Delivery Advisor

2 Months ago • All levels • Miscellaneous

Job Summary

Job Description

As a Delivery Advisor at Tesla in Drammen, you'll guide customers through the vehicle delivery process, ensuring a seamless and exceptional experience. This includes validating and adjusting purchase solutions, creating ownership solutions for new customers, supporting financing and trade-ins, managing delivery timelines, addressing customer questions, and ensuring accurate documentation. You'll work closely with other teams (Delivery Experience and Service) to provide a holistic customer experience, meeting or exceeding delivery targets and performance metrics. Strong operational, problem-solving, and communication skills are essential, along with a passion for Tesla's mission.
Must have:
  • Strong operational skills
  • Excellent communication skills
  • Problem-solving abilities
  • Attention to detail
  • Teamwork and independence
  • Passion for Tesla's mission

Job Details

What to Expect

As a Delivery Advisor at Tesla, you will be responsible for guiding customers through the delivery process and ensuring that they have a frictionless and exceptional experience when taking delivery of their Tesla vehicle. You will be a delivery expert who adds your own guidance to the ownership solution, validating and adjusting it as needed to ensure a successful delivery. 

You have relentless determination to succeed, and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.  

What You’ll Do
  • Take over the customer once the order has been placed and guide them through the delivery process 
  • Validate and adjust the purchase solution designed by the Tesla Advisor to ensure a successful delivery process 
  • Create an ownership solution for customers who have made their purchase without previous interaction with Tesla 
  • Use your delivery expertise to support customers with financing, trade-ins, and registration, and ensure a smooth and timely delivery process 
  • Communicate regularly with customers, setting the right expectations and providing updates on delivery timelines 
  • Address any questions or concerns that customers may have about the delivery process and provide solutions to any problems that arise 
  • Ensure that all required documentation is completed accurately and on time 
  • Closely adhere to all processes to ensure a speedy revenue recognition and cash collection 
  • Coordinate with other members of the Tesla team, including the Delivery Experience team and the Service team, to provide a seamless and exceptional customer experience 
  • Ensure that all customers are satisfied with their delivery experience, and that any issues are resolved to their satisfaction 
  • Conduct vehicle handovers and  
  • Meet or exceed delivery targets and performance metrics 
What You’ll Bring
  • Strong operations skills, and the ability to manage multiple tasks and priorities in a fast-paced environment 
  • Good problem-solving skills, with the ability to
  • Excellent communication and interpersonal skills, and the ability to build strong relationships with customers and colleagues 
  • Ability to explain complex topics to customer in simple terms
  • Attention to detail and a focus on accuracy, with the ability to complete documentation accurately and on time 
  • Ability to work independently and as part of a team 
  • Passion for Tesla's mission and products, and a desire to provide an exceptional customer experience 

Similar Jobs

Google - Senior Account Representative, Search Ads 360

Google

New York, New York, United States (On-Site)
1 Week ago
Netflix - Engineering Manager, Workforce Security

Netflix

United States (Remote)
1 Week ago
Hitachi - D365 F&O Functional Consultant (Fin, Ops and T&L)

Hitachi

Pune, Maharashtra, India (On-Site)
6 Months ago
Studio Image Works - Manager-Business Development

Studio Image Works

Gurugram, Haryana, India (On-Site)
1 Year ago
AI Fund - AI Fund-Principal

AI Fund

Palo Alto, California, United States (Hybrid)
6 Months ago
Tesla - CAD & PLM Support Engineer, 3DEXPERIENCE

Tesla

Berlin, Berlin, Germany (On-Site)
2 Months ago
Tesla - Waste Specialist

Tesla

Brandenburg, Germany (On-Site)
2 Months ago
Tesla - Delivery Advisor

Tesla

Dublin, County Dublin, Ireland (On-Site)
2 Months ago
Tesla - Automotive Mechatronics/Auto Mechanic

Tesla

Berlin, Berlin, Germany (On-Site)
2 Months ago
Tesla - Dual Apprenticeship/Practical Dual Studies - Electrical Engineering, Focus on Automation Technology

Tesla

Prüm, Rhineland-Palatinate, Germany (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Ubisoft - UI Programmer

