Digital Content Governance Specialist

Company:

Mercer

Description:

We are looking for a dynamic, passionate Digital Content Governance Specialist to join our vibrant Digital Marketing Center of Excellence! In this pivotal role, you'll have the opportunity to make a real impact by driving global content governance initiatives across our  websites. You'll ensure that content is not only accessible but also compliant, consistent with our brand, and of the highest editorial quality. We're looking for someone with a strong background in digital marketing and a passion for enhancing user experience.

If you're a fit, we'd love to hear from you!
 

We will count on you to:

• Develop and implement comprehensive content governance frameworks that ensure accessibility, compliance, and adherence to brand guidelines.

• Conduct regular content audits to assess quality and performance, identifying areas for improvement and recommending actionable strategies.

• Ensure all website content meets accessibility standards (e.g., WCAG) and provide training to content creators on best practices.

• Monitor compliance with legal and regulatory requirements related to digital content, including data privacy and copyright laws.

• Collaborate with cross-functional teams to maintain brand consistency and establish editorial guidelines that promote clarity and style across all digital content.

What you need to have:

• 5+ years of experience in digital marketing, content management, or a related role, with a focus on content governance and compliance.

• Demonstrable experience with content management systems (AEM, Drupal, Joomla) and analytics/SEO platforms (SEMrush, Href, etc.).

• Knowledge of SEO best practices and digital marketing strategies.

• Strong understanding of web accessibility standards (WCAG) and best practices.

• Strong analytical skills and experience with performance metrics.

• Excellent written and verbal communication skills, with a keen eye for detail.

• Proficiency in English

What makes you stand out:

• Experience in a corporate or professional services environment.

• Proficiency in additional language

• Certification in accessibility (e.g., CPACC, WAS)

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.