Delivery Advisor

4 Months ago • All levels • Miscellaneous

Job Summary

Job Description

As a Delivery Advisor at Tesla in Evenes, you'll guide customers through the entire vehicle delivery process, ensuring a seamless and exceptional experience. Responsibilities include validating and adjusting purchase solutions, creating ownership solutions for new customers, supporting financing, trade-ins, and registration. You'll manage customer communication, address concerns, ensure accurate documentation, coordinate with other Tesla teams (Delivery Experience and Service), meet delivery targets, and conduct vehicle handovers. Strong operational and problem-solving skills, excellent communication, and attention to detail are essential. You'll need the ability to explain complex topics simply and work effectively both independently and as part of a team. Success requires a passion for Tesla's mission and a commitment to exceeding customer expectations.
Must have:
  • Strong operational skills
  • Excellent communication skills
  • Problem-solving abilities
  • Attention to detail
  • Teamwork and independence

Job Details

What to Expect

As a Delivery Advisor at Tesla, you will be responsible for guiding customers through the delivery process and ensuring that they have a frictionless and exceptional experience when taking delivery of their Tesla vehicle. You will be a delivery expert who adds your own guidance to the ownership solution, validating and adjusting it as needed to ensure a successful delivery. 

You have relentless determination to succeed, and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.  

What You’ll Do
  • Take over the customer once the order has been placed and guide them through the delivery process 
  • Validate and adjust the purchase solution designed by the Tesla Advisor to ensure a successful delivery process 
  • Create an ownership solution for customers who have made their purchase without previous interaction with Tesla 
  • Use your delivery expertise to support customers with financing, trade-ins, and registration, and ensure a smooth and timely delivery process 
  • Communicate regularly with customers, setting the right expectations and providing updates on delivery timelines 
  • Address any questions or concerns that customers may have about the delivery process and provide solutions to any problems that arise 
  • Ensure that all required documentation is completed accurately and on time 
  • Closely adhere to all processes to ensure a speedy revenue recognition and cash collection 
  • Coordinate with other members of the Tesla team, including the Delivery Experience team and the Service team, to provide a seamless and exceptional customer experience 
  • Ensure that all customers are satisfied with their delivery experience, and that any issues are resolved to their satisfaction 
  • Conduct vehicle handovers and  
  • Meet or exceed delivery targets and performance metrics 
What You’ll Bring
Strong operations skills, and the ability to manage multiple tasks and priorities in a fast-paced environment 
Good problem-solving skills, with the ability to
Excellent communication and interpersonal skills, and the ability to build strong relationships with customers and colleagues 
Ability to explain complex topics to customer in simple terms
Attention to detail and a focus on accuracy, with the ability to complete documentation accurately and on time 
Ability to work independently and as part of a team 
Passion for Tesla's mission and products, and a desire to provide an exceptional customer experience 

Similar Jobs

Tide - Senior Threat Detection Engineer

Tide

Sofia, Sofia City Province, Bulgaria (Hybrid)
3 Weeks ago
diligent coorperation - Account Manager - Client Success

diligent coorperation

London, England, United Kingdom (Hybrid)
1 Week ago
Starkflow - Finance and Accounting Intern

Starkflow

Haryana, India (On-Site)
3 Months ago
plana technologies - Senior React Engineer

plana technologies

Sofia, Sofia City Province, Bulgaria (Remote)
1 Week ago
Epic Games - Senior Character Artist

Epic Games

Cary, North Carolina, United States (On-Site)
1 Month ago
Tesla - Automotive Mechatronics Technician/Auto Mechanic

Tesla

Bavaria, Germany (On-Site)
4 Months ago
Tesla - Service Technician / Automotive Mechanic

Tesla

West Drayton, England, United Kingdom (On-Site)
4 Months ago
Tesla - Tesla Support Advisor - Italian Speaking

Tesla

Lisbon, Lisbon, Portugal (On-Site)
4 Months ago
Tesla - Automotive Mechatronics Technician Apprenticeship

Tesla

Nuremberg, Bavaria, Germany (On-Site)
3 Months ago
Tesla - CNC Machinist

Tesla

Prüm, Rhineland-Palatinate, Germany (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Motive - Senior Billing Specialist

