Devops Engineer - II

4 Months ago • 2 Years + • DevOps

Job Summary

Job Description

Netomi AI seeks a DevOps Engineer II to collaborate with the software development team, deploying and operating systems, ensuring smooth operation and continuous monitoring. Responsibilities include Kubernetes management (RBAC, cluster administration, Helm), CI/CD pipeline development (Jenkins, ArgoCD, Spinnaker), Helm template development and optimization, service mesh implementation (Istio, Linkerd), scripting and automation (Python, Ruby, Golang), and (optionally) chaos engineering. The ideal candidate possesses at least 2 years of DevOps experience, proficiency in scripting languages, and familiarity with cloud platforms (AWS, GCP, Azure). This role offers the chance to significantly impact a rapidly growing AI company backed by top-tier investors.
Must have:
  • Kubernetes management (RBAC, Helm)
  • CI/CD pipeline development (Jenkins, ArgoCD)
  • Service mesh implementation (Istio, Linkerd)
  • Scripting (Python, Ruby, Golang)
  • Cloud platform familiarity (AWS, GCP, Azure)
Good to have:
  • Chaos engineering experience
  • Helm chart optimization

Job Details

At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.

Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.

Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.

Want to become a key part of the Generative AI revolution? We should talk.

We are looking for a DevOps Engineer to work collaboratively with the software development team to deploy and operate the systems. You'll be responsible to ensure the system is running smoothly and is being monitored continuously to resolve issues.

Responsibilities

    • Kubernetes Management
    • Design, deploy, and manage Kubernetes clusters.
    • Configure and enforce RBAC policies and access control mechanisms.
    • Optimize cluster performance and scalability.

    • CI/CD Pipeline Development
    • Build, maintain, and enhance CI/CD pipelines using tools like Jenkins, ArgoCD, Spinnaker, or similar.
    • Automate deployment processes to improve delivery efficiency and reduce lead times.

    • Helm Templates
    • Develop, maintain, and optimize Helm charts for Kubernetes applications.
    • Ensure proper versioning and deployment strategies through Helm.

    • Service Mesh Implementation
    • Integrate and manage service meshes such as Istio or Linkerd for service discovery, load balancing, and secure communication.
    • Implement observability and traffic management within the service mesh.

    • Scripting and Automation
    • Write and maintain automation scripts using Python, Ruby, or Golang.
    • Leverage scripts for infrastructure provisioning, monitoring, and debugging.

    • (Bonus) Chaos & Resilience Engineering
    • Implement chaos engineering principles to test and improve system reliability.
    • Simulate failures and measure system resilience to ensure production readiness.

Requirements

    • Experience: At least 2 years in DevOps or a related field.

    • Tools and Technologies:
    • Kubernetes (RBAC, cluster administration, Helm).
    • CI/CD tools such as Jenkins, ArgoCD, or Spinnaker.
    • Service mesh solutions like Istio, Linkerd, or similar.

    • Skills:
    • Proficiency in scripting languages (Python, Ruby, Golang).
    • Familiarity with cloud platforms (AWS, GCP, Azure).
    • Strong understanding of system design, networking, and infrastructure management.

    • Bonus Skills: Knowledge and experience in chaos engineering tools like Chaos Monkey, LitmusChaos, or Gremlin.
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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About The Company

Backed by the world’s top AI leaders and trusted by the largest global brands, Netomi is the leader in customer experience AI for enterprises.


Netomi provides multimodal and omnichannel Sanctioned Generative AI, ensuring brand-safe conversations at scale with built-in AI governance controls for accuracy, security, and data privacy.


Our innovative AI deployment guarantees cost savings, operational efficiencies, and boosts in customer satisfaction, loyalty, revenue, and profitability.


Netomi’s no-code solution deploys in weeks, scales automatically, and offers comprehensive tools for non-technical users to easily manage CX AI at scale. This results in a lower total cost of ownership, faster time to market, and reduced reliance on developer resources.


Founded in 2016, Netomi leverages the latest AI developments to enhance customer experience, empowering brands with high-quality automated support and tools to augment human agent teams.


In a rapidly evolving AI landscape, Netomi makes it easy for brands to meet rising customer expectations and deliver exceptional service.

Gurugram, Haryana, India (Hybrid)

Gurugram, Haryana, India (Hybrid)

United States (Remote)

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