Delivery Advisor
Job Summary
Job Description
- Excellent verbal and customer service skills
- CRM system proficiency
- Vehicle preparation and delivery expertise
- Cross-functional collaboration
- Strong organization and time management
- Proficiency in English and local language
- Salesforce experience
- Knowledge of EV incentives
1 skill required
Job Details
The Tesla Delivery team is committed to providing the best Ownership Experience possible to our customers. This position is a great opportunity to join a world class expanding technology company and have a direct impact on our delivery promise as customers take ownership of their new vehicles. The Delivery Advisor role is the direct point of contact for new customers preparing to take ownership.
- Welcome customers to the Tesla family by making their journey to ownership a delightful experience.
- Regularly update the CRM system to ensure accurate and timely delivery information is available to management.
- Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level.
- Support the Delivery Manager in delivery center operations, task completion and ensuring superior customer service.
- Contribute ideas toward improving the Tesla delivery experience, as well as back end processes and procedures.
- Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners.
- Keep up with industry trends and best practices.
- Excellent verbal skills.
- Consistent record of customer service excellence.
- Enthusiastic and passionate about the changes in the personal transportation industry.
- Ability to work cross-functionally with sales, service, logistics, and admin teams
- Ability to work across multiple systems (experience with Salesforce is a plus).
- Strong organization and time management skills.
- Willingness to work on a flexible schedule, according to activity volume.
- A valid driver’s license and an acceptable and safe driving record preferred.
- Proficiency in English and fluency in relevant local language required
Similar Jobs
NinjaVan
Microsoft
Next Level Business Services
Get notifed when new similar jobs are uploaded
Similar Skill Jobs
Salesforce
Canva
Salesforce
Salesforce
Definitive Healthcare
InMobiInMobi
Salesforce
Get notifed when new similar jobs are uploaded
Jobs in Taguig, Metro Manila, Philippines
Keywords Studios (Player Support)
ByteDance
ByteDance
Far Out Scout
Get notifed when new similar jobs are uploaded
Administrative Jobs
Samsung Semiconductor
Samsung Semiconductor
Get notifed when new similar jobs are uploaded
About The Company
Tesla is an internet company. Follow us to receive our company updates and job postings.
Get notified when new jobs are added by Tesla
