Job Description
The Delivery Operations Supervisor oversees and manages car deliveries in Hisings Backa, Gothenburg, ensuring seamless, efficient, and high-quality operations. This key role drives operational excellence while maintaining cost-consciousness. Responsibilities include planning and executing vehicle deliveries, monitoring performance metrics, leading and mentoring a team of five, collaborating with cross-functional teams (Sales, Order Operations, Finance, Enterprise, Logistics, and Service), resolving operational bottlenecks, addressing customer concerns, and implementing process improvements to enhance efficiency and customer satisfaction. The ideal candidate will possess proven experience in operations or logistics, strong leadership skills, excellent organizational and problem-solving abilities, exceptional communication skills, and a results-driven mindset. A valid driver's license with a clean driving record and at least two years of driving experience are mandatory.
Good To Have:
- Familiarity with CRM or ERP systems
Must Have:
- Proven experience in operations or logistics
- Strong leadership and team management skills
- Excellent organizational and problem-solving abilities
- Exceptional communication and collaboration skills
- Results-driven with focus on quality and cost management
- Valid driver's license and clean driving record (min 2 years experience)
What to ExpectWhat You’ll DoWhat You’ll Bring
As Delivery Operations Supervisor you oversee and manage car deliveries in a designated geographic area, ensuring seamless, efficient and high-quality operations. Your role will a key part in driving operational excellence while maintaining a cost-conscious approach.
You will collaborate closely with cross-functional teams—including Sales, Order Operations, Finance, Enterprise, Logistics, and Service—to deliver exceptional customer experiences.
- Operational Leadership – plan, manage and execute vehicle deliveries to meet country targets. Monitor performance metrics and identify areas for improvement in speed of delivery, quality and cost-efficiency.
- Team Management – lead and mentor a team of five professionals, fostering a culture of accountability, excellence and collaboration. Provide clear direction, structure and support to enable team members to perform at their best. Set performance goals and conduct regular reviews to track progress and development.
- Collaboration – act as the central point of contact for cross-functional stakeholders, ensuring alignment and effective communication. Work with internal teams to resolve operational bottlenecks and address customer concerns proactively.
- Continuous Improvement – identify and implement process improvements to enhance operational efficiency and customer satisfaction.
- Problem-Solving – quickly address and resolve challenges in a dynamic, fast-paced environment, ensuring uninterrupted delivery operations
- Proven experience in operations, logistics, or a related field, preferably in the automotive or transportation sector.
- Strong leadership skills with experience managing and motivating a team.
- Excellent organizational and problem-solving abilities, with attention to detail.
- Exceptional interpersonal and communication skills, with the ability to work effectively across teams and functions.
- A results-driven mindset, with a focus on achieving goals while maintaining high standards of quality and cost management.
- Proficiency in using operational tools and systems; familiarity with CRM or ERP systems is a plus.
- Must have and maintain a valid driver’s license and an acceptable and safe driving record and a minimum two years of driving experience.
Set alerts for more jobs like Delivery Supervisor
Set alerts for new jobs by Tesla
Set alerts for new Operations jobs in Sweden
Set alerts for new jobs in Sweden
Set alerts for Operations (Remote) jobs
