Digital Operations Specialist

The Sales Operations team works side-by-side with the planning and sales team to ensure that advertising campaigns run smoothly and exceed client expectations. We are looking for a detail oriented, technically savvy, problem solver with superior customer service skills and leadership qualities to join our team today.

As a Digital Operations Specialist, you will:

• Be responsible for working with NBC and Peacock teams for Ad Operations QA of video web, mobile web, app and OTT ads.
• Work with account teams to gather all digital campaign media assets and executing all campaigns in the ad servers.

Responsibilities:

• Trafficking all campaign elements in our DFP Premium and Freewheel ad servers.
• Troubleshoot any ad serving issues that arise and work with internal and external key stakeholders to resolve
• Train, support and manage communication with external and internal teams and serve as the technical experts of our systems (Google Ad Manager, FreeWheel, and Operative One).  
• Prior to releases, review and signoff on all elements of ad digital products and the ad serving technology stack as needed. This applies to the video ad server, video player, display ad server and 3rd party channel partners.
• Gathering of all digital campaign media assets
• Ensuring media is delivered to published specifications and lead time
• Processing of all first party hosted creative and the hand of all assets to our various internal sales ops team.
• Direct interaction with Digital Media Advertising Sales Team and Clients to ensure campaign fulfillment
• Interact with sales marketing/site leaders to schedule campaigns for calendar-based sponsorships and events
• Functional knowledge on trafficking campaigns in DFP Premium, FreeWheel, Operative.
• Must be able to pull third and first party reporting
• Must be self-motivated and able to work independently as well as part of Ad Operations team. Ability to multitask and efficiently manage time and priorities is critical.
• Experience handling large volume of emails and multiple ongoing campaigns
• Must be organized and detail oriented with great attention to accuracy.
• Work closely with sales, inventory management, marketing and product development teams to review, resolve and respond to each inbound request.