Ubisoft

Shanghai, Shanghai, China (On-Site)
4 Weeks ago
Netflix - Business Systems Analyst - Finance and Tax Technology

Netflix

Warsaw, Masovian Voivodeship, Poland (On-Site)
1 Week ago
Netflix - Partner Engagement Manager - Korea

Netflix

Seoul, South Korea (On-Site)
1 Month ago
ByteDance - Software Developer Graduate (Routing Verification & Emulation)

ByteDance

San Jose, California, United States (On-Site)
4 Weeks ago
Niantic - Enterprise Business Development Lead

Niantic

San Francisco, California, United States (Hybrid)
1 Month ago
ByteDance - HR Operations Advisor

ByteDance

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
1 Month ago
The Walt Disney Company - Park Operations Host - Full Time

The Walt Disney Company

Hong Kong (On-Site)
2 Days ago
Granicus - Cloud Network Security Engineer

Granicus

Bengaluru, Karnataka, India (Hybrid)
6 Months ago
Pika - Product Designer

Pika

Palo Alto, California, United States (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Drammen, Buskerud, Norway

Tesla - Body Repair Technician

Tesla

Oslo, Oslo, Norway (On-Site)
2 Months ago
Sloyd - Student Internship - Founders Associate

Sloyd

Oslo, Oslo, Norway (Hybrid)
5 Days ago
Funcom - Dev QA Tester - Dune Awakening

Funcom

Oslo, Oslo, Norway (Hybrid)
3 Months ago
Gameopedia - Data Scientist

Gameopedia

Norway (Hybrid)
3 Weeks ago
Tesla - Senior Body Repair Technician

Tesla

Oslo, Oslo, Norway (On-Site)
2 Months ago
Tesla - Real Estate Internship

Tesla

Oslo, Oslo, Norway (On-Site)
2 Months ago
Tesla - Field Service Technician, Industrial Storage / Supercharging

Tesla

Kristiansand, Agder, Norway (On-Site)
2 Months ago
Google - Data Center Facilities Technician, Mechanical

Google

Skien, Telemark, Norway (On-Site)
6 Days ago
Google - Senior Data Center Facilities Technician, Mechanical

Google

Skien, Telemark, Norway (On-Site)
6 Days ago
Google - Data Center Facilities Technician, Electrical

Google

Skien, Telemark, Norway (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Miscellaneous Jobs

Tesla - Automotive Technician

Tesla

North Rhine-Westphalia, Germany (On-Site)
2 Months ago
Tesla - Dual Apprenticeship/Practical-Oriented Dual Study - Mechanical Engineering

Tesla

Prüm, Rhineland-Palatinate, Germany (On-Site)
2 Months ago
Tesla - Automotive Mechatronics Technician Apprenticeship

Tesla

Basel City, Switzerland (On-Site)
2 Months ago
Tesla - Mobile Service Technician

Tesla

Leiria, Leiria District, Portugal (On-Site)
2 Months ago
Tesla - Automotive Mechatronics Technician

Tesla

Mannheim, Baden-Württemberg, Germany (On-Site)
2 Months ago
Tesla - Automotive Mechatronics Technician Apprenticeship (High-Voltage Systems)

Tesla

Memmingen, Bavaria, Germany (On-Site)
2 Months ago
Tesla - Used Car / Service Technician

Tesla

Birmingham, England, United Kingdom (On-Site)
2 Months ago
Tesla - Service Technician / Automotive Mechanic

Tesla

England, United Kingdom (On-Site)
2 Months ago
Playtech - Online Games Presenter (Portuguese)

Playtech

Magdalena Del Mar, Lima Province, Peru (On-Site)
2 Months ago
Tesla - Service Technician / Automotive Mechanic

Tesla

Dartford, England, United Kingdom (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Tesla is an internet company. Follow us to receive our company updates and job postings.

Kalsdorf Bei Graz, Styria, Austria (On-Site)

North Holland, Netherlands (On-Site)

İstanbul, Türkiye (On-Site)

Brandenburg, Germany (On-Site)

Huddinge, Stockholm County, Sweden (On-Site)

Rhineland-Palatinate, Germany (On-Site)

London, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Tesla

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug