Developer Experience Engineer

2 Months ago • All levels • Software Development & Engineering • $120,000 PA - $170,000 PA

Job Summary

Job Description

We are seeking a Developer Experience Engineer to build alongside users, showcase possibilities, and create magical user touchpoints. This role is part of a new team focused on enhancing user support beyond bug fixes. The ideal candidate is a full-stack engineer who enjoys engaging with customers, building community, tackling user challenges, and improving platform intuitiveness. Responsibilities include fixing root issues, optimizing the platform, and building inspiring experiences on top of Tavus to share with the world. You will collaborate with engineering, product, and GTM teams to ensure customer success and platform enhancement.
Must have:
  • Engage with customers and help them build
  • Build community and have fun
  • Address user challenges
  • Improve platform intuitiveness
  • Build and share experiences on Tavus
Good to have:
  • Part dev rel
  • Part dev exp
  • Part product
  • Part R&D
Perks:
  • Offers Equity

Job Details

We've been thinking a lot about how we support our users, and not just in the "fix my bug" sense. To us, support is product. It's about building alongside our users, showing the art of what's possible, and making every touchpoint with Tavus feel like magic.

Candidly, right now, it's mostly reactive. We know it could be so much more, which is why we're building a new kind of team and seeking a Developer Experience Engineer. Think full-stack engineers who:

  • Love to talk to customers and help them build cool stuff

  • Build community, and have a ton of fun

  • Tackle the biggest challenges facing users head-on

  • Fix root issues and tinker with the platform to make it smoother and more intuitive (so we don’t have to support reactively as much!)

  • Actually build experiences on top of Tavus to inspire what’s possible, and share them with the world

You’ll work closely with engineering, product, and GTM to ensure our customers succeed with Tavus - and to make our platform better with every interaction. Your goal will be to ensure developers/creators have an easy, streamlined experience supported by great docs, guides, and platform.

It's part dev rel, part dev exp, part product, part R&D. A full-stack team that creates, supports, inspires, unblocks, and ultimately empowers amazing builders to launch products that change the world. Know any amazing humans who’d be a fit for this kind of role? We’d love to meet them. And if it’s you? Even better 🙂

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About The Company

San Francisco, California, United States (Hybrid)

San Francisco, California, United States (Hybrid)

San Francisco, California, United States (Hybrid)

San Francisco, California, United States (Hybrid)

San Francisco, California, United States (On-Site)

San Francisco, California, United States (Hybrid)

San Francisco, California, United States (Remote)

San Francisco, California, United States (Remote)

San Francisco, California, United States (On-Site)

San Francisco, California, United States (On-Site)

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