Data Center Technician Hardware Operations

1 Month ago • 1 Years + • Administrative • $61,500 PA - $86,000 PA

Job Summary

Job Description

The Data Center Technician Hardware Operations role at Google involves installing, configuring, testing, troubleshooting, and maintaining hardware (servers and components) and server software (Google's Linux cluster). Responsibilities include configuring network components (routers, switches, etc.), participating in project teams for larger installations, developing contingency plans, and performing manual rack installation and movement. The role requires physical stamina and the ability to work non-standard hours. The technician will also troubleshoot and diagnose equipment and infrastructure issues, maintain data security, disassemble end-of-life equipment, and perform preventative maintenance.
Must have:
  • Component-level IT equipment repair experience
  • Ability to lift 50lbs and work physically demanding shifts
  • Non-standard hours availability (weekends, nights, holidays)
  • Troubleshooting server hardware, OS, or networking protocols
  • Deployment and operation of data center infrastructure
Good to have:
  • Collaboration and teamwork skills
  • Adaptability to dynamic environments
  • Effective communication (verbal and written)
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details

Minimum qualifications:

  • Experience with component-level repairs on IT equipment.
  • Ability to lift/move 50lb (23kg) of equipment as required and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
  • Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.


Preferred qualifications:

  • 1 year of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
  • Ability to collaborate and partner with teams to overcome challenges.
  • Ability to adapt to changes in a dynamic work environment.
  • Ability to understand, and to effectively execute, frequent verbal and written instructions.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $61,500-$86,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Deploy and operate new data center infrastructure across projects or functions.
  • Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
  • Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
  • Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
  • Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

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