Deskside Support Technician

2 Months ago • 2 Years + • Administrative

Job Summary

Job Description

Tesla seeks a Desktop Support Technician in Amsterdam for a temporary, one-year role. Responsibilities include preparing and shipping hardware for EMEA new hires, managing IT stock, troubleshooting workstation issues, and providing in-person and remote user support. The role requires experience with various hardware and software, including mobile devices, Microsoft Windows, and Apple OS X, along with proficiency in ticketing systems and VOIP. Occasional weekend and after-hours work, and travel within EMEA may be required.
Must have:
  • 2+ years IT support experience
  • Hardware/software troubleshooting
  • Ticketing system proficiency
  • Mobile device support (iOS, Android)
  • Experience with VOIP systems
  • IT stock management

Job Details

What to Expect

Tesla is at the forefront of sustainable energy, designing, manufacturing, and servicing the world’s leading solar technology, energy storage systems, and electric vehicles. We empower individuals to generate, store, and use clean energy in an eco-friendly way

We are committed to hiring and developing top talent globally. At Tesla, we foster an inclusive work environment where everyone, regardless of background, can thrive. Our teams collaborate across various disciplines to tackle complex challenges with creativity and passion, all while contributing to a more sustainable future

The Role: 

We are looking for a Desktop Support Technician to join our team in Amsterdam, the Netherlands. In this role, you will mainly prepare and ship hardware for new hires throughout the EMEA region and manage our IT stock. You will also troubleshoot and resolve technical issues related to workstations and help our userbase both in-person in Amsterdam and remotely. This is considered as a temporary position, with a maximum duration of one year

What You’ll Do
  • Install, prepare and ship hardware for new-hires across the EMEA-region
  • Provide daily technical support for laptops, software applications, VOIP phones, smartphones, tablets, printers, and other computer hardware
  • Oversee IT stock management, ensuring adequate supplies, tracking inventory, and maintaining accurate records
  • Assist in organizing and prioritizing technical projects to meet deadlines
  • Be available for occasional weekend work, after-hours support, and on-call duties as needed
  • Travel to other locations in EMEA as necessary
What You’ll Bring
  • Bachelor’s degree in computer science or equivalent education/training
  • 2+ years of experience in IT support, preferably in global or international organizations
  • Experience with ticketing systems for managing technical requests and issues
  • Proficiency in supporting mobile devices (iOS, Android), Microsoft Windows, MS Office, and Apple OS X
  • Experience with VOIP systems, network troubleshooting, and Active Directory

Key Skills:

  • Excellent communication and customer service skills
  • Strong ability to manage IT stock and maintain vendor relationships
  • Ability to manage IT stock effectively, ensuring necessary equipment and supplies are readily available
  • Self-motivated and capable of working independently with minimal supervision

Similar Jobs

Evolution - Talent Acquisition Specialist with Turkish

Evolution

Sofia, Sofia City Province, Bulgaria (On-Site)
1 Week ago
Netflix - Technical Program Manager (L5), Content Promotion & Distribution

Netflix

Los Angeles, California, United States (On-Site)
1 Day ago
Google - Cloud Technical Solutions Engineer, Platform

Google

Taipei City, Taiwan (On-Site)
6 Days ago
Animoca Brands - Backend Developer

Animoca Brands

South Korea (Remote)
6 Months ago
Activision - Data Analyst, Analytics Insights

Activision

Santa Monica, California, United States (On-Site)
1 Month ago
Evolution - Studio Support Specialist (Build Crew)

Evolution

Colombia (On-Site)
1 Month ago
Aristocrat Gaming - DevOps Engineer

Aristocrat Gaming

Kraków, Lesser Poland Voivodeship, Poland (Hybrid)
4 Months ago
Aristocrat Gaming - Order Fulfillment Operator - Production

Aristocrat Gaming

Barcelona, Catalonia, Spain (On-Site)
1 Month ago
Tesla - Field Service Technician, Industrial Storage / Supercharging

Tesla

Oslo, Oslo, Norway (On-Site)
2 Months ago
Flying Bark Productions - Systems Engineer

Flying Bark Productions

Sydney, New South Wales, Australia (Hybrid)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Coursera - Account Director - Singapore

Coursera

Singapore (Hybrid)
1 Month ago
Next Level Business Services - SAP Master Data Standards Consultant