Motive

Islamabad, Islamabad Capital Territory, Pakistan (Remote)
6 Days ago
Synechron - React JS Developer

Synechron

Pune, Maharashtra, India (On-Site)
2 Weeks ago
PlayStation Global - Lead Character Artist

PlayStation Global

Helsinki, Uusimaa, Finland (On-Site)
1 Month ago
Qualcomm - GPU Engineering Program Manager

Qualcomm

San Diego, California, United States (On-Site)
4 Weeks ago
In mobi - Manager - Research & Thought Leadership

In mobi

New Delhi, Delhi, India (On-Site)
1 Month ago
Motive - Data Scientist, People Analytics

Motive

Bengaluru, Karnataka, India (Remote)
1 Month ago
Playstation - Senior UX Designer

Playstation

London, England, United Kingdom (Hybrid)
4 Weeks ago
Canva - Country Manager, Mexico

Canva

Mexico City, Mexico City, Mexico (Remote)
1 Month ago
CrowdStrike - Principal Product Manager, Threat Detection Content

CrowdStrike

United States (Remote)
1 Month ago
Birdeye Australia - Motion Designer

Birdeye Australia

Gurugram, Haryana, India (On-Site)
8 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Evenes, Nordland, Norway

Gameopedia - Account Executive

Gameopedia

Lillestrøm, Akershus, Norway (On-Site)
4 Weeks ago
Autodesk - Principal Software Engineer

Autodesk

Oslo, Oslo, Norway (Hybrid)
1 Week ago
Tesla - Senior Legal Counsel, Nordics

Tesla

Oslo, Oslo, Norway (On-Site)
4 Months ago
Salesforce - Sr. Account Executive - Mulesoft

Salesforce

Oslo, Oslo, Norway (On-Site)
1 Week ago
Google - Data Center Facilities Technician II, Mechanical

Google

Skien, Telemark, Norway (On-Site)
1 Month ago
Tesla - Service Technician

Tesla

Kristiansand, Agder, Norway (On-Site)
4 Months ago
Tesla - Service Technician

Tesla

Drammen, Buskerud, Norway (On-Site)
4 Months ago
Cognite - Senior Solution Architect

Cognite

Oslo, Oslo, Norway (Hybrid)
3 Weeks ago
Bitpet - 3D ARTIST

Bitpet

Oslo, Oslo, Norway (Hybrid)
1 Week ago
Tesla - Mobile Service Technician

Tesla

Rogaland, Norway (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Miscellaneous Jobs

Tesla - Automotive Mechatronics Technician/Auto Mechanic - Used Car Refurbishment

Tesla

Hanau, Hessen, Germany (On-Site)
3 Months ago
Tesla - EDM Wire and Sinking Erosion Specialist

Tesla

Prüm, Rhineland-Palatinate, Germany (On-Site)
3 Months ago
Tesla - Apprenticeship as a Body Shop Technician

Tesla

Leonding, Upper Austria, Austria (On-Site)
3 Months ago
Framestore - Compositing Supervisor

Framestore

Melbourne, Victoria, Australia (On-Site)
4 Months ago
Smilegate - LOST ARK Game Operation (CS) - Contract

Smilegate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
4 Months ago
Tesla - Automotive Mechatronics Technician Apprenticeship

Tesla

Zürich, Zurich, Switzerland (On-Site)
3 Months ago
Tesla - Service Technician (Automonteur)

Tesla

Londerzeel, Flanders, Belgium (On-Site)
4 Months ago
Tesla - Service Technician/Auto Mechanic

Tesla

Cluj-Napoca, Cluj County, Romania (On-Site)
4 Months ago
Tesla - Process Mechanic, Injection Molding

Tesla

Brandenburg, Germany (On-Site)
4 Months ago
Tesla - Automotive Mechatronician

Tesla

Zürich, Zurich, Switzerland (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Kalsdorf Bei Graz, Styria, Austria (On-Site)

North Holland, Netherlands (On-Site)

İstanbul, Türkiye (On-Site)

Brandenburg, Germany (On-Site)

Huddinge, Stockholm County, Sweden (On-Site)

Rhineland-Palatinate, Germany (On-Site)

London, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Tesla

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug