Data Centre Engineer

3 Months ago • All levels • Facilities Management

Job Summary

Job Description

The Data Centre Engineer at Host Co. will perform physical inspections, troubleshoot, and provide technical support for IT equipment and facility infrastructure. Responsibilities include reviewing BMS alerts, checking premises for issues, assisting in infrastructure maintenance, interfacing with vendors, proactive infrastructure monitoring and capacity planning, racking/cabling/configuring IT equipment, replacing components, asset management, power consumption monitoring, documentation updates, general housekeeping, light electrical work, server/network configuration and testing, fiber optic testing, and managing trouble tickets. The role requires lifting/moving equipment, working non-standard hours, and working at heights. Experience with critical infrastructure (UPS, generators, BMS, chillers, FSM) is highly valued.
Must have:
  • Data center management expertise
  • IT systems/facility management experience
  • Troubleshooting and diagnostic skills
  • Critical infrastructure knowledge (UPS, BMS, etc.)
  • IT equipment support experience
  • Network and server knowledge
  • Ability to lift/move equipment
  • Proactive problem-solving
Good to have:
  • CompTIA A+, Server+, Network+, BSC certifications
  • Experience in 24x7x365 environments
  • Cross-functional data center knowledge (networking/IT/security)
  • Experience with BGP and router configurations
Perks:
  • Friendly, inclusive environment
  • Attractive salary & growth opportunities
  • Private health insurance
  • Gym membership discount
  • Self-managed learning budget
  • Family coverage plan
  • Employee referral bonus
  • In-company English lessons
  • Early holiday option
  • Paid volunteering days
  • Company events (Learning Labs, Hackathons, etc.)

Job Details

Who we are

The Workshop is a tech company that develops intuitive software for the online gaming industry. Our motto is to move “Fearlessly Forward” together. Cooperative innovation is at the center of everything we do – from our games, new products and technologies, to how we collaborate and share inspiration with one another.

Within The Workshop, Host Co. is a managed services provider that values our customers privacy, data sovereignty and security. We offer our clients a number of products and services including Cloud (IaaS, PaaS and SaaS), co-location in our own data centres and many other ‘as a’ services. Our business is made up of diverse, highly skilled people who enable our customers and their businesses by matching the right solutions to their technology needs.

Your mission

The DC Engineer will be involved in physical inspections, troubleshooting, and providing technical support for both IT equipment and the facility’s infrastructure.

What you'll do

  • Reviewing the Building Management System for alerts and negative trends as well physical inspection of equipment both in relation to computing and the facility´s infrastructure.
  • Regularly checking the premises for any issues or concerns.
  • Assisting in the planning and general maintenance of infrastructure systems within the facility.
  • Interfacing with vendors, contractors, and third party technicians.
  • Proactively monitor the infrastructure for issues and capacity planning.
  • Racking, cabling, and configuring IT equipment as requested.
  • Replacing failed components as needed.
  • Ability to lift/move equipment as required.
  • Ability to work non-standard work hours if required, and work on ladders and under raised floors.
  • Asset management and label standards knowledge.
  • Regularly reviewing power consumption and other environmental conditions within the server rooms.
  • Ensuring all incoming or outgoing equipment is properly documented.
  • Maintaining an inventory of regularly used items.
  • Updating facility related documentation as required.
  • Maintaining a clean and tidy environment through general housekeeping activities.
  • General electrical work – perform light maintenance work and occasional installation.
  • Configure and test server and network equipment.
  • Test operating software and systems.
  • Test fibre optic cabling.
  • Manage trouble tickets with customers and operations teams.

What you'll bring

  • Good technical skills in data centre management methodologies and best practices.
  • Demonstrates an applied understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment.
  • Have previous experience or education related to IT Systems or Facility Management.
  • Familiarity with critical infrastructure equipment and tools like UPS, generators, BMS (Building Management System), chillers, and FSM (Fire Safety Management) is highly desirable.
  • IT Knowledge: Solid understanding of computers, electrical equipment, hardware/software, internal networks, and carrier networks (e.g., BGP and router configurations).
  • Experience supporting IT equipment or related technology.
  • Complies with Data Centre Services (DCS) business unit and service-level policies, procedures, and deadlines.
  • Prior experience supporting IT equipment in production or mission-critical 24x7x365 environments.
  • CompTIA (A+, Server+, Network+), and Basic Structured Cabling (BSC) certifications are desirable.
  • Proactive approach to spotting problems, areas for improvement, and performance bottlenecks.
  • On-call Availability: Willingness to be available for on-call duties as required
  • Cross-functional knowledge and experience in data centres: strong expertise and experience in networking/IT, and with experience in security (fire protection, access control, CCTV).
  • Full professional proficiency in English. *The selection process will be conducted in English.


What's in it for you

  • A friendly, inclusive and multicultural environment. We are made up of over 35 nationalities and speak almost 30 languages.
  • An attractive salary and personal growth opportunities.
  • Private health insurance.
  • Gym membership discount.
  • Self-managed learning budget.
  • Family coverage plan in a multidisciplinary centre (psychology, nutrition, legal & financial advice, image consulting, physical activity, veterinary, etc.).
  • Employee referral bonus programme.
  • In-company English lessons at different levels with native teachers.
  • The possibility of enjoying your holiday period before completing the first year with us.
  • The opportunity to take up to three paid volunteering days each year.
  • A range of events throughout the year, including Learning Labs, Hackathons and Designathons.

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About The Company

At The Workshop, we bring the spirit of play into everything we do, living by the motto Experience First: for our customers, our players and our people.


We have over 800 employees across our offices in the UK, Spain and New Zealand, representing over 30 countries and speaking more than 25 languages!


Our Inventors have the tools they need to do their best work, from a focus on in-person collaboration and hybrid working, to regular knowledge-sharing events and wellbeing initiatives. 


With a world of opportunities to help you become the CEO of your career, your journey at The Workshop is filled with limitless possibilities.


So, what are you waiting for? Become an Inventor! 


Take a look at our Careers page to see all our vacancies: theworkshop.com/en/careers/ 


And follow our hashtag to see what it’s like to work with our teams: #LifeAtTheWorkshop


You can also learn more about our values, benefits and principles at theworkshop.com

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