Next Level Business Services

King Of Prussia, Pennsylvania, United States (On-Site)
6 Months ago
Thatgamecompany - Engine Programmer

Thatgamecompany

Canada (Remote)
3 Weeks ago
Corsair - Commodity Buyer

Corsair

Shenzhen, Guangdong Province, China (On-Site)
1 Month ago
Google - Account Manager, Fintech, Large Customer Sales

Google

Shanghai, Shanghai, China (On-Site)
1 Week ago
Tripledot Studios - Product Analyst

Tripledot Studios

Jakarta, Jakarta, Indonesia (Hybrid)
3 Months ago
Blazing griffin - QA Tester (Games)

Blazing griffin

Glasgow, Scotland, United Kingdom (On-Site)
4 Weeks ago
Gunzilla - Senior Game Designer (Weapons)

Gunzilla

London, England, United Kingdom (On-Site)
1 Week ago
Niantic - Senior Software Engineer

Niantic

Zürich, Zurich, Switzerland (Hybrid)
4 Weeks ago
NVIDIA - Principal Technical Program Manager, AI and Enterprise Apps

NVIDIA

Santa Clara, California, United States (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Jobs in North Holland, Netherlands

Exploding Kittens,  Inc  - International Associate Project Manager

Exploding Kittens, Inc

Amsterdam, North Holland, Netherlands (Hybrid)
2 Months ago
Voodoo - Senior Game Developer - Paper.io 2

Voodoo

Amsterdam, North Holland, Netherlands (Remote)
2 Weeks ago
Tesla - Service Technician Apprenticeship

Tesla

Purmerend, North Holland, Netherlands (On-Site)
2 Months ago
Forgotten Empires - Senior Software Engineer - Age of Empires (Remote)

Forgotten Empires

North Holland, Netherlands (Remote)
4 Weeks ago
Tesla - Account Manager - Autobidder - Energy Optimization & Trading Software

Tesla

North Holland, Netherlands (On-Site)
2 Months ago
Vertigo Games - Senior Asset Artist

Vertigo Games

Amsterdam, North Holland, Netherlands (Hybrid)
2 Months ago
Wonderkind - Visual Content Creator Intern

Wonderkind

Amsterdam, North Holland, Netherlands (On-Site)
6 Months ago
Netflix - Director, Marketing Production - EMEA

Netflix

Amsterdam, North Holland, Netherlands (On-Site)
1 Week ago
PwC - Manager Financial Services (alle kantoren)

PwC

Amsterdam, North Holland, Netherlands (On-Site)
6 Months ago
PwC - (Senior) Manager Regie en Sourcing - Technology Consulting Publieke Sector

PwC

Amsterdam, North Holland, Netherlands (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Administrative Jobs

Tesla - Tesla Support Advisor - Hebrew Speaker

Tesla

North Holland, Netherlands (On-Site)
2 Months ago
Google - Data Center Technician II

Google

Fredericia, Denmark (On-Site)
1 Week ago
Nagarro - SAP MM Senior Consultant (m/f/d) - Retail

Nagarro

Germany (Remote)
6 Months ago
Sinch - System Engineer

Sinch

Noida, Uttar Pradesh, India (On-Site)
4 Weeks ago
Tesla - EHS Training Coordination Internship

Tesla

Bavaria, Germany (On-Site)
2 Months ago
NinjaVan - Internship - Office Management

NinjaVan

Subang Jaya, Selangor, Malaysia (On-Site)
6 Months ago
ION - Oracle Database Administrator, Italy

ION

Italy (Hybrid)
6 Months ago
Microsoft - Technical Support Engineer - Azure Stack Hub

Microsoft

(Remote)
1 Week ago
Evolution - Studio Manager

Evolution

Buenos Aires, Buenos Aires, Argentina (On-Site)
9 Months ago
Nintendo - Licensing Coordinator

Nintendo

Redmond, Washington, United States (Hybrid)
7 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Tesla is an internet company. Follow us to receive our company updates and job postings.

Kalsdorf Bei Graz, Styria, Austria (On-Site)

North Holland, Netherlands (On-Site)

İstanbul, Türkiye (On-Site)

Brandenburg, Germany (On-Site)

Huddinge, Stockholm County, Sweden (On-Site)

Rhineland-Palatinate, Germany (On-Site)

London, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Tesla

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug