Delivery Advisor - Warsaw

1 Month ago • All levels

Job Summary

Job Description

As a Delivery Advisor at Tesla in Warsaw, you'll guide customers through the Tesla vehicle delivery process, ensuring a smooth and exceptional experience. Responsibilities include managing customer communication, ensuring all required documents are complete, coordinating with internal teams (Delivery Experience and Service), performing vehicle handovers, addressing customer concerns, and meeting delivery targets. You'll work closely with customers from order placement to delivery, providing support and problem-solving throughout. The role requires strong communication, problem-solving, and organizational skills, and a passion for Tesla's mission. Success is measured by meeting delivery targets and ensuring high customer satisfaction.
Must have:
  • Guide customers through delivery process
  • Ensure complete documentation
  • Coordinate with internal teams
  • Perform vehicle handovers
  • Address customer concerns
  • Meet delivery targets
  • Excellent communication skills
  • Strong problem-solving skills
Perks:
  • Career development
  • Further education opportunities
  • Competitive salary and benefits
  • Tesla shares or CashAward
  • Health insurance
  • Employee discount

Job Details

What to Expect
As a Delivery Advisor at Tesla, you will be responsible for guiding customers through the delivery process and ensuring that they have a smooth and exceptional experience when they receive their Tesla vehicle.  

You're motivated, want to succeed, and be guided by Tesla's mission to accelerate the world's transition to sustainable energy. You'll be part of a larger sales and delivery team that works closely and flexibly together on all tasks. 

We offer 

Career development and further education: At Tesla, you have the opportunity for personal and professional development through regular performance reviews, targeted training measures and further education opportunities (e.g. high-voltage training, management training) 

Company culture: Immerse yourself in our inspiring company culture, where innovation, teamwork and passion are at the heart of everything 

Innovative projects and technologies: You'll have the chance to work on groundbreaking projects and technologies that help shape the future of the automotive industry and sustainable energy 

Benefits: You can expect a competitive salary and benefits package in addition to Tesla shares or a CashAward, you have access to our Health insurance program and you can profit by our Employee discount 

Committed team and positive working atmosphere: Work in a committed and motivated team that is characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy

What You’ll Do
  • Delivery process: You take over the customer as soon as the order has been placed and guide them through the delivery proces
  • Detail-oriented: You accompany customers who have made their purchase without prior interaction with Tesla by ensuring that all required documents are completed correctly and on time
  • Customer advice and support: You will communicate regularly with customers to set the right expectations and inform them about the current status of delivery deadlines, as well as clarify customer questions and concerns regarding the delivery process and find solutions to any problems that arise 
  • Plan and prepare: You will coordinate with other members of the Tesla team, including the Delivery Experience team and the service team, on a daily basis to ensure a seamless and exceptional customer journey 
  • Completion and handover: Your daily priority is to perform vehicle handovers and ensure that all customers are happy with their delivery and that any issues are resolved to their satisfaction  
  • Success-oriented: Meeting or exceeding delivery targets and key performance indicators should motivate you every day 
What You’ll Bring
  • Tesla's mission: You are passionate about Tesla's mission and our products and have the desire to share this enthusiasm with others 
  • Customer service: You have experience in dealing with customers, as well as excellent communication and social skills and the ability to build strong relationships 
  • Adaptable: You have strong operational skills and the ability to manage multiple tasks and priorities in a fast-paced environment 
  • Solution-oriented: You have good problem-solving skills and the ability to identify and solve potential problems before they arise 
  • Motivation: You have attention to detail and a focus on accuracy 
  • Language skills: You can communicate, read and write fluently in English and local language 
  • Eligible: You have a valid driver's license  

Similar Jobs

Epic Games - Senior Technical Designer

Epic Games

Montreal, Quebec, Canada (On-Site)
1 Month ago
Microsoft - Senior Technical Program Manager

Microsoft

Redmond, Washington, United States (On-Site)
1 Month ago
Sinch - Associate Product Marketing Manager

Sinch

United States (Remote)
1 Month ago
Mattel  Inc  - Sr IT Project Manager - Audit and Compliance

Mattel Inc

El Segundo, California, United States (On-Site)
4 Months ago
Larian Studios - DevOps Full-Stack Engineer

Larian Studios

Dublin, County Dublin, Ireland (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Cloud Imperium Games - Level Design III

Cloud Imperium Games

Frankfurt, Hessen, Germany (On-Site)
2 Months ago
PwC - IN-Senior Associate__SAP GRC_ITRA_Advisory_  Gurgaon/Mumbai/Bangalore

PwC

Gurugram, Haryana, India (On-Site)
4 Months ago
Playtika - Spine Animator

Playtika

Israel (On-Site)
3 Months ago
Google - Display and Video Specialist, gTech Ads (English, French)

Google

Dublin, County Dublin, Ireland (On-Site)
2 Months ago
TiMi Studio Group - Principal/Senior Technical Artist (LookDev)

TiMi Studio Group

Montreal, Quebec, Canada (On-Site)
2 Months ago
Canva - Engineering Manager (FE) - Ecosystem - App APIs

Canva

Auckland, Auckland, New Zealand (Remote)
1 Month ago
Luxoft - Performance Engineer

Luxoft

Zürich, Zurich, Switzerland (On-Site)
2 Months ago
Next Level Business Services - Support Engineer - Full Time

Next Level Business Services

Jersey City, New Jersey, United States (On-Site)
4 Months ago
ByteDance - Data Center System Software Engineering Manager

ByteDance

San Jose, California, United States (On-Site)
4 Months ago
Aantarika Design Studio - Senior Interior Designer

Aantarika Design Studio

Bengaluru, Karnataka, India (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Ząbki, Masovian Voivodeship, Poland

Playnetic - Engineering Team Lead

Playnetic

Poland (Remote)
2 Months ago
Keywords Studios (Player Support) - Regional Service Delivery Manager

Keywords Studios (Player Support)

Katowice, Silesian Voivodeship, Poland (On-Site)
2 Months ago
CD Project Red - Data Analytics Lead

CD Project Red

Warsaw, Masovian Voivodeship, Poland (Hybrid)
4 Weeks ago
PwC - Senior Workday Integration Consultant

PwC

Warsaw, Masovian Voivodeship, Poland (Hybrid)
4 Months ago
Keywords Studios (Player Support) - Swedish Speaking Game Tester (LQA)

Keywords Studios (Player Support)

Katowice, Silesian Voivodeship, Poland (On-Site)
9 Months ago
Fun Crafters - Motion Designer

Fun Crafters

Kraków, Lesser Poland Voivodeship, Poland (Hybrid)
8 Months ago
Playtika - Java Tech Lead

Playtika

Poland (Hybrid)
3 Months ago
Activision - Multiplayer Technical Director

Activision

Warsaw, Masovian Voivodeship, Poland (Hybrid)
1 Month ago
CD Project Red - English Adaptation Specialist

CD Project Red

Warsaw, Masovian Voivodeship, Poland (Hybrid)
4 Weeks ago
Techland - QA Engineer

Techland

Warsaw, Masovian Voivodeship, Poland (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Tesla is an internet company. Follow us to receive our company updates and job postings.

Kalsdorf Bei Graz, Styria, Austria (On-Site)

North Holland, Netherlands (On-Site)

İstanbul, Türkiye (On-Site)

Brandenburg, Germany (On-Site)

Huddinge, Stockholm County, Sweden (On-Site)

Rhineland-Palatinate, Germany (On-Site)

London, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Tesla

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug