Data Center Technician

1 Day ago • Upto 4 Years • Administrative • Operations

Job Summary

Job Description

The Data Center Technician at Google's Hardware Operations team is responsible for deploying, maintaining, and troubleshooting server and network infrastructure. This role involves physical deployment of technology, collaboration with stakeholders, ensuring project success and repeatability across global data centers. Responsibilities include diagnosing and resolving complex issues, maintaining data security, performing preventative maintenance, and working with various teams. The position offers opportunities for growth within Hardware Operations or in related fields like software development, networking, or project management. The ideal candidate will possess strong troubleshooting skills, experience with server systems and networking protocols, and be able to work independently as well as collaboratively.
Must have:
  • Bachelor's degree or equivalent experience
  • Hardware & OS experience (Linux)
  • Networking protocol knowledge
  • Physical ability (lifting 50lbs)
  • Troubleshooting & maintenance skills
  • Ability to work non-standard hours
Good to have:
  • 4+ years server maintenance experience
  • Data center/NOC experience
  • Project management & leadership skills
  • Team collaboration experience
  • Fluent English communication

Job Details


Minimum qualifications:

  • Bachelor's degree in Computer Science or Electronics, or equivalent practical experience.
  • Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
  • Experience with hardware and operating systems (e.g., Linux), and networking protocols.
  • Experience with networking protocols.
  • Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
  • Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

  • 4 years of experience in maintenance and monitoring of server systems.
  • Experience working within a data center or network operation center environment.
  • Experience in project management and leadership.
  • Experience collaborating and partnering with teams.
  • Ability to collaborate and partner with teams to overcome challenges.
  • Ability to communicate in English fluently to support client relationship management in this region.

About the job

The Hardware Operations team is responsible for monitoring, maintaining and deploying the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Data Center Technician, you'll deploy and maintain Google's advanced Data Center Server and Network Infrastructure. You'll also participate in or lead local project teams on larger installations and develop project contingency plans.

In this role, duties range from the physical deployment of data center-related technology to working closely with the various stakeholders. It will fall to you to ensure that our goals, missions and projects are successfully delivered, and, more importantly, that they are repeatable across our global array of data centers. This position offers a great introduction to the wider developing world at Google. Depending of your area of interest, capabilities, and geographical mobility, you will have the opportunity to develop either within Hardware Operations or move towards software development, networking operations or our project management groups.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our software developers, developers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

  • Deploy and operate new data center infrastructure across teams.
  • Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
  • Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
  • Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
  • Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, independently.

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