission of building AI Factories.

Must Have

• Manage and lead a team of data center technicians.
• Maintain high availability, reliability, and security in the data center environment.
• Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured.
• Troubleshoot hardware and software issues in advanced systems.
• Document data center layout and network topology in DCIM software.
• Manage a parts depot inventory and track equipment.
• Oversee deployments and day-to-day operations of the data center.
• Maintain uptime for assets and infrastructure, and ensure customer SLAs are met.
• 5+ years experience with critical infrastructure systems supporting data centers.
• Basic understanding of Linux administration.
• Experience in setting up networking appliances (Ethernet and InfiniBand).
• Attention to detail and ability to follow instructions.
• Action-oriented and strong willingness to learn.
• Desire to mentor other team members.

Good to Have

• Experience with troubleshooting and theoretical knowledge of network layers, technologies, and system protocols: TCP/IP, OSPF, SNMP, SSL, HTTP, FTP, SSH, Syslog, DHCP, DNS, RDP, NETBIOS, IP routing, Ethernet, switched Ethernet, 802.11x, NFS, and VLANs.
• Experience with working in large-scale distributed data center environments.
• Experience working with auditors to meet all compliance requirements (ISO/SOC).
• Experience with Supermicro & Nvidia hardware.
• Previous data center team management experience.

Perks & Benefits

• Generous cash & equity compensation
• Health, dental, and vision coverage for you and your dependents
• Wellness and Commuter stipends for select roles
• 401k Plan with 2% company match (USA employees)
• Flexible Paid Time Off Plan that we all actually use

Location

Québec City, QC - Data Center

Employment Type

Full time

Location Type

On-site

Department

Operations

Lambda, The Superintelligence Cloud, builds Gigawatt-scale AI Factories for Training and Inference. Lambda’s mission is to make compute as ubiquitous as electricity and give every person access to artificial intelligence. One person, one GPU.

If you'd like to build the world's best deep learning cloud, join us.

*Note: This position requires presence in our Québec City Data Center 5 days per week.

*English fluency is required

What You'll Do

• Manage and lead a team of data center technicians
• Maintain high availability, reliability, and security in the data center environment
• Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured
• Troubleshoot hardware and software issues in some of the world’s most advanced systems
• Document data center layout and network topology in DCIM software
• Work with supply chain & manufacturing teams to ensure timely deployment of systems and project plans for large-scale deployments
• Assess current and future state data center requirements based on growth plans and technology trends
• Manage a parts depot inventory and track equipment through the delivery-store-stage-deploy-handoff process in each of our data centers
• Create installation standards and documentation for placement, labeling, and cabling to drive consistency and discoverability across all data centers
• Oversee deployments and day-to-day operations of the data center
• Maintain uptime for assets and infrastructure, and ensure customer SLAs are met
• Participate in technical discussions and provide expertise on data center integration and deployment strategies
• Understand power/cooling requirements as well as cabling needs required within data center space to support high performance infrastructures.
• Work closely with cross-functional teams, including Hardware Engineering, Software Engineering, Supply Chain, Customer Experience and Sales, to align data center solutions with business goals
• Ensure the data center complies with Lambda’s standards and policies

You

• Have 5+ years experience with critical infrastructure systems supporting data centers, such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management
• Have basic understanding of Linux administration
• Have experience in setting up networking appliances (Ethernet and InfiniBand) across multiple data center locations
• Are someone who pays attention to detail and has the ability to follow instructions
• Are action-oriented and have a strong willingness to learn
• Have a desire to mentor other team members and help them reach their full potential

Nice to Have

• Experience with troubleshooting and theoretical knowledge the following network layers, technologies, and system protocols: TCP/IP, OSPF, SNMP, SSL, HTTP, FTP, SSH, Syslog, DHCP, DNS, RDP, NETBIOS, IP routing, Ethernet, switched Ethernet, 802.11x, NFS, and VLANs
• Experience with working in large-scale distributed data center environments
• Experience working with auditors to meet all compliance requirements (ISO/SOC)
• Experience Supermicro & Nvidia hardware
• Previous data center team management experience

Salary Range Information

The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

About Lambda

• Founded in 2012, ~400 employees (2025) and growing fast
• We offer generous cash & equity compensation
• Our investors include Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, US Innovative Technology, Gradient Ventures, Mercato Partners, SVB, 1517, Crescent Cove.
• We are experiencing extremely high demand for our systems, with quarter over quarter, year over year profitability
• Our research papers have been accepted into top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG
• Health, dental, and vision coverage for you and your dependents
• Wellness and Commuter stipends for select roles
• 401k Plan with 2% company match (USA employees)
• Flexible Paid Time Off Plan that we all actually use

A Final Note:

You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.

Equal Opportunity Employer

Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.