Database Developer II

2 Months ago • 1-2 Years

Job Summary

Job Description

This Database Developer II role involves resolving customer issues by identifying the root cause and providing the best possible solution. The responsibilities include maintaining accurate records of product issues and resolutions, facilitating communication between customers and internal teams, and creating detailed documentation of scripts and procedures. The role also entails managing special projects as assigned. The successful candidate will need to possess strong problem-solving and communication skills, along with customer service and product knowledge.
Must have:
  • Problem Solving/Analytical Skills
  • Phone Skills
  • Communication Proficiency
  • Customer Service Skills
  • Quality Focus
  • Product/Industry Knowledge
  • Documentation Skills
  • Windows Operating Systems
  • PC Proficiency
  • T-SQL Scripting
Good to have:
  • LAN knowledge
  • Helpdesk/Customer Service experience
  • QuickBooks and Great Plains knowledge
  • Web services and API experience
  • Crystal and SSRS Report experience

Job Details

Duties and Responsibilities
  •  Resolves product or customer issues by determining root cause and offering the best possible resolution.
  •  Initiates and maintains accurate records of product issues and resolutions
  •  Expedites and facilitates communication between Customers, Software Dev. and Technical Support Team members
  •  Provides and maintains accurate documentation of custom scripts, setups, and resolution procedures
  •  Managing special projects, as assigned
Required Skill Sets
  •  Problem Solving/Analytical Skills
  •  Phone Skills
  •  Communication Proficiency (Verbal and Written)
  •  Good Customer Services Skills
  •  Quality Focus
  •  Product/Industry Knowledge
  •  Documentation Skills
  •  Windows Operating Systems
  •  PC Proficiency
Education and Experience
  •  Bachelor’s Degree in information technology or related field or minimum of 2 years computer and software service experience with either TCS’s TireWorks HD or Tire Power.
  •  At least 1-2 years Database Management experience, specifically in MS SQL
  •  T-SQL Scripting, required.
  •  LAN knowledge
  •  Helpdesk/Customer Service experience
  •  QuickBooks and Great Plains knowledge
  •  Web services and API experience
  •  Crystal and SSRS Report experience

Similar Jobs

Mistplay - Senior User Acquisition Manager II

Mistplay

Montreal, Quebec, Canada (Hybrid)
1 Month ago
Aristocrat Gaming - Senior Data Scientist

Aristocrat Gaming

London, England, United Kingdom (Hybrid)
2 Months ago
STOXX - Data Engineer

STOXX

Maharashtra, India (Hybrid)
6 Months ago
Hike - Business Analyst

Hike

(Remote)
1 Month ago
Penumbra - Sr Manager Cybersecurity

Penumbra

Alameda, California, United States (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

OKX - Senior Risk Manager, (Trading, 24/7 team)

OKX

Singapore, Singapore (On-Site)
6 Months ago
The Walt Disney Company - Senior Product Manager II, Ads Data

The Walt Disney Company

Santa Monica, California, United States (On-Site)
3 Months ago
Social Discovery Group - CTO (Moto)

Social Discovery Group

Poland (Remote)
3 Months ago
ION - Data Engineer, Italy

ION

Italy (Hybrid)
6 Months ago
ARHS - Fullstack .Net Developer

ARHS

Luxembourg (On-Site)
6 Months ago
Dmg - Software Development Engineer 2

Dmg

Cincinnati, Ohio, United States (On-Site)
4 Months ago
Syniverse - Lead Quality Assurance

Syniverse

Bengaluru, Karnataka, India (Hybrid)
7 Hours ago
BigID - Service Delivery Engineer

BigID

(Remote)
7 Hours ago
Canonical - Senior/Staff/Principal Engineer

Canonical

(Remote)
9 Hours ago
Microsoft - Product Manager - Copilot

Microsoft

Mountain View, California, United States (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Belmopan, Cayo District, Belize

Lead venture - Technical Customer Service Representative

Lead venture

Belmopan, Cayo District, Belize (On-Site)
2 Months ago
WebFX - Technical Sourcing Specialist/Recruiter

WebFX

Belize (Remote)
1 Month ago
WebFX - Digital Website Project Manager

WebFX

Belize (Remote)
6 Months ago
WebFX - Technical Digital Marketer (MARTECH Implementation)

WebFX

Belize (Remote)
1 Month ago
WebFX - Technical Sourcing Specialist/Recruiter

WebFX

Belize (Remote)
2 Months ago
Lead venture - Customer Support – Email and DNS Specialist

Lead venture

Belmopan, Cayo District, Belize (On-Site)
1 Month ago
Lead venture - Integration Specialist

Lead venture

Belmopan, Cayo District, Belize (On-Site)
1 Month ago
Lead venture - Integration Migration Specialist

Lead venture

Belmopan, Cayo District, Belize (On-Site)
2 Months ago
Lead venture - Technical Website Support Specialist

Lead venture

Belmopan, Cayo District, Belize (On-Site)
6 Months ago
Lead venture - Customer Support – Email and DNS Specialist

Lead venture

Belmopan, Cayo District, Belize (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Gurugram, Haryana, India (On-Site)

Gurugram, Haryana, India (Hybrid)

Belmopan, Cayo District, Belize (On-Site)

Belmopan, Cayo District, Belize (On-Site)

Belmopan, Cayo District, Belize (On-Site)

Belmopan, Cayo District, Belize (On-Site)

Belmopan, Cayo District, Belize (On-Site)

Gurugram, Haryana, India (On-Site)

View All Jobs

Get notified when new jobs are added by leadventure

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug